Customer care manager Work, Jobs in Marylebone, Gtl (with Salaries)

Health Club Duty Manager - 24 Hour Contract
Educated Body —London
- £14.80 an hour
- Part-time
- Hospitality
- Management
- First Aid Certification
- Employee assistance programme
Quick apply
1d
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
Reception Manager
Portico Corporate Reception Management —London
- £47,500 a year
- Full-time
- Hospitality
- Accounting
- Front desk
- Annual leave
- Life insurance
Quick apply
Customer Experience Lead
British Airways —London
- £47,000 - £51,000 a year
- Full-time
- Hospitality
- Bachelor's degree
- Continuous improvement
- Employee discount
8d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Customer Service Team Lead
Freetrade —London
- £48,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Financial services
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
Senior Customer Operations Manager
tiney —London
- Hybrid work
- Annual leave
- Work from home
Operations Manager – Retail Healthcare
Elior UK —Wembley
- £57,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Senior Deputy Store Manager
Schuh —London
- Full-time
- Management
- Customer service
- Relocation assistance
- Employee assistance programme
Head of Customer Excellence (FTC)
Benifex —London
- £77,500 - £95,000 a year
- Hybrid work
- Analysis skills
- Employee assistance programme
- Employee discount
2d
Administration Team Leader
University College London Hospitals NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Customer service
- Administrative experience
- Leadership
5d
Membership Manager
Maison Estelle —West London
- £55,000 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
- Work from home
- Employee discount
Quick apply
Customer Resolution (Complaints) Manager
West Kent Housing Association —Sevenoaks
- £54,000 a year
- Hybrid work
11d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
Deputy General Manager
Restaurant Associates —London
- £50,000 a year
- Monday to Friday
- Hospitality
- Organisational skills
- IT
- Employee discount
Team Leader Tenancy Support Service
Pinnacle Group —London
- £45,000 a year
- Annual leave
- Employee assistance programme
Quick apply
Front Desk Manager – Corporate Guest Services
Rapport —London
- £45,000 a year
- Full-time
- Organisational skills
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Client Services Manager
PH CONSULTATION UK LTD —Canary Wharf
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
Assistant Manager
Screwfix —Camden
- Up to £33,000 a year
- Full-time
- Annual leave
- Employee discount

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customer care manager jobs near marylebone, gtl

Health Club Duty Manager - 24 Hour Contract

Educated Body -
London

Quick apply

Job details

Permanent | Part-time
£14.80 an hour
1 day ago

Benefits

Employee assistance programme

Qualifications

Hospitality
Management
Personal training
First Aid Certification
Guest services

Full job description

Health Club Duty Manager - 24 Hour Contract

As a Duty Manager at our client’s exclusive residential development at White City Living, you will support the daily operations of the residents’ Health Club and Spa, comprising an exclusive resident gym, swimming pool, vitality pool, studio, and premium wellness facilities areas.

We are looking for a motivated team member who is keen to develop their operational experience by supporting the day-to-day running of a Health Club facility, with a particular focus on delivering fitness classes and creating meaningful resident engagement.

Due to the team’s shift patterns, applicants must have full flexibility throughout the working week, with no restrictions on their availability. Weekend work is required as part of this role.

You will be responsible for helping to maintain the highest standards of safety, service excellence, and resident engagement. Reporting directly to the Club Manager, you will support the smooth running of the gym, pool, spa, and wider wellness facilities, while coordinating day-to-day operations, resident experiences, and stock control. Your passion for leisure, strong leadership, and community-focused mindset will help create a vibrant social hub where residents feel welcomed, safe, and connected.

As an ambassador of our core values — Excellence, Accountability, Integrity, and Teamwork — you will support the delivery of a calendar of resident events, create personalised experiences, and uphold the luxury standards that define our brand.

This role offers a rare opportunity to help shape and mobilise a distinctive residential wellness space, where exceptional leisure facilities, genuine community spirit, and outstanding service come together.

Operations

Oversee all day-to-day Health Club operations, including opening/closing procedures and facility walk-throughs.

· Manage safety protocols across the gym and pool areas, including supervising and supporting the rota, enforcing facility rules, and overseeing water-quality testing.

Handle stock control: perform regular stock takes and receive deliveries

· Manage transactions through PDQ readers.

Coordinate bookings and logistics for the treatment rooms as well as bookings for classes and wellness events.

· Maintain the appearance and readiness of all public areas.

Customer Experience & Community Building

Support the delivery of a calendar of social and wellness events (e.g., sunset yoga, sound healing, boxing masterclasses) to foster community spirit.
Oversee enquiries and bookings for both daily use and special events, ensuring flawless execution.

· Provide onboarding induction tours and reorientation support for new and returning residents.

Gather resident feedback to continuously enhance the Health Club experience.

Health & Safety

· Conduct and document opening and closing safety checks, pool and spa water tests, and facility inspections in line with the required schedule. Full training will be provided.

· Ensure compliance with all relevant health and safety regulations, including NPLQ and Pool Plant Operator standards where applicable.

Act as Emergency Responder/First Aider when required, responding swiftly to incidents.

· Report accidents, near misses, and defects to the Club Manager and Estate Management Team and follow through on corrective actions.

Benefits

Career-development pathways with clear progression opportunities.
Access to ongoing training workshops, industry seminars, and wellness events.
Employee assistance programme and regular team-engagement initiatives.
Social events, charity involvement, and community volunteering opportunities.
Access to BUPA+ after 2 years service.

Skills and Experience

Must Have

Fitness Instructor Level 2 Qualification

Desirable

Personal Trainer Level 3
Experience in luxury health clubs, hospitality or high-end residential amenities.
SPERA (Swimming Pool Emergency Responder Award)/ NPLQ (National Pool Lifeguard Qualification) or equivalent.
PPO Level 3 (Pool Plant Operator)
Event planning and coordination experience.

A bit about us

Educated Body is a health and fitness company operating within the niche sector of luxury residential developments. We work on some of the highest-profile property projects in the UK.

Our role is to operate luxury health clubs and spas, delivering exceptional customer service alongside group exercise sessions, personal training, treatments, and broader wellbeing services.

We do more than manage sites — we also consult on their development and design, and supply specialist equipment.

Some of the brands we have worked with recently include Canary Wharf Group, BBC Television Centre (Stanhope Plc), Fulham Football Club, and Soho House.

Pay: £14.80 per hour

Application question(s):

Opening shifts start at 5:45am and closing potentially until 23:00, are these times permissable?

Licence/Certification:

Fitness Instructor Level 2 Qualification (required)

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in marylebone, gtl

Health Club Duty Manager - 24 Hour Contract

Head of Customer Operations

Reception Manager

Customer Experience Lead

Senior Customer Success Manager - UK

Customer Service Team Lead

Head of Customer Experience

Senior Customer Operations Manager

Operations Manager – Retail Healthcare

Senior Deputy Store Manager

Head of Customer Excellence (FTC)

Administration Team Leader

Membership Manager

Customer Resolution (Complaints) Manager

Customer Support Team Lead

Deputy General Manager

Team Leader Tenancy Support Service

Front Desk Manager – Corporate Guest Services

Client Services Manager

Assistant Manager

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