Customer facing & order management representative Work, Jobs in Marfleet, Ery (with Salaries)

Customer Facing & Order Management Representative
Essity —Willerby
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Operational Support Officer
HM Courts & Tribunal Service —Kingston upon Hull
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
2d
Branch Manager (Insite Manager)
Rubix —Kingston upon Hull
- Full-time
- ERP systems
- Maintenance
- Driving
4d

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customer facing & order management representative jobs near marfleet, ery

Customer Facing & Order Management Representative

Essity -
Willerby

Apply Now

Job details

Full-time
4 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Complaint handling
Administrative experience
B2B

Full job description

Customer Facing & Order Management Representative

Join our team at Essity, where we are dedicated to improving well-being through leading hygiene and health solutions. As a Customer Facing & Order Management Representative, you will play a key role in ensuring our customers receive exceptional service and support.

About the Role

In this role, you will be the primary point of contact for our customers and Sales & Marketing teams. Your responsibilities will include providing timely and effective administrative support, managing customer requests, and collaborating with various teams to enhance the customer experience. We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace.

We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

What You Will Do

Serve as the main point of contact for customers and Sales & Marketing teams, aiming for first call resolution.
Manage customer requests and queries in collaboration with sales representatives.
Provide timely and effective administrative support, ensuring excellent customer experience.
Proactively manage exception-based tasks to enhance the customer experience.
Interact with service specialists for deeper knowledge and further investigation when needed.

Who You Are

Strong customer focus, dedicated to delivering high levels of customer service and meeting commitments.
Experience in customer service, handling enquiries, complaints, and requests effectively.
Well-organised, able to prioritise workloads, and comfortable with interruptions.
Natural ability to form relationships and network effectively.
Confident user of Microsoft Packages (Word, Excel, PowerPoint, Outlook, MS Teams).
Previous experience in a Business-to-Business Customer Service environment is advantageous.

What We Can Offer You

At Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

#LI-SA2

Application End Date:

05 ago. 2026

Job Requisition ID:

Essity263223

Apply Now

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customer facing & order management representative jobs in marfleet, ery

Customer Facing & Order Management Representative

Operational Support Officer

Branch Manager (Insite Manager)

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