Customer service supervisor Work, Jobs in Medway, Ken (with Salaries)

Customer Service Supervisor
Perfect Reception —Gravesend
- From £12.87 an hour
- Part-time
- English
- Supervising experience
- Mentoring
Quick apply
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Supervisor
Wanstead Domestic Appliances —London
- £25,420 - £33,500 a year
- Full-time
- Supervising experience
- Organisational skills
- Computer skills
Quick apply
Contact Centre Shift Manager (Full time)
Pinnacle Group —Chelmsford
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Assistant Store Manager
Tapi —Maidstone
- Full-time
- Sales
- Continuous improvement
- Training & development
- Employee assistance programme
- Employee discount
Supervisor
The White Company —Grays
- Mentoring
- Training & development
- Leadership
- Employee discount
Assistant Store Manager
Matalan —Maidstone
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Supervisor
MKP LONDON LTD —Forest Gate
- £25,420 - £45,000 a year
- Full-time
- Spanish
- Data analysis skills
- English
Quick apply
9d
Shift Supervisor
Cobra Coffee —Maidstone
- Weekend availability
- Hospitality
- Customer service
- Training & development
- Employee discount
- Life insurance
Hospitality Supervisor
Retirement Villages Group —West Malling
- Weekend availability
- Continuous improvement
- Cleaning
- Training & development
Quick apply
Supervisor - New Store Opening - Sevenoaks
The White Company —Sevenoaks
- Mentoring
- Training & development
- Leadership
- Employee discount
Visual Supervisor - New Store Opening - Sevenoaks
The White Company —Sevenoaks
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Employee discount
Assistant Store Manager - Fireaway Pizza
Fireaway —Southend-on-Sea
- Full-time
- Inventory control
- Sales
- Restaurant management
Quick apply
1d
Sales Supervisor, Ashford Outlet -Ashford Men's Store
Michael Kors —Ashford
- £26,000 - £41,500 a year
- Full-time
- Customer service
- English
- Organisational skills
Front Office Supervisor
Five Pizza Hospitality Services UK Ltd. —London
- £2,500 - £3,200 a month
- Weekend availability
- Hotel
- Supervising experience
- Conflict management
- Free parking
- Health & wellbeing programme
Quick apply
4d
Sales - Supervisor
New Look —Grays
- Part-time
- Customer service
- Training & development
- Communication skills
Supervisor - London (Bluewater)
Hugo Boss —Bluewater
- Full-time
- Customer service
- Training & development
- Retail management
Supervisor - 20 Hours
Bestway Group —Oxted
- Part-time
- Customer service
- Training & development
- Communication skills
Quick apply
Assistant Charity Shop Manager - Eastwood Shop (2 days per week)
Essex & Herts Air Ambulance —Leigh-on-Sea
- £12.91 an hour
- Part-time
- Retail management
Customer Service Leader
Lutron Electronics Co., Inc —London
- Full-time
- CRM software
- Spanish
- English

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Customer Service Supervisor

Perfect Reception -
Gravesend

Quick apply

Job details

Permanent | Part-time | Full-time
From £12.87 an hour

Benefits

Casual dress
Company pension

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Mentoring junior staff
English
Supervising experience
Staff training
Mentoring
Customer interaction
Training & development
Communication skills

Full job description

We are looking for an experienced Senior Customer Service Representative to join our fast growing business. This role is ideal for someone who enjoys leading by example, delivering outstanding customer service and supporting colleagues in a fast paced environment.

As a senior member of the team , you will handle complex client enquiries, support and coach colleagues, monitor service quality and help ensure we consistently exceed our clients expectations.

Key Responsibilities

Handle inbound calls, emails, live chats and client enquiries professionally
Deliver exceptional service while representing multiple client businesses
Support and mentor customer service representatives
Assist with training for team members
Monitor call quality and provide constructive feedback
Implement client updates in a timely manner

About you

You'll be someone who remains calm under pressure, communicates confidently and enjoys helping both clients and colleagues succeed.

Full training will be given however you will need the following skills:

Minimum 2 years experience in customer service, ideally telephone answering
Proven experience of handling complex enquiries
Excellent verbal and written communication skills
Strong organisation and multitasking abilities
High level of accuracy and attention to detail
Positive attitude with a proactive approach

Preferred experience in the following:

Previous experience in managing multi-client calls and / or live chats
Experience in supervising or mentoring colleagues
Social media and LinkedIn experience even if personal

The Senior Customer Service Rep role would begin after full training and an initial 3 months probationary period as a customer service representative.

Further information regarding the company can be found at www.perfectreception.co.uk

Pay: From £12.87 per hour

Benefits:

Casual dress
Company pension

Ability to commute/relocate:

Gravesend DA12 2AX: reliably commute or plan to relocate before starting work (required)

Experience:

Call handling: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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customer service supervisor jobs in medway, ken