Desk team leader Work, Jobs in Monk Sherborne (with Salaries)

Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO —Chineham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
Facilities / Office Assistant
Vision RT Ltd. —Basingstoke
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
6d
Business Development Executive - Mobile & Consumer Electronics - Fixed Term Contract (12 months)
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
13d
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
8d
Customer Service Coordinator
Trane Technologies —Basingstoke
- Full-time
- Customer service
- Microsoft Office
- Continuous improvement
- Life insurance
1d
Service Team Leader
Morrisons —Basingstoke
- Annual leave
- Employee discount
Quick apply
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO Group —Chineham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
13d
User Services Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- English
- C++
- Bachelor's degree
10d
IT Operations - First Level Transaction Monitoring Associate
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Microsoft Office
- Analysis skills
Market Street Manager
Morrisons —Basingstoke
- Cooking
- Leadership
- School
- Annual leave
- Employee discount
Quick apply
IT Operations Manager
Newbury Building Society —Newbury
- £52,000 - £54,502 a year
- Full-time
- Azure
- Organisational skills
- IT
8d
Graduate Operations Manager
Palmer & Howells —Guildford
- £38,000 a year
- Full-time
- Management
- Culinary experience
- Supervising experience
- Annual leave
- Life insurance
Quick apply
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
Graduate Operations Manager
Palmer and Howells —Woking
- £38,000 a year
- Culinary experience
- Travel
- Contracts
- Annual leave
- Life insurance
Contract Support
CBRE —Farnborough
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Customer Support Technician
Ricoh —Reading
- Communication skills
Customer Service Manager
Morrisons —Bracknell
- Hospitality
- Customer service
- Leadership
Quick apply
Senior Toxicologist
UK Health Security Agency —Chilton
- £44,148 - £50,121 a year
- Part-time
- Hybrid work
- Doctoral degree
- Data analysis skills
- Laboratory experience
8d
Consultant Ecologist
AECOM —Basingstoke
- Full-time
- Hybrid work

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desk team leader jobs near monk sherborne

Regional Service Manager (South East) - EVOLT Charging Ltd

SWARCO -
Chineham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year
13 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Sales
Charging infrastructure
Microsoft Office
Project management
Organisational skills
Contracts
Leadership
Communication skills

Full job description

Company Description

Regional Service Manager (South East England)

Location: South East England (Remote/Hybrid)

Join SWARCO EVOLT Charging

At SWARCO, we are committed to delivering innovative smart mobility solutions that make travel safer, smarter and more sustainable. As part of SWARCO UK & Ireland, EVOLT Charging Ltd is a leading provider of electric vehicle charging infrastructure, delivering reliable installation, maintenance and support services that help accelerate the transition to electric mobility.

Job Description

We're looking for an experienced Regional Service Manager to lead our field service operation across the South East of England. This is a fantastic opportunity for a people-focused operational leader with a strong engineering or technical background to drive service excellence, develop high-performing teams and deliver an outstanding customer experience.

You'll play a key role in supporting the continued growth of our EV charging network, ensuring our customers receive safe, reliable and efficient service while achieving regional operational and commercial objectives.

What You'll Be Doing

As Regional Service Manager, you'll be responsible for leading and developing a team of Senior Service Engineers and Field Service Engineers, ensuring the successful delivery of installation, maintenance and repair services across your region.

Your responsibilities will include:

Leading, coaching and developing the regional field service team, fostering a culture of accountability, collaboration and continuous improvement.
Taking ownership of regional service delivery, operational performance, revenue and margin targets.
Ensuring the safe, reliable and efficient installation, maintenance and repair of EV charging infrastructure.
Building and maintaining strong customer relationships, acting as a key point of contact for service performance, escalations and continuous improvement.
Driving engineer productivity, utilisation, first-time fix rates and overall operational efficiency.
Managing planned preventative maintenance, reactive repairs, commissioning support and fault resolution.
Monitoring regional budgets, operating costs and resource planning.
Supporting engineer training, competency development and ongoing professional growth.
Ensuring engineers are equipped with the tools, vehicles, equipment and spare parts required to deliver excellent service.
Managing escalated customer issues, complaints and urgent service requirements.
Working closely with the Service Desk, Technical Support, Project Delivery and Sales teams to deliver an exceptional customer experience.
Producing and reviewing regional performance reports, including operational KPIs, customer satisfaction, revenue and margin.
Promoting compliance with company policies, health and safety legislation and quality standards.
Identifying opportunities for continuous improvement across service delivery and operational performance.

Why Join SWARCO?

At SWARCO, you'll be joining a global organisation that's helping shape the future of intelligent transport systems and sustainable mobility. We invest in our people and provide opportunities for career development, continuous learning and professional growth.

This is an exciting opportunity to lead a talented regional team, make a real impact on operational performance and customer satisfaction, and contribute to the continued success of one of the UK's leading EV charging service providers.

We offer a supportive and collaborative working environment where innovation, teamwork and continuous improvement are at the heart of everything we do.

Qualifications

What We're Looking For

Essential

Engineering or technical background.
Experience leading field-based engineering or service teams.
Strong people leadership and team development skills.
Experience managing customer relationships and service delivery.
Good understanding of service contracts, maintenance delivery and operational KPIs.
Strong organisational and planning skills with the ability to manage competing priorities.
Excellent communication and stakeholder management skills.
Ability to make sound decisions in a fast-paced operational environment.
Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
Full UK Driving Licence.
Right to live and work in the UK.

Desirable

Leadership or management qualification.
Formal project management training.
Experience within the EV charging, electrical infrastructure, utilities or field service sector.
Experience managing budgets and commercial performance.
Knowledge of EVOLT or SWARCO products and solutions.
Strategic planning capability and strong commercial awareness.

Additional Information

SWARCO is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of gender, disability, religion, ethnic origin or background.

Please note: We work exclusively with our approved recruitment partners. We do not accept unsolicited CVs from recruitment agencies, and no agency fees will be paid where terms have not been agreed in advance.

#ITS #LI-EW1

Quick apply

Refine Your Search

desk team leader jobs in monk sherborne

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