Director of operations Work, Jobs in Manningtree, Ess (with Salaries)

Director of Operations
MPL Claims Management —Colchester
- Full-time
- Hybrid work
- Leadership
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Director of Operations
MPL Claims Management —Colchester
As Director of Operations, you'll create operational control across our claims business, ensuring our people, processes and performance consistently deliver…
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Director of Operations

MPL Claims Management -
Colchester

Quick apply

Job details

Full-time

Qualifications

Business coaching
Leadership

Full job description

Director of Operations

Own Performance. Drive Change. Deliver Excellence.

Location: Colchester (Hybrid)
Reporting to: Chief Operating Officer

This isn't a traditional Operations role

We're not looking for someone to manage the day-to-day.

We're looking for someone to transform it.

As Director of Operations, you'll create operational control across our claims business, ensuring our people, processes and performance consistently deliver exceptional outcomes for our clients and customers.

If you're driven by performance, accountability and continuous improvement, this could be your next challenge.

What You'll Do

You'll lead operational performance across the business by:

Driving productivity and operational efficiency
Owning operational capacity and workforce planning
Embedding governance, quality and SLA performance
Leading service delivery across multiple operational teams
Utilising MI and performance dashboards to manage
Developing high-performing operational leaders
Delivering continuous improvement and measurable change
Building a culture of ownership and accountability

Who We're Looking For

You'll already be an experienced senior operational leader with:

A proven track record leading large operational teams
Strong commercial and strategic thinking
Experience delivering operational transformation
A passion for data-driven decision making
Outstanding leadership and coaching skills
The ability to influence, challenge and inspire others
A relentless focus on continuous improvement

Why MPL?

At MPL Claims, we're building one of the UK's most progressive claims businesses.

We're investing in our people, technology and leadership to create a business that is smarter, faster and built around operational excellence.

This is a rare opportunity to shape how an ambitious organisation performs, influence executive decision-making and leave a lasting impact across the business.

Ready to lead the next chapter?

Take control today. Deliver tomorrow. Build the future.

Quick apply

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director of operations jobs in manningtree, ess

Director of Operations

Regional Head of Operations

Operations Director - Security

Market Area Head of Business – Hyundai Ipswich & Colchester

Other jobs to consider

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