Line technician Work, Jobs in Mildenhall, Wil (with Salaries)

ITMS Second Line Technician
Onecom —Swindon
- Monday to Friday
- SharePoint
- In-person
- Communication skills
- Employee discount
Quick apply
TECHNICAL PRODUCER
First Sight Media Ltd —Carterton
- £32,000 - £37,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Up to 50% travel
- Health & wellbeing programme
- Sick pay
Quick apply
7d
Field Service Technician / Engineer - Swindon
nGeneration —Swindon
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Roadside Technician - Green Flag Patrol
Direct Line - Aviva —Swindon
- £37,740 - £44,000 a year
- Overtime
- Maintenance
- Driving
- IT
- Store discount
- Employee discount
Quick apply
AVI/Pack Lead Technician
Thermo Fisher Scientific —Swindon
- Full-time
- English
- Maths
- Continuous improvement
Maintenance Technician
Macfarlane Group —Cricklade
- £35,000 - £45,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Electrical experience
- Free parking
- Annual leave
Maintenance Technician
Cereal Partners Worldwide —Staverton
- £57,900 a year
- 12 hour shift
- Maintenance
- Programmable logic controllers
- IT
11d
VMU Technician
Home Bargains —Salisbury
- £51,417.60 a year
- 12 hour shift
- Maintenance
- Driving
- Automotive diagnostics
- Store discount
- Annual leave
Quick apply
2nd Line IT Support
Sumer —Swindon
- Azure
- Customer service
- Windows
Quick apply
Apprentice Electronics Test Technician
EnSilica —Abingdon
- £25,000 - £26,000 a year
- Full-time
- Time management
- Annual leave
Electronics Technician
Babcock International —Tidworth
- £38,246 a year
- Full-time
- Travel
- Annual leave
5d
Line Support Technician
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £30,000 a year
- Schematics
- Engineering
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
MQ Technician II
TE Connectivity —Swindon
- Quality control
- Travel
- Communication skills
CAD Technician - Salisbury
Construo —Salisbury
- £35,000 - £55,000 a year
- Full-time
- AutoCAD
- CAD
- Driving
- Life insurance
- Referral programme
Test Technician
Arrow Electronics, Inc. —Swindon
- Assembly
- Driving
- Travel
Motor Vehicle Technician – London Street Garage
Martins Group —Andover
- £30,000 - £36,000 a year
- Full-time
- Maintenance
- Driving
- In-person
- Free parking
- Profit sharing
Quick apply
Architectural Technician
Bloor Homes —Newbury
- Full-time
- Hybrid work
- English
- Microsoft Office
- Employee discount
Electrical Technician - Newbury
Forterra Building Products Ltd —Thatcham
- Full-time
- Programmable logic controllers
- Communication skills
- Employee assistance programme
- Referral programme
Building Maintenance Engineer
Home Bargains —Amesbury
- £44,331.54 a year
- 12 hour shift
- Welding
- Mechanical knowledge
- Store discount
- Annual leave
Quick apply
Service Technician
Marshall Motor Group —Andover
- £18.50 - £21.50 an hour
- Overtime
- Annual leave
- Employee discount
Quick apply
8d

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ITMS Second Line Technician

Onecom -
Swindon

Quick apply

Job details

Benefits

Company pension
Discounted gym membership
Company events
Employee discount

Qualifications

TCP
Firewall
DHCP
DNS
SharePoint
Mac OS
TCP/IP
Communication skills
Active Directory

Full job description

Join our Team as a ITMS Second Line Technician!

Location: Swindon

Salary: Competitive

Hours: Monday- Friday- Shift based between 08:00 - 18:00

About the role:

Join our IT Managed Services team as a Second Line Technician! Reporting to our ITMS Service Manager, you’ll be a key member of the IT Managed Services Support Team, delivering both remote and occasional on-site technical support for a wide range of systems and services. You’ll take ownership of more complex tickets, support a wide range of technologies, and deliver confident, customer‑focused technical assistance. You’ll work across Windows, macOS, Microsoft 365, servers, networking, security tools, and cloud services — resolving escalations, improving documentation, and helping ensure customers receive fast, high‑quality support in a busy, fast‑paced environment.

The role operates on a shift-based schedule within the ITMS Service Desk and requires a proactive, solutions-oriented mindset. You will be expected to take full ownership of multiple service requests simultaneously, ensuring timely resolution and high-quality service delivery.

What makes you a great fit:

Solid technical capability — Windows & macOS, Microsoft 365 (Exchange Online, Teams, SharePoint, licensing), Active Directory, DNS, DHCP, group policy basics, networking fundamentals (switches, routers, TCP/IP), firewalls, endpoint security, back up tools.

Strong communication — clear, professional, and customer‑focused

Excellent organisation — able to manage multiple tickets and priorities

Analytical problem‑solving — confident diagnosing issues and researching solutions

Calm under pressure — steady during escalations and high‑urgency situations

Team collaboration — supportive, approachable, and willing to share knowledge

Customer empathy — focused on delivering helpful, timely service

Adaptability — comfortable with change and evolving processes

Ownership — reliable, accountable, and committed to continuous improvement

Key responsibilities:

Manage your workload in the CRM, keeping tickets updated and progressing within SLAs
Log incidents and service requests accurately with clear descriptions and correct severity levels
Deliver technical support to diagnose and resolve customer issues efficiently and professionally
Maintain high standards of customer service in every interaction
Meet performance expectations in line with defined KPIs
Build strong customer relationships as a trusted and knowledgeable point of contact
Work collaboratively with colleagues to deliver seamless, high‑quality service
Take ownership of your development by engaging in training and staying current with new technologies
Travel to customer sites when required, following company travel policies
Create, maintain, and improve internal and customer documentation
Support incoming calls as needed, ensuring timely and professional responses
Carry out additional tasks as requested, demonstrating flexibility and a proactive attitude

Perks for our People:

Holidays: 25 days + bank holidays and buy/sell options
Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
Lifestyle: 9% combined pension contribution and 4x salary life assurance
Rewards: Quarterly and annual employee awards, discounts on tech
Socials: All-expenses-paid company events
Development: In-House Training Academy
Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

Quick apply

Refine Your Search

line technician jobs in mildenhall, wil

ITMS Second Line Technician

TECHNICAL PRODUCER

Field Service Technician / Engineer - Swindon

Roadside Technician - Green Flag Patrol

AVI/Pack Lead Technician

Maintenance Technician

Maintenance Technician

VMU Technician

2nd Line IT Support

Apprentice Electronics Test Technician

Electronics Technician

Line Support Technician

MQ Technician II

CAD Technician - Salisbury

Test Technician

Motor Vehicle Technician – London Street Garage

Architectural Technician

Electrical Technician - Newbury

Building Maintenance Engineer

Service Technician

I want to receive the latest job alerts for line technician in mildenhall, wil

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