Energy advisor Work, Jobs in Manningtree, Ess (with Salaries)

Customer Service Advisor
Cloud —Colchester
- £26,436.80 a year
- Weekend availability
- Hybrid work
- Communication skills
- Life insurance
Quick apply
Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
6d
Customer Service Advisor
Drax Group —Ipswich
- £27,000 - £28,700 a year
- Communication skills
1h
Resourcing Advisor
Laing O'Rourke —Ipswich
- Annual leave
14d
Training Advisor
Geotech Sub Alliance —Ipswich
- Microsoft Office
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Environmental Advisor
Kier Group —Ipswich
- Communication skills
12d
People Partner
Laing O'Rourke —Ipswich
- Human resources
- Recruiting
Service Advisor
Endeavour Automotive Group —Colchester
- £30,000 - £36,000 a year
- Communication skills
- Referral programme
Commercial - Customer Success Advisor
Freightliner —Felixstowe
- Full-time
- Leadership
3d
Chief Finance Officer - East of England South
The CFO Centre —Colchester
- Hybrid work
Quick apply
Reporting Analyst
Civil Works Alliance —Ipswich
- Full-time
- Conflict management
- Annual leave
8d
VAT Compliance & Advisory Manager
Informa Global Support —Colchester
- Full-time
- Hybrid work
- Presentation skills
- Recruiting
- Training & development
- Annual leave
- Work from home
Quick apply
Change Manager
Civil Works Alliance —Ipswich
- Full-time
- Contracts
- Construction experience
- Annual leave
10d
Structural Technician
Barker Associates —Braintree
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
Mechanical Design Engineer
Barker Associates —Braintree
- Full-time
- Hybrid work
- Bachelor's degree
- Mechanical knowledge
- Employee assistance programme
Quick apply
Architect
Barker Associates —Braintree
- Full-time
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply

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energy advisor jobs near manningtree, ess

Customer Service Advisor

Cloud -
Colchester

Quick apply

Job details

Fixed term contract
£26,436.80 a year

Benefits

Life insurance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction
Communication skills

Full job description

About Cloudfm

We’re driven by our mission to transform the Facilities Management industry and create a more sustainable future. Our smart solutions and cutting-edge technology help our clients optimise building performance and minimise energy waste.

How do you fit in?

The role of the CSA is a critical customer facing role working directly with our customers and supply chain partners to help them resolve maintenance issues.

What you'll be doing day to day

Reviewing incoming maintenance tasks and assigning to our Supply Chain Partners.
Working with supply chain partners, providing accurate information and effective communication, to ensure maintenance tasks are resolved in accordance with agreed service level agreements.
Manage inbound calls against agreed SLA's.
Monitor all systems/communications and update appropriately with accurate information to ensure complete transparency for our client, e.g., Building Portal, Client Inboxes, Email.
Escalating issues as necessary and in a timely manner to the relevant people.
Investigate all maintenance tasks that are sitting in backlog to find a resolution.
Support all queries seeking out the appropriate point of contact.
Ensure customer service levels are met and exceeded.
Follow and stay up to date with internal changes to process

What you'll bring to the table

You'll have at least one year of customer service experience, ideally in a helpdesk environment.
You'll have great interpersonal skills and good written communication.

Why join us

You'll be welcomed by a passionate and friendly team, and will be part of an open, inclusive, and supportive culture. We also offer a generous rewards package to help you make the most out of life, including:

Salary: £26,436.8 per annum + working from home allowance
Remote working to help you achieve a balanced life.
25 days holiday increasing after 2 years’ service and an extra day on your birthday!
Health Cash Plan to look after your physical and mental health.
Enhanced Maternity, Adoption and Paternity pay
Wellbeing support, confidential helpline, and counselling
Retail cashback and discounts because who doesn’t love saving money?
Life Insurance and Personal accident cover to give you peace of mind.

Additional information about the role

This is a fulltime role on a 12-month fixed term contract covering maternity leave.

The Customer Service Team work a rotational shift pattern covering a pattern from 7am to 8pm (you would work a 9 hour shift within those hours with an hour for lunch) and a one in three weekend shift.

As this is a fully remote role, we like to meet candidates in person so shortlisted candidates will be invited to an assessment day at our office in Colchester, Essex. We're a nice bunch though so you should have fun!

Quick apply

Refine Your Search

energy advisor jobs in manningtree, ess

Customer Service Advisor

Customer Service Advisor - Part Time, Fixed Term Contract

Customer Service Advisor

Resourcing Advisor

Training Advisor

Environmental Advisor

People Partner

Service Advisor

Commercial - Customer Success Advisor

Chief Finance Officer - East of England South

Reporting Analyst

VAT Compliance & Advisory Manager

Change Manager

Structural Technician

Mechanical Design Engineer

Architect

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