Business support Work, Jobs in Mitcheldean, Gls (with Salaries)

Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Travel
Quick apply
Procurement Team Support
PGL Travel —Ross-on-Wye
- £26,227.50 a year
- Annual leave
- Employee assistance programme
Business Support Officer - Foster Careres
Community Foster Care —Gloucester
- From £25,329.06 a year
- Part-time
- In-person
- Health & wellbeing programme
- Flexible schedule
Quick apply
Information Officer - Eastern Europe
Ecctis —Cheltenham
- £29,766 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
Junior Sales & Business Development Executive
Optum —Mitcheldean
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
HR Data Assistant
HSL Compliance Limited —Ross-on-Wye
- Microsoft Excel
- Data analysis skills
- Human resources
- Annual leave
- Sick pay
Quick apply
Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Postperson with Driving
Royal Mail Group —Cinderford
- Part-time
- Employee discount
[6765] Control Room Operator
National Highways —Bristol
- Up to £37,762.50 a year
- Typing
- Communication skills
8d
Social Media Junior Account Executive
So.Social Media —Monmouth
- £15,862.08 a year
- Part-time
- Hybrid work
- Social media management
- Customer service
- In-person
- Free parking
Quick apply
8d
HR Assistant Manager
Windmill Hill Fruits —Hereford
- £28,000 - £40,000 a year
- Full-time
- Management
- Human resources
- In-person
Quick apply
6d
Commercial Support/Supply Chain Digital Analyst
BASF Environmental Catalysts and Metal Solutions —Cinderford
- Microsoft Excel
- Microsoft Access
- Analysis skills
13d
Health Insurance Advisor (office based) Full Time
Insured Health —Gloucester
- £30,000 - £100,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
Risk Assessor - Internal Only
HSL Compliance Limited —Ross-on-Wye
- Full-time
- Travel
- Communication skills
- Annual leave
- Sick pay
Quick apply
13d
Retail Assistant
The Range —Gloucester
- Up to £12.71 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
Quick apply
2d
Contract Administrator
Hewer Facilities Management LTD —Gloucester
- £26,500 - £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
7d
Frailty FOD PCN Administrator
GDoc Ltd —Forest of Dean
- £13.39 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Work from home
Quick apply
Business Support Officer - Finance and Children
Community Foster Care —Gloucester
- Part-time
- QuickBooks
- In-person
- Health & wellbeing programme
- Flexible schedule
Quick apply
Business Admin Training
SCCU Group —Worcester
- £12.71 - £15.00 an hour
- Monday to Friday
- Remote
Quick apply
Bodyshop Administrator
Hudson Kapel Fleet Solutions —Worcester
- £38,500 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
11d

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Customer Service Advisor

TELUS Agriculture & Consumer Goods -
Ross-on-Wye

Quick apply

Job details

Full-time

Qualifications

Customer service
Salesforce
Organisational skills
Computer skills
Customer support
Communication skills
Time management

Full job description

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members.The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.

Our team members include people like you - enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Here's the impact you will make and what we will accomplish together: TELUS Agriculture & Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.

We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.

We are currently seeking a first-line Customer Support Advisor to join our team and provide direct support for our software solutions. In this role, you will guide our customers through everything from core product functionality and training scenarios to software licensing queries .

You will need to be able to combine excellent customer service, with great organisational skills and be an enthusiastic team player, you will be expected to work hard, push the boundaries and take responsibility to delight our customers. You will have plenty of opportunities to learn things that are not listed in this job description, but we've done our best to describe the role.

Here's how:

Providing multi-channel support and advice to resolve customer queries via phone, email and online chat.
Investigating and troubleshooting issues across a variety of software products.
Setting up screen share sessions in order to troubleshoot more complex issues.
Logging all interactions using our Salesforce Cloud CRM system.
Gaining detailed knowledge of our products, brand and customer base.
Working in a highly collaborative team to find solutions to customer queries.
Proactively maintain a high degree of expertise across our products
Communicating effectively with colleagues and customers across the business.
Participating in adding to our substantial learning resources to allow customers to self- serve.
Collaborating with the wider team on additional project work as the opportunities arise.
Providing exceptional customer service to our customers, ensuring that they feel happy and satisfied.

What we'd like our candidate to have:

Previous customer support/service experience ideally in software support
Good computer skills, with an analytical and organised approach to problem solving.
Be passionate about delivering excellent customer service.
Exhibit self-motivation, efficiency and team working.
Have strong numerical, written, and oral communication skills.
An ability to interact positively with customers at all levels.
Have fine attention to detail and good time management skills.
Enjoy working within a busy department, actively contributing to ideas and initiatives to grow and meet their goals.
Be inquisitive and proactive – showing an appetite to problem solve, demonstrate ability to work both independently and as part of a team.
Show aptitude for learning and developing new skills.
Be comfortable working across teams in different locations.
Be prepared to travel within the UK to visit our other offices, attend events and carry out customer training as required.
Demonstrate commercial awareness, with excellent listening skills when engaging with our customers to fully understand their needs and wants.

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture & Consumer Goods. It doesn't matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let's make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

This is a full-time, hybrid role. There may be opportunity for remote working for exceptional candidates.

Quick apply

Refine Your Search

business support jobs in mitcheldean, gls

Customer Service Advisor

Procurement Team Support

Business Support Officer - Foster Careres

Information Officer - Eastern Europe

Junior Sales & Business Development Executive

HR Data Assistant

Client Excellence Lead

Postperson with Driving

[6765] Control Room Operator

Social Media Junior Account Executive

HR Assistant Manager

Commercial Support/Supply Chain Digital Analyst

Health Insurance Advisor (office based) Full Time

Risk Assessor - Internal Only

Retail Assistant

Contract Administrator

Frailty FOD PCN Administrator

Business Support Officer - Finance and Children

Business Admin Training

Bodyshop Administrator

I want to receive the latest job alerts for business support in mitcheldean, gls

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