Job Title: Senior Legal Assistant & Team Leader
Hours of Work: 09.00 – 17.15 hrs – Monday to Friday (36.25 hours per week).
Salary: Depending on Experience
Location: Spalding (Dembleby House, 12 Broad St, Spalding, Lincolnshire PE11 1ES)
The role:
We have an exciting opportunity for a Senior Legal Assistant and Team Leader to join our Document Production Team, based in our Spalding office.
We are seeking an individual who holds relevant secretarial qualifications or equivalent professional experience. Previous experience in supervising or managing others would be advantageous.
The role will involve supporting our Private Client and Residential Conveyancing teams, including handling initial client enquiries confidently and professionally. The successful candidate will need to ensure they remain up to date with matters within their areas of responsibility.
In addition to client-facing duties, the role will involve team leadership responsibilities, including overseeing Receptionists, Senior Legal Assistants, and Legal Support Assistant within the office. Responsibilities will include conducting reviews, monitoring and allocating work, and providing ongoing support and mentoring to both new and existing members of the Document Production team.
The successful candidate will also be expected to support the Partner in Charge with the day‑to‑day management of the office.
Key Duties:
- To perform all necessary typing/word-processing, accurately and to deadline.
- Transcribe information from manual documents or audio recordings as required.
- Line manage Senior Legal Assistants, Legal Support Assistants, and Reception staff.
- Monitor, allocate, and oversee workloads within the Document Production Team.
- Support and monitor team performance, including providing guidance and mentoring to team members.
- Provide support across all areas of the business, including assisting other offices when required.
- Handle telephone calls on behalf of fee earners, taking and relaying messages promptly and accurately.
- Arrange appointments as required.
- Ensure work is kept up to date, prioritising tasks based on urgency and deadlines.
- Maintain accurate records and ensure all information is correctly recorded on the file management system.
- Maintain high levels of client and company confidentiality at all times.
- Work flexibly as part of a collaborative team, providing cover for other Senior Legal Assistants when required.
- Provide Reception cover as and when required.
Person Specification
Essential Experience
- Secretarial qualification or equivalent work‑based experience.
- Experience of working in a law firm.
- High level of competency in using Microsoft Office (Word, PowerPoint, Excel).
Desirable Experience
- Experience working within Private Client and/or Residential Conveyancing.
- Previous experience of managing others.
- Competent in using case management systems.
- Clear understanding of confidentially/Data Protection.
- Typing speed of at least 50 WPM.
Skills, Competencies & Attributes
- Strategic thinker with hands-on delivery capability.
- Excellent interpersonal skills with ability to quickly establish and maintain good working relationships at all levels.
- Excellent communication skills both written and verbal.
- Strong analytical and data-driven decision-making capability.
- Able to work with diplomacy and assertiveness.
- Discrete with the ability to maintain high levels of confidentiality.
- Flexible and willing/able to travel to all offices.
- Proactive and positive attitude.
- Reacts well under pressure and is able to work to deadlines.
- High level of integrity and empathy.
- Team player.
- Sense of humour.
Why work at Chattertons:
Founded in 1856, Chattertons is one of the UK’s oldest and most respected law firms, proudly serving communities across Lincolnshire and the East Midlands. As a Top 200 law firm, we offer a comprehensive range of legal and financial services to individuals and businesses. Our commitment to excellence is matched by our dedication to local engagement - many of our team members actively contribute to the community as trustees, governors, and business advocates
Benefits:
Some of the great benefits that we offer are:
- Generous holiday entitlements
- Staff discount on legal fees and wealth management fees
- Income protection
- Life assurance at 3 x salary
- Salary Exchange Pension Scheme option
- Employee Assistance Programme
Chattertons recognises that it is essential to provide equal opportunities to all persons without discrimination. The Company has an Equality and Diversity Policy and this sets out the Company’s position on equal opportunity in all aspects of employment. This is available upon request.
Please refer to our privacy policy at https://www.chattertons.com/site/about/privacypolicy/ for information regarding how your personal data is processed
Job Type: Full-time
Work Location: In person
