Job Introduction
We’re experience makers.
And food fanatics. And we’re hiring.
Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.
Because at Sodexo Live! We’re so much more.
Be part of something greater.
This is an incredible opportunity to join our team at Sodexo Live! St James’ Park, Newcastle United Football Club for season 2026/27. Following on from our biggest season yet, we are looking to start the new upcoming season where we left off.
With the opportunity to work at both Matchday and Non-Matchday Events, this is a great opportunity for for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
We are looking for customer focused individuals, who want to be a part of something greater.
If this is you, apply to join our team now.
Main Responsibilities
- Supervise day-to-day operations of hospitality bars on matchdays and event days, ensuring smooth and efficient service
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Lead, support, and motivate bar staff to deliver high-quality customer service in a premium environment
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Ensure bars are fully set up before service, including stock, glassware, equipment, and presentation standards
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Oversee drink service to ensure speed, accuracy, and consistency across all hospitality areas
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Monitor staff performance during service and provide on-the-spot guidance and support where needed
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Handle guest enquiries, requests, and complaints professionally and promptly
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Ensure compliance with licensing laws, including Challenge 25 and responsible alcohol service
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Manage tills and payment procedures to ensure accuracy and security
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Monitor stock levels, report shortages, and support stock rotation and replenishment
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Liaise with cellar and hospitality room teams to ensure seamless service delivery
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Maintain high standards of cleanliness, hygiene, and organisation across all bar areas
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Ensure all health & safety, food safety, and stadium operational procedures are followed
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Support queue management and service flow during peak periods to maximise efficiency
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Assist with opening and closing procedures, including setup, reconciliation, and end-of-day reporting
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Maintain a calm, professional, and solution-focused approach in a fast-paced, high-pressure stadium environment
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Support training and onboarding of casual bar staff where required
The Ideal Candidate
- Previous experience in a supervisory or senior bar role within hospitality, events, or stadium environments
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Strong leadership skills with the ability to motivate and coordinate casual staff under pressure
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Excellent knowledge of bar operations, including stock control, tills, and service standards
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Confident decision-maker who remains calm and effective in fast-paced, high-volume matchday settings
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Strong customer service skills with the ability to handle VIP and hospitality guests professionally
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Good understanding of licensing laws, including Challenge 25 and responsible alcohol service
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Highly organised with the ability to manage multiple priorities at once
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Strong communication skills with the ability to liaise across hospitality, cellar, and operations teams
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Reliable, punctual, and flexible to work evenings, weekends, matchdays, and large-scale events
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Hands-on and proactive approach, willing to support bar service during peak periods
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High attention to detail with a focus on service quality, cleanliness, and operational efficiency
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Experience managing cash reconciliation and basic end-of-shift reporting
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Ability to train, guide, and support casual bar staff to maintain consistent standards
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Calm, professional, and solutions-focused when dealing with service issues or customer concerns
About The Company
Sodexo Live!
We’re Experience Makers.
And go-getters, fanatic foodies, and community pillars.
At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.
We Belong to a team that feels like family, ACT with purpose and be inclusive, Thrive in our career, while able to Be Live in the moment creating exceptional memories.
After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live! we’re so much more.
Be part of something greater
Why choose Sodexo Live! –
At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.
Globally Sodexo Live! contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.
Other venues in the UK include, Fulham FC, Edinburgh Zoo and Ascot Racecourse.
Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.
