Customer and Trading Manager - Small Supermarket
Sainsbury's —March
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
8d
Senior Customer Experience Manager
Allison Homes —Peterborough
- Full-time
- Management
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
6h
Pharmacist
Boots —Saint Ives
- Weekend availability
- Customer service
- IT
- Communication skills
- Free parking
- Employee assistance programme
Customer Service Manager
Trade Mastermind Limited —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
1d
Customer Experience Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
- Leadership
Quick apply
Operations Manager
Cobra Engineering —West Walton
- Full-time
- Customer service
- Organisational skills
- Welding
- Annual leave
- Employee discount
Quick apply
Team Leader
Card Factory —March
- £13 an hour
- Leadership
Branch Manager
GOLDUNION NEXUS LTD —King's Lynn
- £2,500 - £3,500 a month
- Weekend availability
- Management
- Sales
- Customer service
Quick apply
9d
Aftersales Manager
Read Hyundai King's Lynn —King's Lynn
- Up to £55,000 a year
- Full-time
- Management
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Quick apply
9d
One Stop - Customer Service Assistant
One Stop —March
- Full-time
1d
Continuous Improvement Manager
GXO Logistics —Peterborough
- Up to £52,684 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
9d
Marketing and Communications Manager
Rapidrop Global —Peterborough
- £50,000 - £60,000 a year
- Full-time
- Microsoft Office
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Channel Development Manager
Evolving Networks Ltd —Peterborough
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
11d
Appointment Setter
AWR Peterborough —Peterborough
- £25,000 - £45,000 a year
- Part-time
- CRM software
- Sales
- Salesforce
- Free parking
Quick apply
8d
Manager in Training
March —March
- £13.00 - £13.08 an hour
- Weekend availability
- Customer service
- Organisational skills
- Paid training
- Annual leave
4d
Floor staff / 5983 - The Hippodrome, March
J D Wetherspoon plc —March
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
3d
Sampling Scheduler - Part Time
Anglian Water Services Ltd —Huntingdon
- £11,648 a year
- Part-time
- Hybrid work
- IT
- Annual leave
8d
Senior Operations Manager
CUBIS Systems —Stamford
- Full-time
- Management
- Engineering
- ERP systems
- Referral programme
Quick apply
2d
Customer Service Advisor
Cambridgeshire County Council —Saint Ives
- £28,142 - £33,699 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
- Annual leave
- Employee discount
ECC Project Manager (Consultancy Management)
Anglian Water Services Ltd —Peterborough
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Work from home

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Customer and Trading Manager - Small Supermarket

Sainsbury's -
March

Apply Now

Job details

Permanent
From £31,700 a year
8 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Customer service
Leadership

Full job description

Customer and Trading Manager - Small Supermarket

Salary: From £31,700
Location: March Store, March, PE15 8SY
Contract type: Permanent
Business area: Retail
Requisition ID: 400070198

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Working closely with a small team of managers to make sure the store runs like clockwork every day.
Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop.
Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely.
People management is also big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.
Where we have close knit networks of stores and it may mean that you need to help another store now and then.

What makes a great customer & trading manager:

Previous line management responsibilities in a fast-paced, operational environment.
Provides brilliant customer service, and coaches a team to do the same.
Delivers KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and comfortable doing this alone in the absence of more senior management.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

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