Customer service team lead Work, Jobs in Monton, Gtm (with Salaries)

Customer Service Team Manager
Ryan, LLC —Salford
- Full-time
- Customer service
- Organisational skills
- In-person
- Gym membership
Quick apply
Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Sales
- Analysis skills
- Supervising experience
Quick apply
Customer Service Team Leader
The Beauty Tech Group Trading Limited —Stockport
- Weekend availability
- Hybrid work
- CRM software
- Customer service
- Leadership
- Free parking
- Work from home
Quick apply
Team Leader Customer Resolution Department
Angel Advance —Warrington
- £32,000 - £34,279 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
Quick apply
1d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
Commercial Team Lead
CHEP —Manchester
- Full-time
- Hybrid work
- Negotiation
Customer Success People Lead
Xero —Manchester
- Full-time
- Hybrid work
- Google Suite
- Data analysis skills
- Team management
7d
Team Leader
Card Factory —Trafford
- Up to £13 an hour
- Customer service
- Leadership
1d
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee discount
Contact Centre Team Leader
Concentrix —Bredbury
- £27,120 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
7d
Accessibility Lead
TransPennine Express Limited —Manchester
- Management
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Team Leader
William Hill —Bolton
- £27,941.96 a year
- Temporary
- Customer service
- Supervising experience
- Employee discount
Team Leader
EG On The Move Ltd —Bolton
- £13.40 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick apply
1d
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4d
Airside - Team Leader
WHSmith Group —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Airside - Team Leader
WHSmith Travel —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Business Development Lead (Digital Customer Solutions/Retail)
CHEP —Manchester
- Full-time
- Hybrid work
- Sales
- Business development
Product Lead
Vix Technology —Manchester
- Full-time
- Continuous improvement
- Product management
- Mentoring
- Employee assistance programme
Quick apply
CX Lead (CX Account Manager) - Commerce
VML —Manchester
- Hybrid work
- Business development
- Team management
Quick apply
1d

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customer service team lead jobs near monton, gtm

Customer Service Team Manager

Ryan, LLC -
Salford

Quick apply

Job details

Full-time

Benefits

Gym membership

Qualifications

Customer service
Organisational skills
Business coaching
Leadership

Full job description

Why Ryan?

Competitive Compensation and Benefits
Business Connectivity Reimbursement (Phone/Internet)
Gym Membership or Equipment Reimbursement
LinkedIn Learning Subscription
Flexible Work Environment
Tuition Reimbursement After One Year of Service
Accelerated Career Path
Award-Winning Culture & Community Outreach

Ryan’s Property Tax team is looking for an experienced and driven Customer Service Team Manager to lead a high-performing client support function in our Manchester office in MediaCity.

This is a fantastic opportunity for a motivated leader who thrives in a fast-paced, results-focused environment. You will play a key role in shaping team performance, delivering outstanding client service, and driving operational excellence across the customer journey.

As a Team Manager, you will be responsible for developing and inspiring a team of associates, ensuring service standards are consistently exceeded, and identifying opportunities to enhance client relationships and contribute to business growth.

Key Responsibilities:

Leadership & Team Performance

Lead, coach, and motivate a team of customer service professionals to deliver exceptional client experiences.
Set clear objectives and performance standards, ensuring accountability and high levels of engagement across the team.
Foster a positive, high-performance culture built on ownership, collaboration, and continuous improvement.

Operational Excellence

Monitor key performance indicators and service metrics to ensure delivery against service and operational targets.
Identify process improvement opportunities and implement initiatives to enhance efficiency and service delivery.
Act as the escalation point for complex client queries, ensuring issues are resolved quickly and effectively.

Client Experience & Business Growth

Support the identification of upsell and cross-sell opportunities by ensuring the team proactively engages with clients.
Work closely with internal teams to align service delivery with wider business objectives and client needs.
Use performance data and customer insights to drive proactive engagement and continuous improvement.

Team Development

Provide ongoing coaching, mentoring, and development to support team members’ growth and career progression.
Conduct regular performance reviews, providing constructive feedback and recognising achievements.
Create an inclusive, motivated, and collaborative team environment.

Education & Experience:

Proven experience managing or leading customer service or client support teams.
Strong leadership and coaching skills with the ability to motivate teams to achieve and exceed targets.
Excellent communication, problem-solving, and decision-making abilities.
Experience working in a fast-paced, performance-driven environment.
A commercially minded approach with the ability to identify opportunities to enhance client value.
Strong organisational skills and the ability to manage multiple priorities effectively.

Why Join Ryan?

Ryan is a global leader in tax services and software, helping clients manage complex tax challenges and maximise financial performance. By joining our Property Tax team, you will:

Be part of a collaborative and growing team in Manchester
Have opportunities for career development and leadership growth
Work within a dynamic, client-focused environment
Contribute to a company that values innovation, performance, and people

#LI-RW1

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in monton, gtm

Customer Service Team Manager

Telesales Team Manager - Customer Loyalty

Customer Service Team Leader

Team Leader Customer Resolution Department

Helpdesk Team Leader

Commercial Team Lead

Customer Success People Lead

Team Leader

Customer Service Team Leader

Contact Centre Team Leader

Aftersales Team Leader

Accessibility Lead

Customer Service Team Leader

Team Leader

Customer Relations Team Manager

Airside - Team Leader

Airside - Team Leader

Business Development Lead (Digital Customer Solutions/Retail)

Product Lead

CX Lead (CX Account Manager) - Commerce

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