We have an exciting new position that has become available for a Pharmacy Team Administrator to join our friendly team based in Plymouth. If you have experience with administration and working within a fast-paced environment, then this is a perfect opportunity to grow your experience and career.
Who are we?
We are a GP single-practice Primary Care Network based within the Plymouth area, providing care to over 30,000 patients. We aspire to delivering excellence in health care and feel the best model to achieve this is one where we have a unified service working across multiple locations including Plympton, Laira, Efford, Crownhill and the city centre. This gives our patients choice: choice over where they visit and who they see. This is particularly useful for patients that need a little extra expertise – many of our clinicians have a specific area of interest and sometimes it is worth travelling to see them for their extra skills in a specific area.
We have approximately 140 employees and employ a wide variety of different roles including Salaried GP’s, Pharmacists, Paramedics, Physiotherapists, Advanced Nurse Practitioners, Advanced Clinical Practitioners, Pharmacy Technicians, Practice Nurses, Healthcare Assistants, Phlebotomists Receptionist, Administrators and many more!
We believe that our employees are our greatest asset and wanted to recognise this by voluntarily becoming a Real Living Wage employer in April 2021.
Role Responsibilities:
- To be aware of GDPR requirements and ensure these are adhered to
- Manage own time, workload and resources
- Communicating with patients/pharmacies/hospitals regarding medication queries
- Answering telephone queries from community pharmacies
- Process patients repeat prescriptions via electronic requests/NHS app/paper
- Medication reviews where appropriate
- Support reception and the wider team regarding medication queries
- Clinical audit work
- Carry out clinical system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Fire Marshall
- To promptly action tasks in relevant task boxes and those assigned personally
- Maintain a clean, tidy, effective working area at all times
- To be aware of GDPR requirements and ensure these are adhered to
- Apply Practice policies, standards and guidance
The ideal candidate will have:
- Exceptional communication skills (written and oral).
- A professional telephone manner.
- High level of computer literacy.
- NVQ 2 Pharmacy Assistant Qualification or working towards.
- Previous experience using SystmOne.
- A flexible pro-active approach to work.
- Experience of working in a fast-paced environment.
- Ability to work on own initiative and prioritise task effectively.
- Ability to work under pressure while remaining calm in difficult situations.
- Professionalism and discretion when dealing with sensitive information, maintaining confidentiality at all times.
Why should you apply?
- Competitive salary being a Real Living Wage employer.
- An offer of a permanent contract on completion of a probation period.
- An opportunity to join the NHS Pension scheme.
- An opportunity to join the Cycle to Work Scheme.
- 6.6 weeks holidays including bank holidays (pro rata).
- Eligibility for the NHS discount service.
- Opportunity to develop personal skills and experience.
How to apply?
If you think you're the right person to fulfil this role within our team then we want to hear from you! Please apply via CV and supporting statement telling us why you would be the ideal candidate for this role!
Hours: 37 hours per week.
Job Type: Full -time
Schedule:
- Monday 08.00-18.00
- Tuesday 08.00-18.00
- Wednesday Non-Working Day
- Thursday 08.00-18.00
- Friday 08.00-18.00
Work Location: In person
Application Deadline: 31.07.2026
Job Type: Full-time
Pay: £12.71-£13.04 per hour
Experience:
- Administrative: 2 years (preferred)
- NHS/Primary care: 2 years (preferred)
Work Location: In person
