Guest experience leader Work, Jobs in Milton, Hld (with Salaries)

Receptionist
Sodexo —Fort Augustus
- £14.08 an hour
- Weekend availability
- Computer literacy
- First Aid Certification
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
13d
Front of House Assistant
Bannatyne —Inverness
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Hotel Sales Manager
Mercure Inverness —Inverness
- £42,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Assistant Restaurant General Manager
KFC —Inverness
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
6d
General Assistant - Catering
Sodexo —Fort Augustus
- £14.73 an hour
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
13d
General Assistant - Cleaning
Sodexo —Fort Augustus
- £14.73 an hour
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
13d
Spa Beauty Manager
Bannatyne —Inverness
- £15.38 an hour
- Weekend availability
- Customer service
- Team management
- IT
- Annual leave
- Employee assistance programme
Assistant Manager - Inverness
KFC Scotland —Inverness
- £32,000 - £35,000 a year
- Full-time
- Restaurant
- Employee discount
7d
Delivery Driver
Pizza Hut —Inverness
- Part-time
- Restaurant
- Communication skills
Quick apply
7d

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Receptionist
Sodexo —Fort Augustus
Answer calls and handle enquiries in a polite, efficient, and timely manner. Through your day-to-day interactions and attention to detail, you will act as a…
£14.08 an hour
Quick apply
13d
Guest Service Assistant - Front of the House Team
Moorings Fort William —Fort William
Fort William PH33 7LY: reliably commute or plan to relocate before starting work (required).
From £12.75 an hour
Quick apply
20h

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guest experience leader jobs near milton, hld

Receptionist

Sodexo -
Fort Augustus

Quick apply

Job details

£14.08 an hour
13 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Computer literacy
First Aid Certification
Organisational skills
Front desk
Communication skills

Full job description

Job Introduction

Receptionist

Fort Augustus, Scotland

Pay: £14.08 per hour (Travel allowance provided)
Hours: 73.5 hours per week – 10.5hrs per day
Rotation: 3 weeks on / 3 weeks off

Please note: This role is subject to a DBS check, which will be arranged by the company.

Set in the beautiful surroundings of Fort Augustus in the Scottish Highlands, this is a unique opportunity to work in a truly stunning and remote location. Situated at the southwestern tip of Loch Ness in the Great Glen, it is a key village known for its canal locks and scenic Highland setting between Inverness and Fort William.

Role Overview
We are seeking a professional and customer-focused Receptionist to provide an exceptional front-of-house service. As the first point of contact for residents and visitors, you will create a warm, welcoming, and efficient experience from arrival through to departure, ensuring the highest standards are consistently delivered in line with operational and client expectations.

At the heart of the role is a genuine focus on resident experience. You will help create a safe, engaging, and supportive environment where residents feel comfortable, valued, and able to rest and recharge. By building positive, professional relationships and taking a friendly, approachable approach, you will play a key role in shaping a welcoming village atmosphere.

You will guide residents throughout their stay, ensuring a smooth arrival experience and providing clear orientation to the village, while promoting facilities, wellbeing initiatives, and social activities that enhance daily life. With a strong awareness of resident needs, you will listen, respond, and escalate concerns where needed, continually looking for opportunities to improve satisfaction.

Working closely with the wider team, you will support resident engagement activities and village events, contributing to a vibrant and inclusive community. Through your day-to-day interactions and attention to detail, you will act as a proud ambassador for Sodexo’s Remote Living proposition, helping to create a true “home-from-home” experience for every resident.

What you’ll do:

Provide a professional and welcoming reception service to all visitors, guests, and staff
Manage check-in/check-out processes, including room allocation and keycard issuing
Register visitors, issue passes, and notify hosts of arrivals
Answer calls and handle enquiries in a polite, efficient, and timely manner
Ensure all guests receive clear information about facilities and services
Maintain high standards of customer service at all times
Prepare daily and weekly occupancy and usage forecasts
Support emergency procedures and act as Emergency Coordinator when required
Complete reports and documentation accurately and on time
Maintain compliance with Health & Safety, hygiene, and company procedures
Report incidents, accidents, near misses, and equipment faults promptly
Work collaboratively with team members to ensure smooth reception operations
Attend meetings and training sessions as required
Support continuous service improvement initiatives
Carry out additional duties as reasonably requested

What you’ll bring:

Previous experience in a reception or customer-facing role is desirable
Strong communication and interpersonal skills, with the ability to engage with people at all levels
Excellent organisational skills with the ability to multitask under pressure
Computer literate with attention to detail and accuracy
Professional, smart, and well-presented at all times
Friendly, polite, and customer-focused approach
Self-motivated with a proactive and positive attitude
Strong team player with the ability to work independently when required
Flexible approach to working shifts, including early mornings, evenings, and weekends

Desirable

First Aid Certificate

What We Offer

Competitive rate of pay
All meals and accommodation provided during your working rotation
Free on-site facilities, including a fully equipped 24/7 gym and social bar
Laundry service available
Structured rotation: 3 weeks on / 3 weeks off

Why Sodexo?

Wellbeing support and Employee Assistance Programme
24/7 virtual GP and retail discounts
Pension and development opportunities
Inclusive and supportive workplace

Join Sodexo and be part of something greater.

We are a Disability Confident Leader employer, committed to supporting disabled candidates and creating an inclusive workplace.

Join a team that values you for being you.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Quick apply

Refine Your Search

guest experience leader jobs in milton, hld

Receptionist

Front of House Assistant

Hotel Sales Manager

Assistant Restaurant General Manager

General Assistant - Catering

General Assistant - Cleaning

Spa Beauty Manager

Assistant Manager - Inverness

Delivery Driver

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