Hardware engineer Work, Jobs in Methil (with Salaries)

Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Work from home
Quick apply
Test Development Engineer
Raytheon —Glenrothes
- Weekend availability
- Engineering
- Bachelor's degree
- In-person
- Sick pay
Desktop Engineer - On-site Edinburgh
GBA5 EntServ UK Limited —Edinburgh
- Full-time
- In-person
- Communication skills
2d
IT Field Engineer - Scotland
T-Tech —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
Desktop Engineer - On-site Edinburgh
DXC Technology —Edinburgh
- In-person
- Communication skills
2d
Graduate Mechanical Analysis Engineer
NCR Atleos —Dundee
- Engineering
- Data analysis skills
- Bachelor's degree
Quick apply
Electronic Engineer
NCR Atleos —Dundee
- Bachelor's degree
- Mentoring
- Employee assistance programme
Quick apply
Digital Engineers - All Levels
Leonardo UK Ltd —Edinburgh
- £37,400 - £71,400 a year
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Flexible schedule
- Referral programme
Embedded Software Engineer
Zenovo —Edinburgh
- Up to £55,000 a year
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Linux
Quick apply
13d
IT Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
Customer Technical Support Engineer
Motorola Solutions —Edinburgh
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- No travel
- Employee stock purchase plan
- Annual leave
Principal Test Development Engineer
Raytheon —Glenrothes
- Weekend availability
- Mentoring
- In-person
- Sick pay
Optical Systems Engineer
Cnuic Technologies —Currie
- £50,000 - £70,000 a year
- Full-time
- Doctoral degree
- Laboratory experience
- Master's degree
- Life insurance
Quick apply
Processor Technical Specialist
Leonardo UK Ltd —Edinburgh
- £67,000 - £97,000 a year
- Full-time
- Hybrid work
- Engineering
- Communication skills
- Flexible schedule
- Referral programme
Senior R&D Engineer, Software
Keysight Technologies, Inc. —Edinburgh
- Part-time
- Computer Science
- Software troubleshooting
- Engineering
Principal Hardware Engineer
Optos —Dunfermline
- Engineering
- Presentation skills
- Continuous improvement
Configuration Engineer
Leonardo UK Ltd —Edinburgh
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Electronic Engineer - all levels
Leonardo UK Ltd —Edinburgh
- £37,400 - £84,955 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Radar Trials Systems Engineer
Leonardo UK Ltd —Edinburgh
- £38,000 - £75,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- No degree
- Flexible schedule
- Referral programme

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Technical Engineer-2nd Line

Redsquid Communications -
Glenrothes

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Microsoft Office Suite
Microsoft Office
SharePoint
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Microsoft Azure
Active Directory
Remote diagnostics
Intune
Help desk

Full job description

At Redsquid, we believe that the people who are brave enough to challenge the status quo and think they can change the world, are the ones that do… if you’re one of those people, keep reading!

We’re all about making a difference to our customers with the use of technology. We’re an innovative provider of IoT, voice & data, cyber, IT, cloud and technology services – our mission is to make our customers more productive, efficient and leaner, with scalable solutions that position them for success.

We work with passion, innovation and integrity, as a team. These are the cornerstones of our approach and our culture – we’re purpose led, and we recruit exceptional people who share our values.

The role will cover responsibility for a variety of IT issues for users, some of which will be straightforward, with some requiring investigation and problem solving.

On a day-to day basis, you'll be:

Diagnosing and resolving a wide range of IT issues for customers remotely.
Building, installing, configuring & troubleshooting hardware and software solutions.
Acting as the escalation point for our 1st line engineers.
Keeping all backend systems up to date.
Ensuring that customer information and documentation on our systems is accurate.
Providing proactive advice on best practice and approaches for our customers.
Supporting on project delivery work as needed.
Consistently developing your skills and knowledge.
Sharing specialist skills and ways of working across the team.
Achieving response and fix times within our SLAs.
Occasionally visiting customer sites on an ad-hoc basis as required, for installs or onsite work.

What you'll be aiming for:

Consistently positive customer feedback.
First time fix for issues whenever possible.
Response times always within SLAs.
Fix times within SLAs consistently.
Strong customer relationships.

Experience & skills:

At least 2 years in a full 2nd Line technical support engineer position, with 5 years+ experience in a technical support role overall.
In-depth understanding of how to deliver outsourced IT support services to remote users in a variety of businesses.
Experience with M365 platform – essential.
Strong working knowledge of Microsoft Office products – essential.

Other skills, knowledge & experience:

Office 365 – Exchange, SharePoint, Intune – Setup and Deployment
Azure – VM Setup, AVD Settings
Server Management
Active Directory
Hyper-V Replication
ADConnect Services

Who you are:

You are an experienced engineer who is customer-focused, motivated, trustworthy, with strong communication skills (both verbal and written).

You are able to work accurately and quickly, as the pace is fast here, with a high level of technical expertise. You will always respond proactively to customers, always look for solutions to problems, and have the ability to manage multiple tasks at once.

Quick apply

Refine Your Search

hardware engineer jobs in methil

Technical Engineer-2nd Line

IT Support Engineer

Test Development Engineer

Desktop Engineer - On-site Edinburgh

IT Field Engineer - Scotland

Desktop Engineer - On-site Edinburgh

Graduate Mechanical Analysis Engineer

Electronic Engineer

Digital Engineers - All Levels

Embedded Software Engineer

IT Support Engineer I, IT Services

Customer Technical Support Engineer

Principal Test Development Engineer

Optical Systems Engineer

Processor Technical Specialist

Senior R&D Engineer, Software

Principal Hardware Engineer

Configuration Engineer

Electronic Engineer - all levels

Radar Trials Systems Engineer

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