Job Role
In this role you will support our busy Development team by providing general administrative support, assisting with development processes including some on site work.
Key Duties
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To undertake the production of letters/communications and maintain development reports, ensuring all written communications produced are accurate and clearly presented.
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To assist Development Managers with administrative tasks, including some work out on site. This includes but is not limited to:
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Collating handover information
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Taking meter readings
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Organising keys at handover
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To be responsible for administration of various development projects and ensuring IT systems are kept up to date.
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Processing purchase orders and invoices.
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Organise and manage end of year defects inspections with the Employers Agent and Developers. Monitor and ensure all works are recorded and carried out.
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Organising contractors to carry out remedial works not carried out by the Developer.
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Undertake regular customer surveys, collating results and preparing internal reports.
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Manage the disconnections process for various schemes for demolition projects. Liaising with utility companies for meter removals and supply disconnections.
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Liaise with Local Authorities to ensure void properties claim exemption from Council Tax.
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Assisting the Senior Development Manager with Small Land Matters applications, including instructing valuers and solicitors.
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To carry out filing accurately and promptly and to ensure the maintenance of a well organised electronic filing system.
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To ensure all records are maintained confidentially at all times and to ensure compliance with current Data Protection Legislation.
- To deal with a wide range of enquiries from tenants, contractors and other members of staff within agreed timescales.
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Liaising with purchasers; and
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Seeking approval to dispose of land.
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To undertake any other duties that might reasonably be required by the Head of Development/Senior Development Manager.
What you will need;
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GCSEs or equivalent in Maths and English.
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Experience of working in the housing sector and/or building maintenance environment
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Experience of working with the general public and providing excellent customer service
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Excellent communication and interpersonal skills
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Excellent organisational and administrative skills
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Enthusiasm and a positive approach in working with others combined with the ability to work independently
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Ability to work accurately and flexibly as part of a busy team with good problem solving skills
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A desire to learn and grow in the role, undertaking training and development as necessary
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Must be able to drive and have access to a suitable vehicle for occasional site visits
