Development associate Work, Jobs in Mirfield, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Junior Application Support Analyst
System C —Leeds
- Full-time
- Customer service
- SQL
- IT
CX Team Member
Foot Locker —Bradford
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
8d
Sales Associate
NEXT —Leeds
- £10.85 - £12.71 an hour
- Part-time
- Customer service
Sales Associate
Coach —Leeds
- £28,080 - £30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Associate Flood Forecasting Modeller
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
8d
Document Production Associate
Williams Lea —Leeds
- £26,478.40 - £34,421.92 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
6d
Department Manager
Incora —Mirfield
- From £32,000 a year
- Full-time
- Team management
Business Development Manager
Commercial —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Employee assistance programme
Quick apply
Sales Associate
H.Samuel —Leeds
- £12.71 an hour
- Part-time
- Employee discount
5d
Research Associate
University of Sheffield —Sheffield
- £38,784 - £41,064 a year
- Full-time
- Hybrid work
- Doctoral degree
- University
- IT
- Annual leave
- Employee discount
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Immigration Consultant
Fragomen —Sheffield
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Associate Hydrologist
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
7d
Security Operations Associate
Skipton Building Society —Skipton
- £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
Software Developer - ZAI
Zenzero Solutions —Leeds
- Azure
- DevOps
- Microsoft Office
- Flexible schedule
Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Warehouse Associate
Labcorp —Harrogate
- Overtime
- Warehouse experience
Customer Service Associate
FUSION EXCLUSIVE —Sheffield
- £15 - £17 an hour
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
1d

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

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Refine Your Search

development associate jobs in mirfield, wyk

Service Desk Analyst - Tier I

Junior Application Support Analyst

CX Team Member

Sales Associate

Sales Associate

Associate Flood Forecasting Modeller

Hybrid MSP/Embedded Technical Support

Document Production Associate

Department Manager

Business Development Manager

Sales Associate

Research Associate

Associate Team Leader

Immigration Consultant

Associate Hydrologist

Security Operations Associate

Software Developer - ZAI

Associate Director - FM Operational Readiness

Warehouse Associate

Customer Service Associate

I want to receive the latest job alerts for development associate in mirfield, wyk

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