It service desk Work, Jobs in Merseyside (with Salaries)

Service Desk Analyst
Peel Ports —Liverpool
- Organisational skills
- SharePoint
- IT
- Employee assistance programme
12d
IT Service Desk Analyst
BDO —Liverpool
- Full-time
- Azure
- Customer service
- Windows
2d
Service Support Team Analyst
CGI —Liverpool
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Service Desk Analyst
Weightmans —Liverpool
- Up to £26,230 a year
- Full-time
- Customer service
- Windows
- IT
IT Support Technician
The Granite Group —Liverpool
- Up to £31,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Service Desk Engineer
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
14d
Service Desk Analyst - 12mth FTC
B&M Retail —Liverpool
- Full-time
- Software troubleshooting
- IT
- Communication skills
- Free parking
- Employee discount
Service Desk Analyst; EO; Permanent; Liverpool/Newport
Charity Commission —Bootle
- £28,867 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
8d
IT Service Desk Analyst
Speed Medical —Chorley
- Up to £27,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Work from home
Quick apply
MIS Support and Training Analyst
Agilisys —Sefton
- Remote
- Management
- Microsoft Office
- Annual leave
Quick apply
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Microsoft Office
- Continuous improvement
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
IT Service Desk Analyst
Network Plus —Salford
- £26,000 - £28,000 a year
- Customer service
- Communication skills
Quick apply
5d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- Customer service
Quick apply
3d
ICT Operations Junior Service Desk Analyst
Countess of Chester Hospital NHS Foundation Trust —Chester
- £25,272 a year
- Full-time
- Communication skills
4d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount

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Service Desk Analyst

Peel Ports -
Liverpool

Apply Now

Job details

12 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

Microsoft Exchange
ITIL
IT support
Organisational skills
SharePoint
IT
Communication skills
Active Directory

Full job description

Apply now

Date: 13 Jul 2026

Location: Liverpool, GB, L21 1LA

Company: Peel Ports

Service Desk Analyst

Are you passionate about technology and delivering outstanding customer service? Do you enjoy solving problems, supporting colleagues and continuously developing your technical skills? We are seeking a Service Desk Analyst to join our Group IT team to play a key role in providing a first line support across our Group

Your role

This is an exciting opportunity if you have some first line support experience and are looking to build your technical expertise, broaden your experience and develop a long term IT career in a dynamic operational environment.

As the first point of contact for IT support, you will help colleagues with a wide range of technologies across a broad range of business functions, by managing incidents, troubleshooting technical issues, service requests and escalations while ensuring a professional, responsive and customer focused service.

What you’ll bring

You will have:

Experience providing first line IT support within a service desk or IT support environment;
Experience managing incidents and service requests in line with ITIL principles;
Knowledge or practical experience of technologies, such as Active Directory and domain management, Microsoft Exchange 365, Microsoft Teams, SharePoint or OneDrive;
Strong problem solving and organisational skills;
Excellent communication skills with the ability to explain technical information clearly;
A professional, customer focused approach;
The ability to prioritise workload effectively and escalate issues when appropriate.

Who we are?

Already one of the UK’s leading port and logistics companies, we are planning substantial capital investment over the next 5 years to achieve our vision of becoming the UK’s leading port operator. We have ambitious plans to grow and transform the supply chain to benefit our customers. Our investments are decarbonizing our operations, which in turn is helping us work towards our goal of having Net Zero Port Operations by 2040. Much of our success depends on our unrivalled facilities and technology. But in our sector, it comes down to having the right talent to enable our organisation to grow.

What we can offer you

In addition to a competitive salary, we have a strong track record of developing our people to expand their skills and experience and develop their careers. Valuing and rewarding our workforce is important to us which is why we offer a fantastic range of flexible benefits to choose from, such as:

27 days holiday per annum (plus bank holidays)
Matched Contribution Pension Scheme up to 10%
Peel Ports Flexible Benefits including salary sacrifice car scheme, healthcare cash plans, Cycle2Work Scheme, critical illness insurance, gyms, retail vouchers
Commitment to learning and personal development
We promote good physical and mental health and can provide additional support to colleagues via our employee assistance programme when required

If you believe you have the skills and experience we are seeking and you want to join a thriving and ambitious place to work, we’d really like to hear from you!

Apply now

Apply Now

Refine Your Search

it service desk jobs in merseyside

Service Desk Analyst

IT Service Desk Analyst

Service Support Team Analyst

IT Support Analyst (On Site)

Service Desk Analyst

IT Support Technician

1st line Service Desk Agent

First Line Technical Support

Service Desk Engineer

Service Desk Analyst - 12mth FTC

Service Desk Analyst; EO; Permanent; Liverpool/Newport

IT Service Desk Analyst

MIS Support and Training Analyst

Customer Service Representative

Deskside Support Engineer (Liverpool)

1st Line IT Service Desk Engineer

IT Service Desk Analyst

Junior IT Service Desk Representative (Apprentice)

ICT Operations Junior Service Desk Analyst

IT Support Engineer (1st Line)

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