Debt advisor Work, Jobs in Manchester (with Salaries)

Customer Advisor
Consumer Rights Solicitors —Manchester
- Full-time
- CRM software
- Organisational skills
- In-person
Quick apply
7d
Restart Advisor Manchester
Ingeus —Manchester
- £28,325 - £30,325 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Credit Control Advisor
Bupa —Salford
- From £26,400 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Organisational skills
- Employee discount
- Gym membership
Quick apply
Restart Advisor Bolton
Ingeus —Bolton
- £28,325 a year
- Full-time
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Income Accounts Advisor
Rochdale Boroughwide Housing —Rochdale
- £27,494 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Second Charge Mortgage Advisor
Dragon Finance —Sale
- £27,000 - £65,000 a year
- Full-time
- Sales
- Basic maths
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
11h
Billings & Collections Advisor - Kids Planet Central Support
Kids Planet Day Nurseries —Lymm
- Full-time
- Communication skills
- Life insurance
Quick apply
Commercial Dispute Resolution Practice Leader
LegalVision —Manchester
- Full-time
- Hybrid work
- Mentoring
- Training & development
- Communication skills
- Sick pay
Quick apply
Senior Associate - Corporate Finance (Technology M&A)
Houlihan Lokey —Manchester
- Full-time
- Microsoft Powerpoint
- English
- Analysis skills
Finance Director
Williams Stanley and Co —Manchester
- £109,000 - £110,000 a year
- Hybrid work
- Hospitality
- Accounting
- Training & development
- Employee assistance programme
Quick apply
Senior ServiceNow Developer
NCC Group —Manchester
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Bachelor's degree
- Annual leave
Quick apply
Management Accountant
NCC Group —Manchester
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
Quick apply
Head of HR / People
DCBL —Borough of Halton
- £60,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Team management
- Free parking
- Employee assistance programme
Quick apply
Legal Counsel (m/f/d)
SEFE Securing Energy for Europe GmbH —Manchester
- Hybrid work
- Analysis skills
- Contracts
- Communication skills
Senior Software Developer
NCC Group —Manchester
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- APIs
- Annual leave
Quick apply
Enterprise Architect
Xeinadin —Manchester
- Annual leave
- Employee assistance programme
Finance Lawyer
Pinsent Masons —Manchester
- Full-time
- Business development
Banking & Finance Lawyer
Precision Hire Ltd —Manchester
- Full-time
Quick apply
Senior Customer Experience Advisor
Veolia ES (UK) Limited —Warrington
- Full-time
- Continuous improvement
- Team management
- Mentoring
Quick apply
8d

More jobs to discover

Find similar jobs that you might be interested in.

Restart Advisor Manchester
Ingeus —Manchester
Strong experience in delivering against and exceeding performance targets and engaging participants in personal growth and mindset transformation driving…
£28,325 - £30,325 a year
Quick apply
5d
Employer Account Manager Bury
Ingeus —Bury
Develop and maintain strong relationships with employers across key sectors including logistics, warehousing, manufacturing, construction, health and social…
£28,325 a year
Quick apply

I want to receive the latest job alerts for debt advisor in manchester

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Advisor

Consumer Rights Solicitors -
Manchester

Quick apply

Job details

Full-time
7 days ago

Benefits

Company pension
Company events
Transport links

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
GCSE
Retention call handling
Churn prevention
Organisational skills
Relationship management
Customer interaction
Outbound calling
Communication skills
Negotiation

Full job description

About Us

We are a rapidly growing legal firm based in Manchester City Centre, specialising in financial litigation and consumer credit claims. We support clients across a range of claim types, including Plevin/PPI, motor finance, and secret commission claims, providing a professional and customer-focused service throughout their legal journey.

Role Overview

We are looking for a motivated, empathetic, and customer-focused Customer Service Advisor to join our growing team. As a key point of contact for our clients, you will provide outstanding support throughout the claims process, ensuring every customer receives a professional and positive experience. You will manage inbound and outbound communications, guide clients through legal questionnaires, assist with account management, and respond to customer queries.

A key part of the role is customer retention. You will speak with clients who wish to cancel their agreement after the cooling-off period, taking the time to understand their concerns, identify any vulnerabilities, resolve issues where possible, and explain the options available to them. You'll balance empathy, compliance, and excellent customer service while working towards retention targets.

Key Responsibilities

Deliver exceptional customer service to all clients.
Make outbound calls to existing clients and handle inbound enquiries from introducers.
Complete legal questionnaires to assess claim eligibility.
Explain our legal services and guide clients through the claims process.
Manage customer accounts, ensuring documentation is completed and returned promptly.
Respond to customer enquiries via phone and email in a professional and timely manner.
Handle cancellation requests with empathy, identifying customer concerns and offering appropriate solutions where suitable.
Build strong relationships with clients to improve engagement and retention.
Maintain accurate customer records using our CRM system.
Meet individual and team performance and customer service targets while maintaining compliance.

The ideal candidate will have:

At least 2 years' experience in a customer service role.
Experience within financial services, debt management, IVA, PPI, or legal claims (desirable).
Excellent communication and active listening skills.
Strong negotiation and objection-handling abilities.
A customer-first approach with the ability to build rapport quickly.
Good organisational skills and attention to detail.
Confidence using Microsoft Office and CRM systems.
The ability to work in a fast-paced, target-driven environment.
A positive attitude, resilience, and a willingness to learn.

What We Offer

Competitive salary with a quarterly bonus scheme.
Company pension.
Employee Benefit Scheme
Supportive and friendly team environment.
Regular company events.
Dress Down Fridays.
Excellent transport links to our Manchester City Centre office.
Ongoing training and development opportunities.
Flexible shift pattern (office open 9:00am–7:30pm, Monday to Friday, with some evening shifts balanced by shorter working days).

Job Type: Full-time

Benefits:

Company events
Company pension

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

debt advisor jobs in manchester

Customer Advisor

Restart Advisor Manchester

Credit Control Advisor

Restart Advisor Bolton

Income Accounts Advisor

Second Charge Mortgage Advisor

Billings & Collections Advisor - Kids Planet Central Support

Commercial Dispute Resolution Practice Leader

Senior Associate - Corporate Finance (Technology M&A)

Finance Director

Senior ServiceNow Developer

Management Accountant

Head of HR / People

Legal Counsel (m/f/d)

Senior Software Developer

Enterprise Architect

Finance Lawyer

Banking & Finance Lawyer

Senior Customer Experience Advisor

More jobs to discover

I want to receive the latest job alerts for debt advisor in manchester

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected