Technical applications trainers Work, Jobs in Morpeth, Nbl (with Salaries)

Customer Success Advisor (Education)
LexiaUK —Gateshead
- £25,950 a year
- 8 hour shift
- Remote
- Microsoft Powerpoint
- Microsoft Office
- Bachelor's degree
- Store discount
- Employee discount
Quick apply
13d
Microsoft Training Specialist
TSG —Newcastle upon Tyne
- £0.01 - £38,000.00 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
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Legal Technologist
Norton Rose Fulbright —Newcastle upon Tyne
- Full-time
- English
- No degree
- IT

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Customer Success Advisor (Education)

LexiaUK -
Gateshead

Quick apply

Job details

Permanent | Full-time
£25,950 a year
13 days ago

Benefits

Store discount
Private dental insurance
Company pension
Company events
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
GCSE
Microsoft Office
Bachelor's degree
IT
SaaS

Full job description

At LexiaUK Ltd, we believe in empowering schools with cutting-edge educational software that truly makes a difference. As part of our continued growth, we’re looking for a dynamic Customer Success Advisor to join our friendly and passionate team based in our top-floor Gateshead office with panoramic views.

If you enjoy helping others succeed, are confident delivering training over Microsoft Teams or similar platforms, and love seeing customers thrive with the help of technology, this is the role for you.

Tasks

This is not a technical support job. It’s all about people, engaging with schools to ensure they get the most from our platform. You’ll be at the heart of our customer experience, offering tailored support, training sessions, and onboarding that drive real product usage.

Deliver live, remote training sessions to school staff via video conferencing (Microsoft Teams)
Help schools implement and get the most out of our award-winning software
Provide support via phone and email, with a proactive and friendly approach
Participate in engaging webinars and group sessions to demonstrate best practice
Build strong, long-term relationships with our customers
Book appointments and follow up with schools to maintain software usage
Contribute to the creation of support materials and customer resources
Identify new opportunities for our sales team (with bonuses for leads!)
Keep accurate records in our CRM system

Requirements

We’re looking for someone who’s:

A confident communicator, both on camera and via email or phone
Highly proficient in IT—especially Microsoft Office and presentation tools like PowerPoint
Experienced in delivering software/product training remotely (ideally to groups)
Flexible and adaptable—you’ll be part of a fast-growing team with room to develop
Organised and self-motivated, able to manage your own diary and goals

Benefits

Base salary of £25,950 plus performance-based bonuses
Up to 37 days’ holiday including Bank Holidays (holidays to be taken in Gateshead school terms)
Access to Health Shield, Private Dental & Medical Insurance
Perkbox employee discounts & wellbeing platform
Company pension
Regular company events

What You’ll Need

Minimum GCSE Grade C or above in Maths and English
Confident working on video platforms (e.g. Microsoft Teams)
Eligible to work in the UK
Subject to enhanced DBS check due to work with schools

Bonus Points If You Have

Experience in delivering product/software training
A background in EdTech or SaaS
Knowledge of school environments or how children learn to read
University degree or equivalent

Ready to Make a Difference?

If this sounds like your kind of role, we’d love to hear from you. Please apply with your CV and a tailored cover letter telling us why you’d be a great fit for LexiaUK.

Monday to Friday, 8-hour shifts

No weekend work

Office-based in Gateshead (please ensure you can reliably commute or relocate)

Holidays must be taken outside of school term time

Enhanced DBS check required (we’ll cover this)

Job Types: Full-time, Permanent

Benefits:

Company events

Company pension
Employee discount
Health & wellbeing programme
Private medical insurance
Sick pay
Store discount

Quick apply

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technical applications trainers jobs in morpeth, nbl

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