Head server Work, Jobs in Marlow, Bkm (with Salaries)

IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
10d
Head of Architecture_2939
Allianz —Guildford
- Full-time
- Hybrid work
- Azure
- Oracle
- AWS
- Employee discount
DC Ops Technician III - UK
Rackspace —Slough
- Weekend availability
- Customer service
- Windows
- Microsoft Office
14d
Front-End Engineer
reallymoving —St Albans
- £50,000 a year
- Full-time
- Hybrid work
- Azure
- JavaScript
- APIs
Quick apply
2d
Lead Full Stack Developer
ICS.AI Limited —Basingstoke
- £70,000 - £80,000 a year
- Full-time
- Remote
- Azure
- APIs
- Agile
Quick apply
Splunk Admin
Devopster IT Consultants —Reading
- £300 - £350 a day
- Temporary
- Hybrid work
- Azure
- AWS
- Scripting
Quick apply
7d
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply
Head of Legal – Service Development & Management
Lenovo —Farnborough
- Full-time
- Hybrid work
- Software development
- Leadership
- Life insurance
3d
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- Windows
- Microsoft Office
- In-person
Legal Counsel
Servers.com —Guildford
- £85,000 - £100,000 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
- Annual leave
Quick apply
Sales and Senior Sales Executives
LA Micro —Bracknell
- Full-time
- Serving
- Sales
- IT
- Life insurance
Head Chef
CH&CO —Oxford
- £45,000 a year
- Full-time
- Hospitality
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
4h
Software Engineer
Content Guru —Bracknell
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
Senior Solutions & Services Specialist – Security SW
Lenovo —Farnborough
- Full-time
- Sales
- IT
- Free parking
- Life insurance
Software Engineering Manager
Content Guru —Bracknell
- Full-time
- Management
- Computer Science
- Engineering
Quick apply
Graduate Broadcast Engineer - Support
Techex —Bracknell
- Azure
- Computer Science
- Engineering
- Work from home
Quick apply
14d
Head of Cloud (Azure)
Cazoo —Richmond
- Full-time
- Hybrid work
- Azure
- Mentoring
- Computer networking
- Employee discount
- Referral programme
Network Cable Installer Apprenticeship - Heathrow Shared Apprenticeship Scheme
HeathrowAcademy —Hounslow
- 8 hour shift
- Communication skills
Senior IT Technician
Colets —Thames Ditton
- £35,000 a year
- Hospitality
- Customer service
- SQL
Quick apply
Senior Buyer - IT Hardware and Technology
LA Micro —Bracknell
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee assistance programme

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IT Helpdesk Team Lead

Affinity Trust -
Thame

Quick apply

Job details

Full-time
£43,079.96 a year
10 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Azure
Software troubleshooting
Customer service
Supervising experience
ITIL
IT support
Mobile device management
SharePoint
IT
Communication skills
Active Directory
Intune

Full job description

Job Introduction

Role: IT Helpdesk Team Lead
Location: Monday - Friday at Head Office in Thame, Oxfordshire
Salary: £43,079.96 per annum
Hours: 37.5 hours per week
Contract: Permanent
Reports to: Head of IT
Travel: Occasional travel to other Affinity Trust locations may be required

IT Helpdesk Team Lead

We are looking for an experienced IT Helpdesk Team Lead to manage our IT Support Team and ensure colleagues receive a responsive, professional and effective support service.

You will oversee helpdesk activity, act as an escalation point for complex issues, identify service trends and drive continuous improvement across IT support processes.

What you will do

Lead, coach and develop the IT Support Team.
Allocate, prioritise and monitor helpdesk tickets to meet service standards.
Resolve and escalate complex IT issues as needed.
Review ticket trends and recommend service improvements.
Maintain the helpdesk ticketing system and self-help portal.
Support Windows devices, Microsoft 365, printers, networks, mobile devices and other IT systems.
Support IT security processes, user access, device compliance and safe handling of data.
Evaluate new systems and solutions, providing practical feedback on usability, security and impact.

About you

You will have experience in IT support or service desk work, alongside the confidence to lead a small team. You will be organised, proactive and committed to delivering excellent customer service.

What we are looking for

Experience in an IT support or service desk environment.
Experience leading, supervising or supporting a small team.
Strong communication and customer service skills.
Good knowledge of Microsoft 365, Windows 11 and common business applications.
Experience troubleshooting hardware, software, connectivity, printer and peripheral issues.
Understanding of networks, wireless technologies and mobile device management.
Working knowledge of Active Directory, Windows Server, Azure, SharePoint, Intune, IT security and data protection.
Relevant technical qualification, equivalent experience or evidence of ongoing IT development.

It would be great if you also have

Experience in a social care, charity or multi-site organisation.
Experience supporting system implementation or service improvement projects.
Knowledge of ITIL principles or service management best practice.
Microsoft, CompTIA, ITIL or equivalent certification.

*Please see attachment for full job description*

What will we do?

31 days’ annual leave (inc. bank holidays), rising with service
Health cash plan, Pension, Life assurance, Employee Assistance Programme
Blue Light Card, option to buy extra annual leave

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF

Quick apply

Refine Your Search

head server jobs in marlow, bkm

IT Helpdesk Team Lead

Head of Architecture_2939

DC Ops Technician III - UK

Front-End Engineer

Lead Full Stack Developer

Splunk Admin

Third Line IT Support Engineer / Technical Consultant

Head of Legal – Service Development & Management

IT SUPPORT ASSISTANT

Legal Counsel

Sales and Senior Sales Executives

Head Chef

Software Engineer

Senior Solutions & Services Specialist – Security SW

Software Engineering Manager

Graduate Broadcast Engineer - Support

Head of Cloud (Azure)

Network Cable Installer Apprenticeship - Heathrow Shared Apprenticeship Scheme

Senior IT Technician

Senior Buyer - IT Hardware and Technology

I want to receive the latest job alerts for head server in marlow, bkm

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