Debt relief & collection occupations Work, Jobs in Molesworth, Cam (with Salaries)

Customer Engagement Executive
Solaris Law Limited (Consumer) —Northampton
- £26,227 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
- Employee discount
- Life insurance
Quick apply
5d
Credit Controller
Insite Energy —Peterborough
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Employee assistance programme
Quick apply
Credit Controller
Trade Mastermind Limited —Peterborough
- From £35,000 a year
- Organisational skills
- Financial services
- In-person
- Free parking
Quick apply
13h
Credit Specialist
GXO Logistics —Northampton
- Up to £27,000 a year
- Monday to Friday
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
13d
Contact Centre Agent- Bilingual (Italian)
UCFS Europe Company —Biggleswade
- From £26,000 a year
- Bilingual
- Customer service
- English
Quick apply

I want to receive the latest job alerts for debt relief & collection occupations in molesworth, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

debt relief & collection occupations jobs near molesworth, cam

Customer Engagement Executive

Solaris Law Limited (Consumer)
Northampton

Quick apply

Job details

Full-time
£26,227 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Life insurance

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Customer service call handling
Client engagement
Computer literacy
Outbound debtor call management
Arrears management
Customer support
Customer interaction
Communication skills

Full job description

The role

As a Customer Engagement Executive you will provide effective and competent debt recovery engagement services to our clients’ customers both verbally, digitally, and by letter. Our Customer Engagement Executives focus on building rapport with customers, understanding their circumstances and finding appropriate solutions by developing relationships and utilising their negotiation skills.

The role involves engaging with customers by telephone, so our Customer Engagement Executives have fantastic verbal communication skills with a focus on customer service and treating customers fairly.

Our Customer Engagement Executives will be expected to;-

Engage with customers via telephone, email and letter
Identify early settlement opportunities and negotiate repayment agreements with customers
Use your knowledge, skill and judgement to ensure all customer are treat fairly in line with FCA and client requirements
Ensure customer records are kept up to date and accurate
Work alongside other Customer Engagement Executives to produce the best outcome for customers

Key Skills and Experience

The successful Customer Engagement Executive will be proficient in both written and spoken English as well as Maths.
Experience speaking with customers over the phone
IT literate with experience using Word, Excel and the internet
Previous experience as a Customer Engagement Executive or in Customer Service roles is desirable but not essential
Enthusiastic with a positive, ’can-do’ attitude, friendly and helpful approach
Confidence to deal with challenging conversations and empathy to assist vulnerable customers.

What we offer

Salary of £26,227.00 aligned to Real Living Wage
Competitive benefits
Great induction and planned training, to set you up for success
Genuine career progression together with ongoing training and mentoring to help you achieve your goals
Birthday Day
Pension scheme and life assurance to provide peace of mind
Corporate discounts on a wide variety of products and services
A culture of recognising and supporting hybrid working and flexible needs we may have from time to time

We would love to hear from those with Customer Engagement Executive, Customer Service or Debt Recovery experience.

We identify with candidates who are team players and show a strong work ethic.

Equal opportunities

Solaris Law is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.

Pre-Employment Screening

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. These checks will include employment references covering the last 5 years, proof of ID, proof of address covering the last 5 years, Personnel Vetting credit search (which will only highlight insolvency or County Court Judgments - should any adverse data show on the Personnel Vetting search then any offer of employment made will be withdrawn).Terrorism Check (against data supplied by the Bank of England) and a DBS check previously known as a Criminal Records check.

Job Type: Full-time

Pay: £26,227.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Life insurance

Work Location: Hybrid remote in Northampton NN4 7YB

Quick apply

Refine Your Search

debt relief & collection occupations jobs in molesworth, cam

Customer Engagement Executive

Credit Controller

Credit Controller

Credit Specialist

Contact Centre Agent- Bilingual (Italian)

I want to receive the latest job alerts for debt relief & collection occupations in molesworth, cam

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected