Field service technician Work, Jobs in Midsomer Norton, Som (with Salaries)

Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
9d
Field Service Technician / Engineer - Bristol
nGeneration —Bristol
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Roadside Technician - Green Flag Patrol
Direct Line - Aviva —Frome
- £37,740 - £44,000 a year
- Overtime
- Maintenance
- Driving
- IT
- Store discount
- Employee discount
Quick apply
14d
Field Service Technician
Scent Air UK —Bristol
- Up to £30,000 a year
- Full-time
Quick apply
Operations Manager
VAPOR CLEAN —Weston-Super-Mare West
- £35,000 a year
- Full-time
- Management
- Team management
- In-person
- Free parking
- Employee discount
Quick apply
6d
Acoustic Logging Technician - Wessex Water
Tetra Tech —Yeovil
- Overtime
- Schematics
- Communication skills
Clothing Technician
TVS Supply Chain Solutions —Emersons Green
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- No degree
- Health & wellbeing programme
- Work from home
Quick apply
3d
Fitter warehouse M/W
Equans —Bridgwater
- Maintenance
- HVAC
8d
Mobile Hydraulic Field Service Technician
Pirtek —Bristol
- £30,000 - £40,000 a year
- Weekend availability
- Driving
- Communication skills
- Mechanical knowledge
Classic Vehicle Technician
Haynes Motor Museum —Sparkford
- £30,000 - £40,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Electrical Technician
Baker Hughes —Nailsea
- Full-time
- Assembly
- Computer skills
- Mechanical knowledge
- Life insurance
Electronics Test Technician
Expleo —Bristol
- Hybrid work
- Schematics
- Engineering
- Laboratory experience
Rental Technician
Winncare —Bristol
- Full-time
- Microsoft Office
- IT
- Communication skills
Quick apply
Field Service IT Technician
Apogee Corp —Bristol
- Monday to Friday
- Customer service
- Windows
- Computer networking
- Employee assistance programme
- Employee discount
HVAC & Refrigeration Service Technician
Johnson Controls —Bristol
- Overtime
- Schematics
- HVAC
- Employee assistance programme
- Employee discount
10d
Senior Service Electrical Engineer II Powell UK Service Field Service
Powell —Bristol
- Full-time
- Travel
- Communication skills
Pharmacist
Well Pharmacy —Glastonbury
- Up to £30 an hour
- Management
- Employee discount
Head of Engineering & Operations (Agricultural Machinery Division)
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £72,763.52 - £92,002.06 a year
- Full-time
- Hybrid work
- Management
- Sales
- Supervising experience
- Health & wellbeing programme
- Flexitime
Quick apply
Field Manager
Otis —Bristol
- Full-time
- Organisational skills
- Computer skills
- Leadership
First Line Support and Sales
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- ERP systems
- Windows
- Driving
Quick apply
1d

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field service technician jobs near midsomer norton, som

Customer Systems Support

iFacility -
Shepton Mallet

Quick apply

Job details

Full-time
£25,800 a year
9 days ago

Benefits

Free parking
Health & wellbeing programme
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
IT
Communication skills

Full job description

Job Description

Customer Systems Support (Work 4 on 4 of shift pattern)

iFacility is leading technology Company providing security integrated solutions to Companies throughout the UK. Our customers come from a wide range of business sectors, including retail and leisure, with names such as Greggs, Burger King, the gym group, Thatcher’s. As a business we are experiencing a time of growth and this is where you come in!

Your Role

We are seeking your skills and knowledge to help us build our operations team. Working in the role of Customer Systems Support. You will be the first point of contact for supporting our external customer with their IT issues. What will you need to be interested in? IT, customer service, administration and working as part of a team.

Key Responsibilities:

Handling calls, emails, and support cases for customers and keeping them updated on progress of issues and queries
Managing and maintaining installations and support for a portfolio of customers. Handling technical issues for CCTV recording and monitoring
Working with remote engineers to ensure all areas of CCTV, intruder alarm, and access control are configured to high standards
Provide remote reactive and preventative maintenance of your customers systems
Resolve issues remotely or set up cases for field engineers to attend
Support field engineers on site to lead successful resolutions of faults
Update customer support cases and process through to invoicing
Attend inhouse or external training activities, which may include certification or Health & Safety training as required
Contribute to the development of colleagues, systems, processes, procedures
Good communication skills and ability to collaborate with team members and escalate issues where necessary
Respond to customers needs via the telephone, emails and other systems, experience of diary management
Any other tasks required to fulfil the role of an IT Helpdesk Technician

Essential Skills, Knowledge and Abilities:

IT Literate, use of Microsoft packages
Experience of responding to technical issues
Experience of working in a call centre environment or remotely
Experience with remote support software
Willingness to learn inhouse and customers IT Systems
Desktop PC troubleshooting experience
Proven excellence in customer service
Ability to build trust with new/existing customers
Adhere to Company policies and procedures
Able to follow instructions on Company processes and products
Willing to learn about IT and security products
Ability to use your own initiative and problem solve
Experience of working in a fast-paced environment

Person Specification:

Be able to think on your feet and respond to customer in a timely and accurate manner
Demonstrate flexibility and adaptable to meet customer requirements
Positive, professional and can-do attitude
Honest, reliable, trustworthy, friendly and approachable
Have a passion for providing the highest levels of customer service
Willing to learn and take responsibility for own personal development
Motivated to learn new skills and knowledge.

If you are interested in this role then please send your CV to [email protected]. I look forward to hearing from you.

Job Type: Full-time

Pay: £25,800.00 per year

Benefits:

Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

field service technician jobs in midsomer norton, som

Customer Systems Support

Field Service Technician / Engineer - Bristol

Roadside Technician - Green Flag Patrol

Field Service Technician

Operations Manager

Acoustic Logging Technician - Wessex Water

Clothing Technician

Fitter warehouse M/W

Mobile Hydraulic Field Service Technician

Classic Vehicle Technician

Electrical Technician

Electronics Test Technician

Rental Technician

Field Service IT Technician

HVAC & Refrigeration Service Technician

Senior Service Electrical Engineer II Powell UK Service Field Service

Pharmacist

Head of Engineering & Operations (Agricultural Machinery Division)

Field Manager

First Line Support and Sales

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