Retail operations coordinator Work, Jobs in Market Harborough, Lec (with Salaries)

Customer Service Team Leader
DFDS UK & Ireland —Kettering
- Monday to Friday
- Supervising experience
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Stock Coordinator
GXO Logistics —Weldon and Gretton
- £31,000 a year
- Rotating shift
- Supervising experience
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
Practice Coordinator
Bupa Dental Care —Corby
- Weekend availability
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
Retail Operations Coordinator
The Watches of Switzerland Group —Leicester
- Sales
- IT
- In-person
- Employee assistance programme
Retail Transport Coordinator
Hotel Chocolat —Harpole
- Up to £30,000 a year
- Monday to Friday
- Hotel
- IT
- Employee discount
6d
Warehouse Co-ordinator
CEVALogistics —Kettering
- Full-time
- Microsoft Office
- Warehouse experience
- Annual leave
- Employee discount
Senior Facilities Coordinator
Bleckmann Logistics UK Ltd —Lutterworth
- Up to £37,672 a year
- Full-time
- Microsoft Outlook
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
QHSE & Facilities Coordinator
GXO Logistics —Northampton
- £28,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Sales and Events Coordinator
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Free parking
- Flexitime
Quick apply
7d
Line Coordinator
Greencore Group —Northampton
- Full-time
- Communication skills
- Employee discount
Line Coordinator - Nights
Greencore Group —Northampton
- Full-time
- Communication skills
- Employee discount
Account Coordinator
Cox Automotive —Leicester
- £28,753 a year
- Full-time
- Employee discount
10d
Logistics Coordinator
Cox Automotive —Coventry
- £31,811 a year
- Full-time
- Employee discount
Service Delivery Manager
Cox Automotive —Coventry
- £40,000 a year
- Full-time
- Customer service
- Employee discount
Apprentice People (HR) Coordinator (Level 3-5)
Uppingham School —Uppingham
- £14,560 a year
- Full-time
- Administrative experience
- Mentoring
- Data entry
- Annual leave
- Employee assistance programme
8d

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Stock Coordinator
GXO Logistics —Weldon and Gretton
Collaborate closely with operational teams and customers, using insight and data to influence decision‑making, improve processes and support ongoing system and…
£31,000 a year
Customer Service Administrator
Great Bear —Desborough
Resolving various customer service queries and requests in a timely manner. You will offer outstanding contract support and customer service in a fast-paced…
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retail operations coordinator jobs near market harborough, lec

Customer Service Team Leader

DFDS UK & Ireland -
Kettering

Quick apply

Job details

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Supervising experience
Communication skills

Full job description

Do you thrive on leading teams and delivering outstanding customer service? Are you confident managing workloads, supporting colleagues, and keeping operations running smoothly? If so, you could be the newest addition to our team as a Customer Service Team Leader in Kettering.

Be part of the movement - and play your part.

About the role

Working Monday to Friday 08:30 – 17:00, you’ll lead a team of Customer Service Coordinators, ensuring customer queries are handled efficiently while maintaining high service standards. You’ll also support key administrative and coordination activities across the wider logistics operation.

You will be responsible for:

Supervising and supporting the customer service team, delegating tasks and managing workloads
Acting as the first point of escalation, resolving customer and operational issues quickly
Ensuring all customer queries (delivery issues, delays, tracking) are handled professionally
Monitoring performance, producing KPI reports, and ensuring SLAs are consistently met
Coordinating with warehouse, transport, and planning teams to resolve issues efficiently
Providing ongoing coaching, guidance, and support to develop team performance
Managing administrative processes including invoices, suppliers, procurement, and internal records

About you

You’ll have proven experience leading or supervising a team, with the ability to motivate, develop, and support colleagues in a fast‑paced environment. Strong communication skills are essential, alongside a passion for delivering excellent customer service. You’ll be confident delegating tasks, managing performance, and working collaboratively across departments.

You’ll thrive in this role if you’re a positive, solutions‑focused individual with a “can‑do” attitude. You’ll be a natural leader who leads by example, with strong problem‑solving skills and the ability to think on your feet. Empathy, attention to detail, and a commitment to both customer satisfaction and team success will set you up for success.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

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retail operations coordinator jobs in market harborough, lec

Customer Service Team Leader

Stock Coordinator

Practice Coordinator