Customer service account representative Work, Jobs in Meopham, Ken (with Salaries)

Customer Service Representative
Moove Lubricants —Gravesend
- Full-time
- Spanish
- English
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Customer Account Representative
Cleveland Cable Co Ltd —Belvedere
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Employee discount
Quick apply
5d
Internal Sales Representative
Sign Trade Supplies —Borough of Swale
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Business development
- In-person
- Free parking
- Sick pay
Quick apply
13d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- CRM software
- Spanish
- English
Quick apply
IT Service Desk Analyst
Elexon —London
- £40,000 a year
- Hybrid work
- Azure
- Continuous improvement
- Communication skills
14d
Customer Service Representative - 6 month FTC
Deckers Brands —London
- Full-time
- Continuous improvement
- Employee discount
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Grays
- £3,800 a month
- Full-time
- Sales
Quick apply
Training Coordinator (customer and admin support)
Ruth Miskin Training —London
- £28,000 - £28,860 a year
- Full-time
- Hybrid work
- Databases
- Administrative experience
- Typing
Quick apply
9d
End Point Assessor - Apprenticeship - Supply Chain Warehouse Operative
Pearson —London
- Weekend availability
- Customer service
- Continuous improvement
- Conflict management
Billing Assistant
Howard Kennedy —London
- Organisational skills
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Customer Operations Associate, Transfers
Freetrade —London
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- AI
8h
National Account Manager - Franchise
Indeed —London
- £53,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Travel
- Profit sharing
- Annual leave
Quick apply
7d
Business Development Representitive (HF1332953)
Flourish —London
- £30,000 - £35,000 a year
- Full-time
- Communication skills
Quick apply
Account Development Representative (ADR)
LILT —London
- £65,000 - £73,500 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
Customer Development Representative
WP Engine —London
- Full-time
- Employee assistance programme
- Life insurance
Associate - Customer Care - Voice 5A
Genpact (UK) Limited —London
- CRM software
- Marketing
- Computer literacy
Quick apply
15h
Area Sales Representative
Travis Perkins —Tonbridge
- Full-time
- Customer service
- Employee discount
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Grays
- £3,800 a month
- Full-time
Quick apply
Client Onboarding Executive
Allica Bank —London
- Full-time
- Hybrid work
- Business development
- Financial services
- Communication skills
Customer Operations Specialist
SIX Group AG —London
- Call to connect
- Contracts
- Financial services
- Communication skills
13d

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customer service account representative jobs near meopham, ken

Customer Service Representative

Moove Lubricants -
Gravesend

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Company pension
Employee assistance programme

Qualifications

French
Spanish
Customer service call handling
Inbound customer enquiry call handling
Client engagement
English
Microsoft Office Suite
Complaint handling
Continuous improvement
Relationship management
Portuguese
Customer interaction
Outbound calling
Communication skills
Supply chain customer service

Full job description

Annual salary: Competitive

Customer Service Representative

Gravesend

We have an exciting opportunity for you to join our team as our Customer Service Representative, based at our European Head office in Gravesend, Kent. Joining us on a Permanent Basis, (Monday – Friday 8.30 – 5.30pm), you will receive a competitive salary.

Moove is a leading provider of automotive lubricants, oils, and chemicals throughout the UK, Europe, and Asia. We are part of Cosan a Global provider of Energy and Logistics. At our European Head office, we have 200 employees and over 26 different languages spoken. This is a high energy, fast evolving environment. If you love innovation and embrace change, we are the company for you.

As our Customer Service Representative, you will be building strong relationships with customers on the telephone, overseeing all orders, liaising with key colleagues to ensure everything is in place to guarantee deliveries within lead time. You will handle all customer enquiries.

Responsibilities as our Customer Service Representative are to:

Manage and oversee customer deliveries
Be the first point of contact for all customer requests, respond to customers within agreed time scales.
Proactive communication to keep customers informed
Build strong relationship with customer to understand their needs, weekly courtesy calls with key customers and internal account managers to ensure their needs are being met and where possible exceeded.
Takes ownership of challenges and following through to ensure deliver as promised to the customer, collaborating with colleagues being the voice of the customers.
Investigate complaints, monitor and challenge for preventative measures.
Challenge processes to ensure we constantly improve
Process Customer Orders and checking colleagues order entry.
Process and resolving Customer Complaints in a timely manner
Understanding, communicating and processing promotional deals.
Contact customers who regularly order and haven’t ordered in their usual timeframe, or ordering outside their usual buying pattern
Proactively contact customers to ensure they are aware of any offers that are running, or any products in our portfolio they are not currently purchasing.

Essential Skills required of our Customer Service Representative:

2-3 years previous experience in a demanding customer service environment
IT proficient in MS package, intermediate to advanced in Excel
Ability to work in a fast-changing, dynamic environment
Fluent in English both written and spoken
Excellent communication skills – a relationship builder
Active listening skills
Ability to deliver difficult messages positively
Ability to give and receive feedback positively
Process driven and able to adopt and utilise to best advantage
Proactive attitude

Desirable Skills

Additional language spoken, in particular French, Spanish and/or Portuguese
Experience of working with SAP and Salesforce
Experience of complaint handling through to resolution
International business understanding and/or experience

In return for joining us as our Customer Service Representative you will receive:

Competitive Salary
25 days holiday plus bank holidays annually (pro-rata)
Contributory pension scheme (company match up to 7%)
Life Assurance 4x basic salary

Medicash EAP ad Perks

Free Parking

Interested in becoming a Moover? Join us as our Customer Service Representative and be part of a global organisation who truly value their employees, encourage development and progression. If yes, apply today, we’d love to hear from you!

Please note we endeavour to reply to everyone, but it is not always possible. If you have not heard from us within two weeks of your application, please assume in this instance we have not been able to progress.

Quick apply

Refine Your Search

customer service account representative jobs in meopham, ken

Customer Service Representative

Customer Account Representative

Internal Sales Representative

Customer Support Coordinator

IT Service Desk Analyst

Customer Service Representative - 6 month FTC

JUNIOR SALES ADVISOR

Training Coordinator (customer and admin support)

End Point Assessor - Apprenticeship - Supply Chain Warehouse Operative

Billing Assistant

Customer Operations Associate, Transfers

National Account Manager - Franchise

Business Development Representitive (HF1332953)

Account Development Representative (ADR)

Customer Development Representative

Associate - Customer Care - Voice 5A

Area Sales Representative

JUNIOR SALES CONSULTANT

Client Onboarding Executive

Customer Operations Specialist

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