Who We Are
UCS Assist is the international medical assistance and repatriation division of UCS Care Group Ltd.
We support insurers, assistance companies, healthcare providers, case managers, private clients and partner organisations with clinically led medical escort, repatriation coordination, ground ambulance transport and wider assistance services.
Our proposition is built around clinical governance, responsive communication, patient safety, operational reliability and clear case management. As the service develops, UCS Assist aims to become a trusted partner for insurance and medical assistance organisations requiring dependable repatriation and medical transport support.
Role Purpose
The Freelance Business Development Consultant will lead on identifying, developing and converting new business opportunities for UCS Assist within the insurance, travel assistance, medical assistance and healthcare partnership sectors.
This is an entrepreneurial, success-led role suited to someone who understands the market, has relevant contacts or strong business development capability, and is interested in being part of the early growth journey of UCS Assist.
The role is not intended to be a conventional salaried business development position at this stage. Instead, it is designed for someone who wants to help build a specialist service and be rewarded directly for the value they create.
For the right person, there may be a pathway to a more formal long-term position, including a retained consultancy arrangement, senior commercial leadership role or potential stake in the business, subject to performance, contribution and mutually agreed terms.
Key Responsibilities
New business development
The consultant will be responsible for identifying and developing new commercial opportunities across relevant target markets, including:
- Travel insurance providers
- Medical assistance companies
- International private medical insurance providers
- Claims management companies
- Third-party administrators
- Managing general agents
- Insurance brokers
- Air ambulance and repatriation providers
- Private healthcare organisations
- Corporate travel risk providers
- Case management organisations
- International healthcare and medical transport partners
The consultant will actively build a pipeline of opportunities, prioritise prospects and work with UCS Assist to convert those opportunities into live accounts, supplier relationships, case referrals or commercial agreements.
Relationship building
The consultant will establish and develop relationships with key decision-makers, including:
- Assistance directors
- Claims managers
- Medical directors
- Operations leads
- Procurement contacts
- Partnership managers
- Network managers
- Commercial directors
- Case management leads
- Broker and intermediary contacts
The role will require confident, professional and credible communication with senior stakeholders across insurance, healthcare and assistance environments.
Market positioning
The consultant will support UCS Assist in refining and communicating its commercial proposition, including:
- How UCS Assist presents itself to insurers and assistance companies
- Key differentiators around clinical governance, responsiveness and operational reliability
- Target client segments
- Service packaging
- Partnership models
- Pricing and commercial feedback
- Competitor and market insight
- The consultant will provide practical feedback from the market to help UCS Assist shape its offer around what clients actually need.
Sales and conversion activity
The consultant will be expected to support the full business development cycle, including:
- Prospect identification
- Warm introductions
- Cold outreach where appropriate
- Securing meetings
- Delivering or supporting presentations
- Supporting proposals and commercial documents
- Assisting with supplier onboarding processes
- Helping convert trial cases into repeat business
- Following up on leads and opportunities
- Maintaining momentum with prospective clients
The consultant will work closely with UCS Assist leadership, who will provide clinical, operational and governance input where required.
Pipeline and reporting
The consultant will maintain clear records of business development activity, including:
- Target organisations
- Named contacts
- Stage of engagement
- Opportunities identified
- Meetings held
- Proposals submitted
- Barriers or objections
- Expected conversion value
- Live clients and repeat business
- Regular updates will be provided to the UCS Assist leadership team.
Expected outcomes
The role will be measured against outcomes such as:
- Number and quality of new prospects identified
- Number of relevant introductions secured
- Meetings arranged with target organisations
- Supplier registration opportunities
- New client accounts opened
- First cases generated from introduced clients
- Repeat case referrals
- Revenue and gross profit generated
- Strategic partnership opportunities created
- Contribution to UCS Assist’s wider market positioning
Commercial arrangement
This is intended to be a freelance, self-employed or consultancy-based opportunity.
The preferred remuneration model is success-based, with commission payable on eligible revenue or profit generated from clients introduced and developed by the consultant.
Longer-term opportunity
UCS Assist is looking for more than a transactional salesperson.
The ideal person will be interested in helping build a business, not simply generating isolated leads. For the right individual, this could develop into a long-term commercial leadership opportunity with a meaningful role in the future growth of UCS Assist.
Subject to performance and mutual agreement, this may include:
- Retained monthly consultancy fee
- Head of Business Development role
- Commercial Director pathway
- Revenue share model
- Profit-share model
- Equity or share option discussion
- Formal involvement in strategic growth planning
Pay: £20,000.00-£50,000.00 per year
Benefits:
Work Location: Hybrid remote in Warrington WA3 2AQ
