Delivery manager Work, Jobs in Markethill, Arm (with Salaries)

Customer Operations Manager
Maurer & Sons Ltd. —Armagh
- £3,300 - £4,600 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
2d
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Portadown
- Weekend availability
- Oracle
- Salesforce
- English
Trading Team Manager NI
B&Q —Newry
- £30,000 - £33,000 a year
- Part-time
- Annual leave
- Employee assistance programme
Replenishment Manager
B&M Retail —Newry
- £27,873 a year
- Weekend availability
- Leadership
- Employee discount
Lead Account Manager
Cooneen Group —Dungannon
- Full-time
- Remote
- Microsoft Excel
- Management
- Military
- Annual leave
- Employee assistance programme
Quick apply
Assistant Branch Manager
City Plumbing —Newry
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Client Services Manager
Workforce Advancement and Management Centre Lisburn Trust —Lisburn
- £2,409 - £3,750 a month
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
14d
Service Delivery Lead - Northern Ireland - Our Future Health Programme
Xyla Services —Craigavon
- £31 an hour
- Part-time
- Customer service
- BLS Certification
- Travel
Quick apply
11d
Store Manager – Hillsborough
Golf Holdings —Hillsborough
- Full-time
- Management
- Merchandising
- Analysis skills
Quick apply
Warehouse Supervisor/Manager
John Adams Ltd —Banbridge
- £13.00 - £14.50 an hour
- Full-time
- In-person
- Communication skills
Quick apply
2d
Argos Shift Manager
Sainsbury's —Craigavon
- From £28,400 a year
- Sales
- Customer service
- Driving
- Employee discount
5d
Store Manager - Lisburn
New Look —Lisburn
- Full-time
- Management
- Organisational skills
- Communication skills
- Employee discount
Store Manager - Moira
Golf Holdings —Craigavon
- Full-time
- Management
- Merchandising
- Analysis skills
Quick apply
1d
Delivery Shift Leader
Dunelm —Craigavon
- £13.85 - £14.41 an hour
- Overtime
2d
Sales Manager
Cirdan —Lisburn
- Sales
- IT

Discover related jobs

Based on your search for delivery manager jobs.

Programme Manager
Thompson Aero Seating —Banbridge
Competitive enhanced Maternity and Paternity pay. Educated to degree level, ideally educated in Engineering, Science, Business or a related subject.
Quick apply
Program Manager
EOS —Banbridge
Confirm planned procurement and installation of access control wire and cables unless otherwise noted. Ensure installation of approved equipment and any…
Quick apply

I want to receive the latest job alerts for delivery manager in markethill, arm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Operations Manager

Maurer & Sons Ltd.
Armagh

Quick apply

Job details

Permanent | Full-time
£3,300 - £4,600 a month
2 days ago

Benefits

Free parking
Health & wellbeing programme
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Business Management
Microsoft Excel
Microsoft Outlook
Management
Customer service
Microsoft Office
Analysis skills
Bachelor's degree
Business
Leadership
Communication skills

Full job description

Job Summary

Maurer & Sons Ltd. is seeking an experienced, customer-focused, and results-driven Customer Operations Manager to lead our customer operations function in Armagh.

As the Customer Operations Manager, you will oversee the daily delivery of customer support and operational services, ensuring exceptional customer experiences, efficient processes, and high-performing teams. You will collaborate with senior leadership and cross-functional departments to optimize service delivery, improve operational performance, and strengthen long-term customer relationships.

This opportunity is ideal for professionals with experience in customer operations, customer service management, business operations, BPO, contact centres, logistics, professional services, or client success who are looking to make a meaningful impact within a growing organisation.

What You'll Do

Lead and manage the daily operations of the customer service and customer operations teams.
Develop and implement operational strategies that improve customer satisfaction and business performance.
Monitor operational KPIs, service levels, response times, and customer satisfaction metrics.
Coach, mentor, and develop team leaders and customer support professionals.
Manage escalated customer concerns and ensure timely, professional resolution.
Collaborate with sales, logistics, finance, IT, and operations teams to deliver seamless customer experiences.
Oversee workforce planning, scheduling, and resource allocation.
Prepare operational reports, performance dashboards, and executive summaries.
Analyze customer feedback and operational data to identify improvement opportunities.
Implement process improvements that enhance efficiency and service quality.
Support recruitment, onboarding, training, and performance management initiatives.
Ensure compliance with company policies, quality standards, and relevant regulations.
Manage operational budgets and resource utilization where appropriate.
Drive a culture of continuous improvement, accountability, and customer excellence.
Support strategic projects that strengthen operational capability and business growth.

Requirements

Previous experience as a Customer Operations Manager, Customer Service Manager, Operations Manager, Customer Success Manager, or similar leadership role.
Strong leadership, coaching, and people management experience.
Excellent communication, interpersonal, and stakeholder management skills.
Proven experience managing KPIs, service levels, and operational performance.
Strong analytical, planning, and decision-making abilities.
Experience using CRM platforms, customer service software, ERP systems, or workforce management tools.
Advanced proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook.
Customer-first mindset with exceptional problem-solving and conflict-resolution skills.
Ability to manage multiple priorities in a fast-paced operational environment.
Bachelor's degree in Business Management, Operations Management, Customer Service, or a related discipline is preferred.
Professional qualifications in management, customer experience, or operational excellence are advantageous but not essential.
Applicants who meet most, but not all, of the qualifications are encouraged to apply.

Pay: £3,300.00-£4,600.00 per month

Benefits:

Company pension
Flexitime
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in markethill, arm

Customer Operations Manager

Delivery Partner Manager, UK/IE Delivery Partner Managers

Trading Team Manager NI

Replenishment Manager

Lead Account Manager

Assistant Branch Manager

Client Services Manager

Service Delivery Lead - Northern Ireland - Our Future Health Programme

Store Manager – Hillsborough

Warehouse Supervisor/Manager

Argos Shift Manager

Store Manager - Lisburn

Store Manager - Moira

Delivery Shift Leader

Sales Manager

Discover related jobs

I want to receive the latest job alerts for delivery manager in markethill, arm

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected