Senior information security analyst Work, Jobs in Milton Keynes, Bkm (with Salaries)

Senior Service Analyst
Sopra Steria —Milton Keynes
- Up to £39,000 a year
- Microsoft Office
- Continuous improvement
- IT
- Annual leave
6h
Senior Ancillaries Performance Specialist
TUI —Luton
- Full-time
- Microsoft Excel
- Sales
- SQL
5d
Senior IT Security Analyst
Lumentum —Towcester
- Full-time
- Communication skills
Business Analyst
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Presentation skills
- Communication skills
- Free parking
- Annual leave
10d
Global Intelligence Analyst
Securitas UK —Milton Keynes
- £30,000 - £35,000 a year
- Full-time
- English
- Communication skills
- Employee discount
Quick apply
7d
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Bachelor's degree
- Travel
Security Analyst ICT
Civic Recruitment Limited —Milton Keynes
- £24.75 an hour
- Full-time
Quick apply
9h
Senior FP&A Manager
Selecta —Hemel Hempstead
- £80,000 - £90,000 a year
- Hybrid work
- Microsoft Excel
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
Senior Application Operations Engineer
FCDO Services —Hanslope
- £48,801 - £50,270 a year
- Full-time
- Azure
- SQL
- Analysis skills
- Annual leave
3d
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Dedicated Intelligence Analyst
Mitie —Northampton
- £35,000 a year
- Full-time
- Social media management
- English
- Master's degree

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senior information security analyst jobs near milton keynes, bkm

Senior Service Analyst

Sopra Steria -
Milton Keynes

Apply Now

Job details

Permanent
Up to £39,000 a year
6 hours ago

Benefits

Annual leave
Company pension

Qualifications

MCP
Microsoft Office
Continuous improvement
IT
Help desk

Full job description

Are you an experienced Service Analyst looking for an opportunity to take ownership of service delivery and make a real difference to customers every day?

Do you enjoy solving problems, managing competing priorities and working closely with technical teams to deliver high-quality support?

We're looking for a Senior Service Analyst to join our team in Milton Keynes. Working on-site as part of a collaborative and supportive team, you'll act as a central point of contact for customers across a range of services and contracts, ensuring incidents, problems and service requests are managed efficiently and professionally.

You'll play a key role in maintaining service excellence, supporting continuous improvement and sharing your knowledge with colleagues.

This is a fully on-site role based in Milton Keynes, working 7.5 hours per day, Monday to Friday, with a rota covering early and late shifts between 07:00 and 19:00.

What you'll be doing:

Acting as the primary point of contact for customers, managing incidents, problems and service requests.
Managing incidents and problems through their full lifecycle, resolving issues at first contact wherever possible.
Recording and maintaining accurate information within incident and problem management systems.
Monitoring, prioritising and escalating incidents and problems in line with Service Level Agreements.
Liaising with internal support teams, customers and third-party suppliers, providing clear and timely updates.
Chairing Change Advisory Board, Emergency Change Advisory Board and Problem Review meetings to support effective change control and communication.

What you'll bring:

Microsoft Certified Professional qualification or equivalent experience.
Strong experience working within an Information Technology helpdesk environment.
Experience managing services against Service Level Agreements.
Knowledge of Information Technology Infrastructure Library principles, including Foundation and Change or Problem qualifications.
Sound knowledge of incident, problem and change management processes, tools and techniques.
Understanding of current and emerging developments within service management and their practical application.

It would be great if you had:

Experience working as a Senior Service Analyst within medium to large service management environments.
Advanced knowledge of Microsoft Office applications.
Familiarity with Lotus Notes and Short Message Service technologies.
Experience using HP Service Desk, HP OpenView or similar service desk tools.

If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!

Employment Type: Full-time, Permanent.
Location: Milton Keynes.
Security Clearance Level: SC Cleared or eligible for SC Clearance.
Internal Recruiter: Paul.
Salary: Up to £39,000 per annum.
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension.

If you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.

Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets

Apply Now

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senior information security analyst jobs in milton keynes, bkm

Senior Service Analyst

Senior Ancillaries Performance Specialist

Senior IT Security Analyst

Business Analyst

Global Intelligence Analyst

Digital & IT Senior Analyst - Messaging

Security Analyst ICT

Senior FP&A Manager

Senior Application Operations Engineer

1st Line Service Desk Analyst

Dedicated Intelligence Analyst

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