Airline customer service agent Work, Jobs in Manchester Airport (with Salaries)

Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
Aviation Security Agent
Pyrex UK Ltd —Manchester Airport
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
1d
Airport Services Agent (Manchester) - 12 Month Contract
Qatar Airways —Manchester
- Hospitality
- Computer literacy
- English
3d
Ramp Agent
Menzies Aviation —Manchester Airport
- Full-time
9d
Customer Service Agent - Manchester airport - Part time - UK
Swissport International AG —Manchester
- £13.18 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
3d
Airside Ramp Agent - Manchester airport - PART TIME - UK
Swissport International AG —Manchester
- £13.52 an hour
- Overtime
- Communication skills
- Free parking
- Employee assistance programme
15h
Airfreight Import Operator
DHL —Manchester
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
2d
Billing Manager
Clarity Travel —Manchester
- Full-time
- Hybrid work
- CRM software
- Supervising experience
- Business
- Employee assistance programme
- Employee discount
Quick apply
Hospitality Chef
Manchester Airport —Manchester
- £14.79 an hour
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Free parking
- Employee assistance programme
Senior Live Operations Manager
Zippd —Manchester
- £40,000 - £50,000 a year
- Full-time
- Analysis skills
- Leadership
- Communication skills
Quick apply
Operations Specialist I, Aerospace & Defense (UK)
Airspace —Manchester
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
Operations Specialist I, High-Tech (UK)
Airspace —Manchester
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
Operations Specialist III, Aerospace & Defense (UK)
Airspace —Manchester
- £48,000 - £61,000 a year
- Remote
Quick apply
Operations Specialist III, High-Tech (UK)
Airspace —Manchester
- £48,000 - £61,000 a year
- Remote
Quick apply

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Aviation Security Agent
Pyrex UK Ltd —Manchester Airport
Must have 5-years checkable history & completion of 3 yrs residential status in the UK. Have a five year checkable employment history or be able to produce…
£12.71 an hour
Quick apply
1d
Ramp Agent
Menzies Aviation —Manchester Airport
Delivering high performance standards around all aspects of ramp and baggage handling, meeting the requirements of our customers and maintaining health and…
9d

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airline customer service agent jobs near manchester airport

Customer Care Agent

ABM UK -
Manchester Airport

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Job Title: Customer Care Assistant, PRM Operation

Location: Manchester Airport

Reporting To: Supervisor / Operations Manager Team

Shifts: Earliest start is 4am so candidates must be able to get to work for 4am (4 on 2 off roster pattern)

Purpose:

To assist passengers requiring special assistance throughout their airport journey.

Key Responsibilities:

Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.
Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.
Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.
Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.
Assist passengers that are transferring flights
Communicate to the control and supervisor team recording any additional passengers.
During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.
Use equipment safely and professionally.
Provide manual lifting assistance as required.
Record progress of the passenger using the Personal Digital Assistant issued.
Be responsible for all Company equipment issued to you on a daily basis
Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).
Provide legendary service to all passengers
Wear uniform correctly
Follow correct sign in/out process

Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.

Required Experience for the Customer Service Agent role:

Previous experience of primarily working within Customer Services ideally in a customer facing role
The ideal candidate will have excellent communication skills
Must have the right to work in the UK
Must pass a DBS check
Must be able to provide 5 years reference information
Must be over 18 years of age

Desirable Skills for the Customer Service Agent role:

Excellent communication & interpersonal skills
Flexibility
Innovative
Achievement orientated
Energy/Drive
Courteous
Patient and understanding
Security Aware

Please note that any applicant that has spent more than 6 months in any country other than the UK in the last 5 years; will need a police clearance from all countries that this would apply to.

The police clearance will need to cover the full date range the applicant was in the specific country, furthermore, the police clearance needs to be obtained before the applicant attending any interview with ABM.

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:

Perks: discounts, gift cards, cashback, and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health, money and work
Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

ABM is one of the world’s largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries – from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

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Refine Your Search

airline customer service agent jobs in manchester airport

Customer Care Agent

Aviation Security Agent

Airport Services Agent (Manchester) - 12 Month Contract

Ramp Agent

Customer Service Agent - Manchester airport - Part time - UK

Airside Ramp Agent - Manchester airport - PART TIME - UK

Airfreight Import Operator

Billing Manager

Hospitality Chef

Senior Live Operations Manager

Operations Specialist I, Aerospace & Defense (UK)

Operations Specialist I, High-Tech (UK)

Operations Specialist III, Aerospace & Defense (UK)

Operations Specialist III, High-Tech (UK)

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