Recovery operations manager Work, Jobs in Masham, Nyk (with Salaries)

Recovery Operations Manager
Acumen Logistics —Harrogate
- £40,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Storage and Disassembly Manager
Willis Aviation —Darlington
- Full-time
- Management
- Project management
- Leadership
Quick apply
Production Lead
MHP BV —Ripon
- From £38,000 a year
- Weekend availability
- In-person
- Leadership
- Communication skills
Quick apply
8d
Mechanic / Mobile Plant Fitter
Aquarius Rail —Ripon
- £37,000 - £45,000 a year
- Full-time
- Maintenance
- IT
- Power tools
- Free parking
Quick apply
14d
IT Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Management
- IT
- Employee assistance programme
Quick apply
8d
Driver/Valeter
Gemini Accident Repair Centres —Darlington
- From £12.71 an hour
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Employee discount
Quick apply
Maintenance Operative
Bupa —Harrogate
- £17.30 an hour
- Full-time
- Customer service
- Computer literacy
- Maintenance
- Employee discount
- Gym membership
Quick apply
Social Worker - Intermediate Care Team
North Yorkshire Council —Harrogate
- £38,220 - £42,839 a year
- Full-time
- Remote
- Care plans
7d
WT-AWRP Mechanical Maintenance Team - Mechanical Technician
Thalia Waste Management —Knaresborough
- Full-time
- Maintenance
- Welding
- Communication skills
Quick apply
Sr Platform Engineer-UK
Certinia UK Limited —Harrogate
- Remote
- Azure
- Java
- AWS
Quick apply

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Recovery Operations Manager

Acumen Logistics
Harrogate

Quick apply

Job details

Full-time
£40,000 - £48,000 a year

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Logistics
Driving
Customer relationship management
Commercial driving
Communication skills

Full job description

Acumen Automotive Logistics Ltd

Recovery Operations Manager

Harrogate, North Yorkshire | Full-time, Permanent

£40,000 – £48,000 per annum

Harrogate | Full-time | Permanent

About us

Acumen Automotive Logistics is one of the UK's leading vehicle transport and compound management businesses, operating nationally across multiple sites. We work with some of the most recognised names in the automotive industry, providing finished vehicle logistics, compound management, and technical services to OEM and fleet clients.

As we continue to grow, we are looking for an experienced Recovery Operations Manager to take full ownership of our nationwide vehicle recovery function — managing a national supplier panel and serving as the primary operational contact for a large, multi-site client account.

The role

This is a hands-on management position that sits at the intersection of supplier management, client services, and real-time logistics operations. You will be responsible for ensuring vehicle recoveries are allocated promptly, collected on time, and processed without incident — while continuously developing the supplier network and client relationship that underpin the whole operation.

Key responsibilities

Build, develop, and manage a vetted national panel of vehicle recovery sub-contractors, negotiating rates, SLAs, and geographic coverage commitments
Manage the end-to-end recovery process — allocation, dispatch, tracking, and confirmation of collection — across a large, multi-site client account
Monitor and report on on-time collection (OTC) performance; identify failure patterns and drive corrective action with supplier and operational teams
Act as the primary day-to-day operational contact for the key client account, managing queries, escalations, and performance review meetings
Produce regular MI reports covering recovery volumes, OTC rates, cost-per-recovery, and supplier scorecards
Ensure all recovery activity is accurately captured in the operations system, maintaining full audit trails for billing and client reporting
Identify capacity gaps or underperforming regions within the supplier panel and lead recruitment of new recovery operators
Ensure all supplier partners hold appropriate insurance, accreditations, and compliance documentation
Collaborate with the wider operations team on planning, peak period management, and process improvement initiatives

What we're looking for

Demonstrable experience in a vehicle recovery, roadside assistance, or finished vehicle logistics environment
Confident in supplier and subcontractor management — negotiating terms, managing performance, and holding partners to account
Strong client relationship skills with experience managing a significant account at operational level
Data-literate and comfortable producing KPI reporting and performance dashboards
Calm under pressure with effective problem-solving skills in a fast-paced, time-sensitive environment
Excellent communication skills — written, verbal, and confident in client-facing meetings
Proficient in transport or fleet management systems; good working knowledge of Excel or equivalent
Full UK driving licence

Package and benefits

Salary: £40,000 – £48,000 per annum, dependent on experience
20 days annual leave plus bank holidays
Company pension (auto-enrolment)
Opportunity to grow within an expanding national business

Pay: £40,000.00-£48,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

finished vehicle recovery logistics: 1 year (required)
Fleet management: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

recovery operations manager jobs in masham, nyk

Recovery Operations Manager

Storage and Disassembly Manager

Production Lead

Mechanic / Mobile Plant Fitter

IT Manager

Driver/Valeter

Maintenance Operative

Social Worker - Intermediate Care Team

WT-AWRP Mechanical Maintenance Team - Mechanical Technician

Sr Platform Engineer-UK

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