Debt relief & collection occupations Work, Jobs in Meir, Sts (with Salaries)

Field Collections Agent
Orbit Credit Services —Stoke-on-Trent
- £28,665 - £35,765 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Employee discount
Quick apply
Contact Centre Collections Advisor
Advantis —Stoke-on-Trent
- £27,000 a year
- Full-time
- Mentoring
- Business
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5h
CEDA Telephone Consumer Energy Debt Caseworker (x3 posts)
Citizens Advice —Cannock Chase
- £24,455 - £26,500 a year
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
23h
Income Officer
Staffs Housing —Stoke-on-Trent
- £31,297.75 a year
- Full-time
- IT
- Communication skills
11d
Collections Manager
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Team management
Quick apply
Credit Controller
Reconomy —Telford
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
- Employee discount
1d
Financial Support Consultant
OSB Group —Wolverhampton
- £26,500 - £30,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Negotiation
- Annual leave
Vulnerable Customer Consultant
OSB Group —Wolverhampton
- £27,500 - £31,500 a year
- Full-time
- Communication skills
- Annual leave

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Contact Centre Collections Advisor
Advantis —Stoke-on-Trent
Handle both inbound and outbound calls, expertly navigating conversations to collect overdue payments. Regular employee awards, incentives and social events to…
£27,000 a year
Quick apply
5h
Customer Service Advisor (Credit, Collections and Accounts Investigation)
NEXT —Leicester
By working closely with customers to understand their individual circumstances, you’ll deliver clear, practical guidance on credit and account queries.
£13.29 an hour
5d

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Field Collections Agent

Orbit Credit Services -
Stoke-on-Trent

Quick apply

Job details

Full-time
£28,665 - £35,765 a year

Benefits

Discounted gym membership
Company events
Employee assistance programme
Employee discount
Flexible schedule
Referral programme

Qualifications

Driving Licence
Driving
IT

Full job description

Stoke-on-trent, United Kingdom

Field Collections Agent

** Start date 7th September 2026**

Location: Within a 90-minute travel radius of your home (applicants must reside within Stoke-on-Trent)

Salary: From £28,665 + £4,200 per annum car allowance + uncapped monthly bonus as a guide our current Field team earn monthly bonuses from £200-£400 Earnings Potential: Up to £35,765 per year (inclusive of car allowance) Hours: Flexible, 40 hours per week (including peak shifts) No Warrant Work Involved

Do you:

Hold a full UK driving licence and have access to a vehicle?
Prefer working independently, outdoors, and engaging with people face-to-face?
Value flexibility and autonomy in your schedule?

If that sounds like you — Orbit Credit Services has an excellent opportunity waiting.

About the Role

As a Field Collections Agent, you'll be the friendly face of Orbit, meeting customers at their homes to help them find a way forward with their finances. You’ll offer empathy, guidance, and practical solutions that make a real difference.

Your key responsibilities:

Visit customers to resolve outstanding arrears and discuss payment options
Handle accounts for both regulated and non-regulated clients. This will include reconnection visits
Accept payments, set up repayment plans, and re-engage customers with client services
Educate customers about the potential consequences of non-payment
Use an Orbit-supplied iPad to update account outcomes in real time

Working Hours

We offer a 40-hour workweek with a supportive approach to work-life balance. Your visits will be scheduled across the following operating window:

Monday–Friday visiting times are between 8am-8pm
With a number of shift pattern options available you can choose between a 4 day or 5 day working week.

Benefits

31 days holiday (incl. bank holidays + December shutdown)
Fuel card for business use
Referral Bonus Scheme
Uncapped monthly bonuses (£200–£400 typical)
Comprehensive 5-week induction programme
Ongoing training and professional development
Access to Medicash and Employee Assistance Programme

Requirements

Clear criminal record
No CCJs, IVAs, or bankruptcies in the last 6 years
Full driving licence (max 6 points), own car, and will require business insurance
Tech-savvy and comfortable working independently

**At Orbit we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check.

Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.

Helping each and every customer to financial recovery

At Orbit, we've helped create tailor-made plans for thousands of people, taking their individual situation into account. We work with some of the UK's biggest utility companies. If you're finding it hard to keep up with your bills, Orbit can help. We pride ourselves in trying to understand what's going on in your world so we can find you the best solution.

Our Total Rewards Package for All Round Wellbeing

We understand the importance of the balance between work and life, between fun and professionalism, and between being a corporation and being a community. That’s why we provide compensation structures and benefit plans tailored to each of our global hubs, and then enhance them with a wide range of programs that support your personal and professional growth. It’s our way of showing you that we recognize your value, understand what’s important to you, and want to reward your contributions.

Holistic Wellness

Colleague Wellness - We're focused on your wellbeing and that means supporting you across all elements of it. This comes from our company sponsored team building events, on site events to form bonds with colleagues, Mental Health First Aid support, Webinars, Employee Assistance Program and more!
Healthcare

Healthcare - Take advantage of our healthcare options to help you stay well... Gym discounts, Eye Tests and discount offers on glasses, our Employee Assistance Programme and more.
Perks

Perks - Our Colleague Discount Programme includes Transport, Retail discounts and much more.
Career Path & Development

Career Progression comes from the fact we invest in our people's skills and ability. We support your individual development, offering regular training to ensure you have the best tools and knowledge for the job. We want to help you be ready for your next career move with us.
Awards & Recognition

Awards & Recognition - We will always recognise our people's contribution to what we achieve every day. That might be an informal on the spot reward or thank you or part of the formal awards and recognition we run throughout the year such as star of the month and our global President's Club.
Pay & Bonuses

Pay & Bonuses - Earn a competitive salary, with the opportunity to participate in fun team building incentives!

Our Values In Action

At Cabot, we care about making a meaningful impact on our people, our customers, and our communities. We believe diversity in all its forms brings different thinking styles and perspectives. That builds our creativity and ability to find a better way. It also enables us to understand the different communities that make up our society. The more we understand, the easier it is to deliver the right outcomes for our customers.

Inclusive Workplace

We are striving to be an inclusive and progressive organisation where everyone feels comfortable and enabled to be themselves at work. We value the diversity of thought that different backgrounds and cultures can bring as it makes us stronger. The more we understand each other, the easier it is to deliver the right outcomes for our consumers and to support each other. Prioritising inclusion and belonging improves collaboration and enhances people’s wellbeing; both of which are essential parts of supporting our colleagues, and in turn our business, to succeed.

Giving Back To Our Community

We give back by volunteering, and charity work, trying to make a positive impact on the communities, where we live and work and we are proud to do so.

Quick apply

Refine Your Search

debt relief & collection occupations jobs in meir, sts

Field Collections Agent

Contact Centre Collections Advisor

CEDA Telephone Consumer Energy Debt Caseworker (x3 posts)

Income Officer

Collections Manager

Credit Controller

Financial Support Consultant

Vulnerable Customer Consultant

More jobs to discover

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Helping each and every customer to financial recovery

Our Total Rewards Package for All Round Wellbeing

Holistic Wellness

Healthcare

Perks

Career Path & Development

Awards & Recognition

Pay & Bonuses

Our Values In Action

Inclusive Workplace

Giving Back To Our Community

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