work from home Work, Jobs in manchester m3 (with Salaries)

Helpdesk Coordinator - FTC 6 Months
OCS Group —Manchester
- Overtime
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
7d
Estate Agent Selling Luxury Homes
Fine & Country —Altrincham
- £100,000 - £120,000 a year
- Remote
- Work from home
- Flexible schedule
Estate Agent
The Property Experts —Oldham
- £8,400 a month
- Remote
- Sales
- Administrative experience
Trainee Mortgage Adviser
The New Homes Group —Manchester
- £25,000 - £50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
12d
Premium Property Estate Agent
Fine & Country —Knutsford
- £8,000 - £120,000 a year
- Remote
Letting Agent
The Letting Experts —Manchester
- £70,000 - £100,000 a year
- Remote
AI Trainer - Freelance Data Annotator
Toloka Annotators —Manchester
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
9d
Customer Support (UK)
Picklebet —Manchester
- Weekend availability
- Remote
- Customer service
- Communication skills
Quick apply
10d
Windchill Administrator- Remote
Pertemps Enfield —Manchester
- £28 - £38 an hour
- Call to connect
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Estate Agent (Partner)
The Property Experts —Manchester
- £60,000 - £100,000 a year
- Remote
Freelance Annotator (English) - AI Trainer
Toloka Annotators —Manchester
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
8d
Estate Agent selling Luxury Homes
Fine and Country —Altrincham
- £100,000 a year
- Remote
- Work from home
- Flexible schedule
Mortgage Advisor
The Mortgage Experts —Prestwich
- £60,000 - £100,000 a year
- Remote
Supply Chain Coordinator- 12 month FTC (15 hour per week)
APEM —Manchester
- Remote
- Microsoft Office
- IT
- Time management
2d
Independent Travel Agent
The Travel Experts —Manchester
- Part-time
- Remote
Project Support Administrator Apprentice
Datel —Warrington
- Remote
- Administrative experience
Commercial Assistant
Anchor —Manchester
- £40,000 a year
- Remote
- Maintenance
- Travel
- Organisational skills
- Employee discount
6d
Overnight Social Journalist (Freelance)
LADbible Group —Manchester
- Remote
Residential Team Leader
CareTech Group —Oldham
- £14.21 an hour
- Full-time
- Remote
- School
- Employee discount
1d
Case Operations Team Lead
Steps —Manchester
- £40,000 a year
- Full-time
- Remote
- Management
- No experience needed
- English
Quick apply
2d

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Helpdesk Coordinator - FTC 6 Months

OCS Group -
Manchester

Quick apply

Job details

Fixed term contract
7 days ago

Qualifications

Microsoft Excel
Customer service
Facilities management
Microsoft Office
Communication skills
Help desk

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Monday to Friday - 8.00am - 17.00pm

Contract Type: 6 Month Fixed Term Contract

We are currently seeking an enthusiastic and highly organized Helpdesk Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk. In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities management Helpdesk using a Computer Aided Facilities Management (CAFM) system. This role involves taking full ownership of resolving customer queries from start to finish, ensuring adherence to SLAs and KPIs. As a Helpdesk Coordinator, you must be self-motivated, able to work under pressure and on your own initiative and have excellent communication skills.

Responsibilities:

To be the principal point of contact for customer enquiries, incoming calls, and new work requests on our CAFM Concept System.
Acting as the first point of contact for the engineering workforce and sub-contractors, allocating work to engineers and diary management for the regional area.
Updating and closing out Reactive, PPM and Quoted jobs for engineers and sub-contractors on CAFM Concept System.
Raising purchase orders to sub-contractors for reactive works and obtaining ETAs and updates.
Coordinating and supporting Project Managers in project works across various government contracts including but not limited to requesting quotations, raising POs, creating site Health & Safety files and job costing of variations.
Updating the database of quotations, engineering overtime and statutory compliance certification, where requested.

Requirements:

Right to work in the UK
Proficient in Microsoft Office/Excel.
Helpdesk experience within a Facilities Management environment is desirable
Previous experience in a Administration environment is essential and managing a CAFM system is an advantage.
Excellent customer service track record, written and verbal communication skills.
Good attention to detail and level of accuracy.
Exceptional telephone etiquettes
Excellent organisation and planning skills.

Qualities:

Customer-focused
High degree of accuracy
Team player
Ability to work under pressure
Positive attitude and problem-solving skills
Commitment to achieving results

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

work from home jobs in manchester m3

Helpdesk Coordinator - FTC 6 Months

Estate Agent Selling Luxury Homes

Estate Agent

Trainee Mortgage Adviser

Premium Property Estate Agent

Letting Agent

AI Trainer - Freelance Data Annotator

Customer Support (UK)

Windchill Administrator- Remote

Estate Agent (Partner)

Freelance Annotator (English) - AI Trainer

Estate Agent selling Luxury Homes

Mortgage Advisor

Supply Chain Coordinator- 12 month FTC (15 hour per week)

Independent Travel Agent

Project Support Administrator Apprentice

Commercial Assistant

Overnight Social Journalist (Freelance)

Residential Team Leader

Case Operations Team Lead

I want to receive the latest job alerts for work from home in manchester m3

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