About Awdry Law:
Established in 1750, we are an award-winning firm having been presented in the past with the Law Society’s Excellence Award for Innovation and two awards for excellent customer service. From our offices in Devizes, Chippenham, Marlborough, Royal Wootton Bassett, Bath and Swindon, we serve clients in Wiltshire, Berkshire, Hampshire, Somerset, Gloucestershire, Bath, London, and throughout the UK. We provide a comprehensive range of first-class legal services for individuals, families, and businesses. Our purpose is to provide excellent client service and exceed expectations by being dynamic, inspiring, and proactive; client service is at the heart of everything we do.
Why You’ll Love Working with Us:
Join us and be part of a culture that values creativity, hard work, individuality, ambition, and fun! We offer competitive pay, fantastic employee benefits, and the opportunity to grow in a thriving, forward thinking environment. And yes, our legendary social outings are not to be missed! This is more than a job; it’s a chance for you to develop new skills and be part of our success. We have a fantastic group of people who work hard, are dedicated, and demonstrate great commitment so in return for aiming towards these standards, we will back you, help you to improve and support you the best we can.
Our values are the platform upon which everything is built:
Our Values:
Everything starts with you: People Matter, whether you are a client or part of our team.
Always driving forwards: We always show ambition and energy to achieve results.
Be brilliant: We create positivity, excellence, and innovation
Every person, every time: We are consistent and reliable and give our best every time:
Job Purpose:
To work within the Litigation department providing high quality administrative support and secretarial services. Engage with the team and clients to build and develop strong working relationships and contribute towards making Awdry Law an inspiring and successful place to work.
Typical Activities:
Responsibility for: -
· Dealing with all administrative duties relating to client transactions and secretarial requirements including, but not limited to:
- Managing lawyer’s diary
- Preparing files for billing
- Screening incoming calls
- Dealing with initial enquiries, providing costs information to prospective clients, and taking relevant information about the case in order to open a file
- Preparing correspondence (mainly using digital transcription service, converting transcripts into letters/documents, checking contents and typing amendments)
- Photocopying, filing, sending emails
- Opening new files on our case management systems
- Sorting and prioritising mail, emails and messages
- Organising electronic files on our case management system
- Preparing electronic bundles, using our case management software
- Liaising with other parties including courts, counsel, and experts to make bookings and organise meetings
- Chasing clients for payment of bills
- Preparing files for closure & archiving
- Dealing with client’s matters where appropriate
- Supporting in all areas of work where appropriate
· Provision of a professional, reliable, efficient & friendly service to clients with the ability to recognise when clients may be going through a difficult process
· Preparation of straightforward legal documents
· To keep spreadsheets recording relevant data on enquiries and client files up to date
· Commitment to the LEXCEL standards, the requirements of the Law Society and other relevant regulatory requirements, to understand them and apply them in practice
· To maintain client confidentiality and process personal data in accordance with data protection requirements and procedures
· Being familiar with the basic requirements of the Solicitors Accounts Rules which affect the receipt and payment into the bank of cheques and the accounting of client’s monies
Support with: -
· Liaison with clients and other parties to update and ensure awareness of transaction process at the appropriate times.
· Postal duties as required
· To support with reception cover as required
ESSENTIAL AND DESIRABLE SKILLS, EXPERIENCE AND QUALIFICATIONS
Essential:
· Excellent organizational skills
· Proven experience of Legal Secretary work
· To have the ability to remain calm, polite and focused when dealing with different situations
· To have excellent communication skills both verbal and written
· The ability to build relationships and work collaboratively with all employees
· Sound general administrative experience
· Great attention to detail
· To enjoy a varied workload and working at pace
· To be able to produce a high standard of work when under pressure
· The ability to make sound decisions, taking ownership when required.
· To present in a professional manner
· To demonstrate flexibility in approach
· To have excellent IT skills including Microsoft packages
Desirable:
· Legal Secretary Level 2 Certificate/Diploma
Benefits:
- Company pension
- Life insurance
- On-site parking
Work Location: In person
