Application support engineer Work, Jobs in Manchester M3 (with Salaries)

IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
15h
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
9d
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
9d
Senior Application Engineer - FM Team Support
Octave Intelligence —Manchester
- Hybrid work
- Azure
- Oracle
- SQL
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
2nd Line Support Engineer
razorblue Careers —Salford
- £29,500 a year
- Hybrid work
- Azure
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Customer Support Specialist
EMR Integrated Solutions —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Sick pay
Quick apply
2nd Line Support Engineer
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- In-person
5d
End User Support Engineer I
Arch Capital Group Ltd. —Manchester
- Full-time
- Azure
- Customer service
- Windows
Graduate Embedded Software Engineer
Innovative Technology Ltd —Oldham
- Full-time
- Schematics
- C++
- No degree
- Free parking
- Flexible schedule
Site Reliability Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- DevOps
- Scripting
- In-person
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Manchester - Junior Developer - Elevate Programme
Vantage Point —Manchester
- Full-time
- Hybrid work
- Java
- SQL
- JavaScript
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
11d
DevOps Engineers (DV Security Clearance)
CGI —Manchester
- Full-time
- DevOps
- Java
- Scripting
Quick apply
PHP Engineer
Zellis —Manchester
- Azure
- SQL
- AWS
- Annual leave
2nd Line IT Support Engineer
Evolve BG Ltd —Wigan
- Azure
- Computer Science
- Microsoft Office
Quick apply
4d
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
3d
Technical Support Engineer
Digital Applications International Ltd —Stockport
- Weekend availability
- Travel
- Communication skills
- Flexible schedule

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IT Support Engineer

Serries Business and Technology Services
Manchester

Quick apply

Job details

Permanent | Full-time
£30,000 - £34,000 a year
15 hours ago

Qualifications

Desktop support
TCP
Microsoft Outlook
DHCP
Computer hardware
IT support
DNS
SharePoint
IT
TCP/IP
VPN

Full job description

About the Role

Serries Business and Technology Services provides technical support, business systems assistance and operational technology solutions to organisations across a range of sectors. We are looking for an experienced IT Support Engineer to help maintain reliable day-to-day technology services for internal users and client environments.

You will provide technical assistance across hardware, software, user accounts, networks and cloud-based systems. The role involves resolving incidents, investigating recurring issues and supporting the setup and maintenance of workplace technology.

This position is suitable for a practical and service-focused IT professional who can troubleshoot confidently, communicate clearly with users and manage several technical requests at the same time.

Key Responsibilities

Technical Support: Provide first-line and second-line support for desktop computers, laptops, mobile devices, printers, business applications and user-access issues.

Incident Resolution: Diagnose and resolve hardware, software, connectivity and account-related incidents within agreed service targets.

User Account Management: Create, update and disable user accounts, permissions, email access and shared resources in line with approved procedures.

Device Setup: Configure and deploy computers, monitors, mobile devices and peripheral equipment for new and existing users.

Software Support: Install, update and troubleshoot operating systems, productivity tools and approved business applications.

Network Troubleshooting: Investigate basic wired, wireless, VPN and internet-connectivity problems and escalate complex issues when necessary.

Microsoft 365 Support: Assist users with Outlook, Teams, OneDrive, SharePoint and other Microsoft 365 services.

Ticket Management: Record incidents, requests, troubleshooting actions and resolutions accurately in the service-management system.

Security Support: Apply security updates, support antivirus and endpoint-protection tools and report suspicious activity through the correct channels.

Technical Documentation: Maintain setup guides, troubleshooting instructions, asset records and knowledge-base articles.

Asset Management: Track company devices, accessories, software licences and equipment assignments.

Escalation: Refer infrastructure, server, application or cybersecurity issues to specialist teams with clear supporting information.

User Guidance: Explain technical solutions clearly and provide practical advice that helps users prevent recurring problems.

What We Are Looking For

Experience: At least 2 to 4 years of experience in IT support, service desk, desktop support or a related technical role.

Technical Knowledge: Good understanding of Windows environments, computer hardware, printers, mobile devices and common workplace applications.

Microsoft 365: Practical experience supporting Outlook, Teams, OneDrive, SharePoint and Microsoft user accounts.

Networking: Basic knowledge of TCP/IP, DNS, DHCP, VPNs, Wi-Fi and local-area network troubleshooting.

Troubleshooting: A structured approach to diagnosing faults, testing solutions and identifying when escalation is required.

Service Management: Experience using ticketing or IT service-management platforms to record and manage technical requests.

Customer Service: A patient and professional approach when supporting users with different levels of technical knowledge.

Communication: Ability to explain technical information clearly in person, by telephone and in writing.

Organisation: Ability to prioritise incidents, manage competing requests and meet service deadlines.

Security Awareness: Understanding of password security, access control, endpoint protection and safe handling of business data.

Qualifications: A qualification or certification in information technology, computer systems, networking or a related subject is preferred but not essential.

Mindset: Dependable, methodical and willing to take ownership of technical issues through to resolution.

Pay: £30,000.00-£34,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

application support engineer jobs in manchester m3

IT Support Engineer

IT Support Engineer (1st Line)

EUC Engineer

Senior Application Engineer - FM Team Support

3rd Line Support Engineer SME - FTC

2nd Line Support Engineer

1st Line Support Engineer

Customer Support Specialist

2nd Line Support Engineer

End User Support Engineer I

Graduate Embedded Software Engineer

Site Reliability Engineer (DV Security Clearance)

IT Support Engineer

Manchester - Junior Developer - Elevate Programme

Hybrid MSP/Embedded Technical Support

DevOps Engineers (DV Security Clearance)

PHP Engineer

2nd Line IT Support Engineer

IT Engineer Degree Apprentice

Technical Support Engineer

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