Channel manager Work, Jobs in Mobberley, Chs (with Salaries)

Customer Experience Team Manager
Beauty Works —Cheadle
- Overtime
- Management
- Customer service
- Hair styling
- Free parking
- Health & wellbeing programme
Quick apply
14d
Client Success Manager
Hillsgreen —Holmes Chapel
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Sales
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Marketing and Digital Communications Manager (Maternity Cover)
Pownall Hall School —Wilmslow
- Temporary
- Social media management
- In-person
- Communication skills
- Free parking
Quick apply
8d
Engagement Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Communication skills
- Annual leave
7d
Lead Channel Partner Manager
NCC Group —Manchester
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
Quick apply
7d
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
4d
National Sales Manager – Distribution Channel – Direct/Indirect
Armstrong Fluid Technology —Manchester
Medical Laboratory Assistant
The Christie Pathology Partnership LLP —Manchester
- £25,760 - £27,476 a year
- Full-time
- Laboratory experience
- IT
10d
Planning & Support - Team Manager
Davies —Bolton
- Full-time
- Hybrid work
- Management
- Leadership
- Employee assistance programme
- Employee discount
6d
Marketing & Communications Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
11d
CRM & Lifecycle Marketing Manager
4mm LTD —Altrincham
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- IT
Quick apply
5d
Fulfilment Manager
SimpliSafe Ltd —Trafford
- £40,000 - £45,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
CRM Manager
Pets at Home —Cheadle
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Continuous improvement
Quality Improvement Project Co-ordinator (Lived Experience)
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £39,959 - £48,117 a year
- Part-time
6d
Internal Communications Manager – Projects
Community Integrated Care —Widnes
- £39,140 - £45,320 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
11d
Customer Service Manager
CHEP —Manchester
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
Income Generation and Marketing Manager
North Staffs Mind —Stoke-on-Trent
- £40,000 a year
- Full-time
- Management
- Mentoring
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Customer Success Manager
Interact Software —Manchester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Gym membership
Quick apply
Marketing Officer – 12 Month Fixed Term
Circle Health Group —Northwich
- Up to £30,500 a year
- Full-time
- Analysis skills
- Project management
- Employee discount
- Life insurance
Communications and Marketing Officer (Childrens)
Cheshire West and Chester Council —Ellesmere Port
13d

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channel manager jobs near mobberley, chs

Customer Experience Team Manager

Beauty Works
Cheadle

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Free parking
Health & wellbeing programme
Additional leave
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Management
Customer service
Hair styling
English
Supervising experience
Zendesk
Hair extensions
IT
Leadership
Communication skills

Full job description

Beauty Works retails luxury hair solutions, including ready to wear clip-ins, semipermanent professional extensions and exclusive collaborations. Our hair extensions, aftercare products and electrical stylers have earned recognition amongst the beauty press and up and down the red carpet. Beauty Works operates internationally to both to salon professional and directly to consumers and is owned by a Beauty Industry Group based in Salt Lake City and has the largest share of the hair extensions market in the world.

Job Summary

The Customer Experience Team Manager is responsible for leading the Customer Experience team, delivering exceptional service across both trade and retail channels. Acting as a key representative of the brand, this role focuses on building strong customer relationships while ensuring every interaction reflects quality, care, and expertise.

The position involves supervising and developing a team of Customer Experience Executives, driving performance, and fostering a customer-first culture. The Customer Experience Team Manager plays a critical role in enhancing the overall customer journey, ensuring clients feel confident, supported, and inspired throughout their experience.

Role Outline & responsibilities

Lead, motivate, and develop the Customer Experience team, providing ongoing coaching, guidance, and performance management
Oversee daily customer service operations across all communication channels (phone, email, chat, and messaging)
Manage and resolve escalated customer queries and complaints with professionalism, empathy, and efficiency
Drive a customer-centric culture that strengthens brand loyalty and satisfaction
Monitor team performance and key service KPIs, identifying and implementing continuous improvements
Support recruitment, onboarding, and training to build a high-performing team
Collaborate cross-functionally with internal departments (e.g. sales, operations, marketing) to improve the customer journey
Ensure adherence to company policies, service protocols, and brand tone of voice
Analyse customer feedback and trends to identify opportunities for service enhancements

Key Skills

Proven experience in a customer experience or service centre environment, ideally within beauty, fashion, cosmetics, or a related industry
Previous leadership or supervisory experience, with a strong focus on coaching and team development
Strong background in complaint resolution and delivering solutions that build trust and confidence
Excellent telephone, written, and interpersonal communication skills
Strong IT proficiency; experience with Zendesk is advantageous
Experience or knowledge of hairdressing or hair extensions is preferred
Ability to make sound, independent decisions within established service frameworks
Flexible availability, including weekends and occasional overtime
High energy, positive mindset, and a genuine passion for delivering outstanding customer experiences

Job Types: Full-time, Permanent

Benefits:

Additional leave
Company pension
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Application question(s):

Are you able to commute daily to our office location (SK8)?
What are your salary expectations (GBP per annum)?
Are you able to work full-time hours (37.5h/week)?

Experience:

Management: 2 years (preferred)
Customer service: 5 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

channel manager jobs in mobberley, chs

Customer Experience Team Manager

Client Success Manager

Marketing and Digital Communications Manager (Maternity Cover)

Engagement Manager

Lead Channel Partner Manager

Customer Service Manager X2

National Sales Manager – Distribution Channel – Direct/Indirect

Medical Laboratory Assistant

Planning & Support - Team Manager

Marketing & Communications Manager

CRM & Lifecycle Marketing Manager

Fulfilment Manager

CRM Manager

Quality Improvement Project Co-ordinator (Lived Experience)

Internal Communications Manager – Projects

Customer Service Manager

Income Generation and Marketing Manager

Customer Success Manager

Marketing Officer – 12 Month Fixed Term

Communications and Marketing Officer (Childrens)

I want to receive the latest job alerts for channel manager in mobberley, chs

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