About us…
smol is on a mission to change the face of consumer brands and businesses by bringing super effective, eco-friendly products at value for money prices. We believe everyone should be able to make easy swaps that are better for them, the planet, and their pockets.
Since launch, smol has taken the household cleaning market by storm. We are already the fastest growing and most positively reviewed brand in the laundry, dishwash, fabric conditioner and surface spray categories and we’ve got so much more planned.
Having received Series B investment in 2021 and B Corp certification at the end of 2023, our team is focused on combining fast growth with being a force for positive change and impact in all that we do.
In Summary...
As a Creative Production Coordinator at smol, you will be responsible for keeping our paid social creative operation running smoothly - from pre-production logistics through to workflow management and quality control. You'll sit at the centre of the creative process, making sure the right things happen in the right order, blockers get flagged early, and our team has everything it needs to produce great work efficiently.
What does the role involve?...
Shoot preparation and logistics
Research, shortlist, and book locations for lifestyle and studio shoots
Source and contract on-camera talent, managing the admin process from initial outreach through to signed agreements
Build and maintain shoot day schedules, ensuring all parties are briefed and prepared in advance
Coordinate kit, props, and any other production requirements ahead of shoot days
UGC creator coordination support
Support the influencer team in briefing UGC creators, ensuring briefs are clear, on-brand, and delivered on time
Track creator deliverables and chase outstanding content in a timely manner
Maintain an up-to-date view of creator agreements, deadlines, and output
Creative review and quality control
Review first draft edits and assets from both internal and external creators against the brief before they reach the Creative Strategist
Flag anything that's off-brief, off-brand, or missing key requirements, with clear and constructive notes
Help maintain consistency across asset delivery by checking specs, formats, and naming conventions
Workflow and capacity management
Own the paid creative ticket workflow - keeping briefs, tasks, and asset requests moving through the pipeline
Monitor team capacity across active workstreams and flag any conflicts or bottlenecks early
Keep project management tools up to date so there's always a clear view of what's in progress, what's blocked, and what's coming up
Operational improvement
Proactively identify inefficiencies or recurring blockers in the creative process and raise them with the Creative Strategist
Support the implementation of process improvements as the team and output scales
Maintain documentation for key processes so nothing lives only in someone's head
Culture and impact
Ensure that your work reflects our values as a B Corp company and our internal company values of ‘Care, Fairness and Curiosity’
Act as an ambassador for smol both inside the business and externally with our stakeholders
Drive an inclusive and values-led approach to the work that you do.
Champion diversity, equity, and inclusion (DEI), supporting our workplace to remain a fair and empowering environment for all.
You will need/be...
Essential:
Strong organisational skills with the ability to manage multiple workstreams and deadlines simultaneously
Effective and professional written communicator - comfortable briefing external partners and following up deliverables professionally
A proactive, solutions-focused mindset - spots problems before they become blockers
Comfortable working in project management tools (e.g. Asana)
High attention to detail, particularly when reviewing creative work against a brief
Desirable:
Some exposure to paid social, performance marketing, or a creative agency environment
Familiarity with UGC or influencer workflows and platforms
Experience with talent sourcing or production coordination
An interest in sustainability and genuinely wanting to work on a brand trying to make a positive difference.
What we offer:
A fantastic opportunity to be part of one of the UK’s fastest growing, Series-B funded scale-ups.
An amazing culture and mission. A chance to make a difference in our shared future, eliminating or reducing the usage of plastic, water, toxic chemicals, energy and animal testing.
Working with an experienced, passionate team invested in helping you grow professionally.
25 days holiday per year + bank holidays.
A volunteer day to spend on a cause you care about.
Flexible working from home.
Credits for local co-working hubs when you’re out and about or just need a change of scenery.
Healthcare cash plan and Employee Assistance Programme.
Quarterly wellbeing allowance.
Enhanced parental leave policies (16 weeks full maternity pay, 6 weeks full secondary caregiver's pay).
Paid fertility leave.
45 day nomad working policy.
Employee share scheme.
Pension scheme with Nest.
The smol print
This role is a remote, UK-based position.
Applicants must have current work authorisation in the UK.
[The role is remote / home working but will involve regular travel to meet up with team members, so ability to travel to London and South-East is a must have].
Inclusion at smol
At smol, we believe a truly great team thrives on a wide variety of backgrounds, perspectives, and experiences. Guided by our core values of Curiosity, Fairness, and Care, we are committed to building an equitable workplace and fostering a safe, inclusive culture where every employee can thrive.
We believe in potential, not past barriers. That’s why we don’t ask candidates to disclose criminal record disclosures or background checks during our recruitment process unless explicitly required by law, a regulator, or an industry association.
If you share our values and want to help us make a difference, we would love to hear from you.
