Guest service agent Work, Jobs in Milton Ernest, Bdf (with Salaries)

Front Office Supervisor - maternity cover
Lighthouse Hotel Management —Luton
- £28,593.58 a year
- Weekend availability
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply

Check out these similar jobs

Based on your search for guest service agent jobs.

Central Parts Operative (Maternity Cover)
BCA —Bedford
Access to BCA Rewards which provides online and store discounts with a range of retailers. Parts & consumables ordering — place, record and track orders within…
Up to £29,407 a year
Quick apply
10d
Front Office Supervisor - maternity cover
Lighthouse Hotel Management —Luton
Strong organizational skills and the ability to multitask in a fast-paced environment. Supervision and Training: You'll oversee the daily operations of the…
£28,593.58 a year
Quick apply

I want to receive the latest job alerts for guest service agent in milton ernest, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near milton ernest, bdf

Front Desk Manager jobs in Bristol

Front Desk Manager jobs in London

Ecommerce Manager jobs in London

Front Desk Manager jobs in Esher

Account Manager jobs in Scotland

Front Office Supervisor - maternity cover

Lighthouse Hotel Management -
Luton

Quick apply

Job details

Full-time
£28,593.58 a year

Benefits

Employee discount

Qualifications

Shift management
English
Organisational skills
Front desk
Computer skills
Leadership
Communication skills
Hotel experience

Full job description

We have a fantastic new vacancy for a Front Office Supervisor - Maternity cover FTC 12 months in the Courtyard by Marriott - Luton Airport

Job Description:

As the Hotel Reception Supervisor, you will play a pivotal role in creating unforgettable moments for our guests while ensuring the smooth operation of our reception desk.

Responsibilities:

Front Desk Excellence: You'll lead a team of enthusiastic front desk agents, inspiring them to provide outstanding service with a smile. Your charm and exceptional communication skills will ensure every guest receives a warm welcome, making them feel like royalty from the moment they step through our doors.
Guest Engagement: As the face of our hotel, you'll engage with guests, anticipate their needs, and go above and beyond to exceed their expectations. Your ability to build genuine connections will transform first-time visitors into loyal fans of the hotel.
Supervision and Training: You'll oversee the daily operations of the reception desk, guiding and mentoring the front desk agents to deliver exceptional service. Sharing your knowledge and expertise, you'll provide ongoing training to ensure our team is equipped with the skills needed to create magical experiences for our guests.
Problem Solving: With a keen eye for detail and exceptional problem-solving skills, you'll handle guest requests, complaints, and challenging situations with grace and efficiency. Your resourcefulness will turn obstacles into opportunities to showcase our commitment to guest satisfaction.
Collaboration: You'll collaborate closely with various departments, including housekeeping, concierge, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.

Requirements

Prior experience in a supervisory or leadership role in a hotel reception department is preferred.
Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.
A passion for delivering exceptional guest service with a friendly and approachable demeanour.
Strong organizational skills and the ability to multitask in a fast-paced environment.
Proficient computer skills, including knowledge of hotel management systems.
Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.

Perks and Benefits:

Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
Enhanced benefits for all employees – including 24/7 access to an online GP
Extensive training and development programs to enhance your skills and knowledge.
Employee / Friend & Family discounts on hotel stays and dining.
Vibrant and inclusive work environment with a diverse team.
Employee recognition programs to celebrate your achievements.

Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime. Apply now and become a key player in our magnificent hotel's success story!

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.

Quick apply

Refine Your Search

guest service agent jobs in milton ernest, bdf

Front Office Supervisor - maternity cover

Check out these similar jobs

I want to receive the latest job alerts for guest service agent in milton ernest, bdf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected