Technical support occupations Work, Jobs in Mitcheldean, Gls (with Salaries)

IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.
AAG, IT, AI, Telecoms & Tech (Alfred Ashley Group Ltd) —Cirencester
- £26,000 - £29,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Work from home
Quick apply
Schools IT Technician
Chestnut Infrastructure Ltd —Hereford and Worcester
- £26,500 a year
- Full-time
- Customer service
- Computer networking
- IT
- Sick pay
Quick apply
4d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Travel
Quick apply
IT Service Desk Engineer
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
First Line Support Analyst
HCR —Worcester
- Customer service
- Driving
- Computer networking
- Annual leave
- Gym membership
Digital & AI Support Apprentice
QA Apprenticeships —Hereford
- £17,000 a year
- Full-time
- Customer service
- Windows
- Driving
Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On
Axiom Technologies —Worcester
- Part-time
- Windows
- In-person
IT & Security Technician
Cherry & White Ltd —Gloucester
- £28,000 - £33,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
IT Support Engineer
iCOMAT —Gloucester
- Customer service
- IT
- Communication skills
6d
Support Analyst
Netcall —Cirencester
22h
Support & Installation Engineer - Telecoms
F&M Telecommunications —Gloucester
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
Quick apply
11d
Apprentice IT Technician
Mitie —Gloucester
- Up to £24,854.56 a year
- Full-time
- No experience needed
- Communication skills
- Time management
Second Line Support Analyst
HCR —Worcester
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Gym membership
IT Apprentice
University of Worcester —Worcester
- £23,886 a year
- Full-time
- Customer service
- Mentoring
- IT
13d
Customer Success Associate
Indra Renewable Technologies —Malvern
- £26,227.50 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
6d
Digital & Technology Navigator (Tewkesbury Borough)
GRCC —Gloucester
- £27,675 a year
- Full-time
- IT
- In-person
Quick apply
12d
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
4d
IT & Administrative Assistant
Roberts Limbrick Ltd —Gloucester
- IT
- Communication skills
5d
Digital Operational Trainer
Barchester Healthcare —Cheltenham
- From £39,000 a year
- Continuous improvement
- Travel
- Communication skills
Quick apply
6d
IT Technician (Prep School)
Cheltenham College —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Windows
- Organisational skills
- IT
- Employee discount
13d

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IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.

AAG, IT, AI, Telecoms & Tech (Alfred Ashley Group Ltd)
Cirencester

Quick apply

Job details

Permanent | Full-time
£26,000 - £29,000 a year

Benefits

Free parking
Company pension
Work from home
On-site parking

Qualifications

Driving Licence
Azure
Customer service
GCSE
Windows
Technical support
Driving
IT support
Computer networking
Telecommunication
IT
Cybersecurity
Communication skills
CompTIA A+
Time management

Full job description

The role

AAG, the Alfred Ashley Group, are a privately owned, highly successful and fast-moving IT, AI, CE and Telecoms Managed Service Provider (MSP) with an HQ in London and an area office in Cirencester, Gloucestershire. As part of our ongoing business success and expansion plan, we now seek an additional 1st / 2nd Line IT/AI/CS/Telecoms Support Technician to work as part of the AAG Support Team.

The Technician will be responsible for providing 1st / 2nd Line remote and must be highly motivated to head to customers sites either for project work or when required. Providing IT, AI, Telecoms & Cyber Security support to clients, utilising their technical support experience. This position is based in our Gloucestershire office with a hybrid option to work from home 1 day per week and with a mix of client site visits. You will need to hold a full UK driving license and be happy to drive to Customer Sites and use the Rail Service where appropriate.

For this role, you must share our passion for looking after customers. Hence, you must have excellent communication skills (written and verbal), be very well presented, and be customer service focused.

Skills & Knowledge Required

IT support + customer service experience (2 years minimum)
Use of an IT Support Desk ticketing system
Technically IT competent and strong ability to learn new products
Knowledge of basic networking principles
Microsoft 365 and EntraID Experience
High-level user of Microsoft Windows and Office applications
Basic level of supporting Apple Products
Ability to work on your own and as part of a team
Good time management and excellent problem-solving abilities
Strong communication and client interaction skills
Full UK driving license – must be happy to drive to customer sites
GCSE or equivalent qualifications
Must pass DBS and similar checks

Skills & Knowledge Preferable

Telecoms support experience
Microsoft Azure Experience
Cyber security experience
Competence with basic IT tools (e.g. screwdriver)
CompTIA A+ qualified

Job Package

Permanent position
Working hours: Mon-Fri, 9am-5.30pm
£26k - £29k salary per year based on experience
22 days holiday + bank holidays + birthday off
3-month probationary period
Company pension
Hybrid Working option
Training and development

Job Types: Full-time, Permanent

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company pension
On-site parking
Hybrid option

Schedule:

Monday to Friday

Experience:

IT support: 2 years (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Location:

Swindon GL7 1LF (applicant to reside within 45 mins)

Job Types: Full-time, Permanent

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Work from home

Experience:

IT Support Desk: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

25% (required)

Work Location: Hybrid remote in Cirencester GL7 1LF

Quick apply

Refine Your Search

technical support occupations jobs in mitcheldean, gls

IT, AI, Cyber Security & Telecoms - Support Desk Technician 1st/2nd Line.

Schools IT Technician

Customer Service Advisor

IT Service Desk Engineer

First Line Support Analyst

Digital & AI Support Apprentice

Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On

IT & Security Technician

IT Support Engineer

Support Analyst

Support & Installation Engineer - Telecoms

Apprentice IT Technician

Second Line Support Analyst

IT Apprentice

Customer Success Associate

Digital & Technology Navigator (Tewkesbury Borough)

Support Engineer

IT & Administrative Assistant

Digital Operational Trainer

IT Technician (Prep School)

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