Controls engineer Work, Jobs in Mostyn, Fln (with Salaries)

Comms Specialist Engineer (Desk-Based)
Flotek Group Limited —St. Asaph
- £28,000 - £32,000 a year
- 8 hour shift
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Control Engineer
Scottish Power —Birkenhead
- £53,280 - £66,600 a year
- Engineering
- Electrical Engineering
- Leadership
- Annual leave
- Employee discount
Project Engineer - ASL Engineering Projects
Pharmagraph —Runcorn
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
14d
Maintenance Engineer
TRITECH GROUP —Wrexham
- £18 - £20 an hour
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
- Free parking
- Life insurance
Quick apply
14d
Field Service Engineer
NoteMachine UK Ltd —Chester
- From £37,693 a year
- Weekend availability
- Customer service
- Programmable logic controllers
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Continuous Improvement Process Engineer
Convatec —Deeside
- Weekend availability
- Microsoft Powerpoint
- PMP
- Engineering
Civil Operations and Maintenance Engineer
RWE Generation —Conwy
- £55,000 - £78,000 a year
- Maintenance
- Contracts
- Annual leave
- Employee assistance programme
4d
Lead Engineer
Mitie —Llandudno
- Weekend availability
- Management
- Organisational skills
- Leadership
Aerospace SCADA Project Engineer
ALTEN —Broughton
- Full-time
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
6d
Robotics Software Engineer
Zenovo —Chester
- Up to £85,000 a year
- Full-time
- C++
- Linux
- Python
Quick apply
IAM Engineer
Chetwood Bank —Wrexham
- Full-time
- Hybrid work
- Microsoft Access
- Scripting
Quick apply
5d
Support Engineer - Liverpool
Labman Automation —Liverpool
- £38,000 - £44,000 a year
- Full-time
- Analysis skills
- In-person
- Hand tools
Internal IT & AV Support Engineer
Byond Group UK —Birkenhead
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SharePoint
- Health & wellbeing programme
Quick apply
Quality Project Engineer
Syensqo —Wrexham
- Bachelor's degree
- Language training provided
Quick apply
Data Engineer
Viridien —Llandudno
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
- Annual leave
Senior Quality Engineer
Prysmian Group —Wrexham
- Communication skills
Engineering Project Manager
Tata Steel —Shotton
- £55,000 - £60,000 a year
- Full-time
- Engineering
- Communication skills
- Mechanical knowledge
- Free parking
- Employee assistance programme
Lead Process Engineer
CSL Seqirus —Liverpool
- Full-time
- Engineering
Quality Engineer
J&T Business Consulting —Sandycroft
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Shift Engineer
Pilgrim's Europe —Wirral
- Full-time
- Maintenance
- Free parking
- Referral programme
Quick apply

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Comms Specialist Engineer (Desk-Based)

Flotek Group Limited
St. Asaph

Quick apply

Job details

Permanent | Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Store discount
Additional leave
Relocation assistance
Company events
Employee discount
On-site parking

Qualifications

Technical support
VoIP
CompTIA Network+
IT support
Communication skills
Help desk

Full job description

Job Title: Comms Specialist Engineer (Desk-Based)

Location: Office-based role, St Asaph, North Wales

Salary: £28,000 - £32,000 per annum (experience depending)

Working Hours: Monday to Friday, 08:00 to 18:00, with On Call weekend support on rotation. 5 days per week, 8 hours per day during these times with a 30-minute lunch break)

Who are we

Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.

When you join Flotek Group you join our “Purple Army” and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a “Wow!”

The role

We are seeking a Comms Specialist Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field.

You will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments.

Please Note: we are required to carry out a DBS check for every open vacancy.

Key Responsibilities

· Incident Management: Act as the first point of contact for telecoms-related incidents, logging, categorising, and prioritising faults in line with ITIL best practice.

· Service Level Management: Manage and resolve tickets within agreed SLAs, ensuring timely response, accurate updates, and clear documentation throughout the incident lifecycle.

· Ownership & Escalation Control: Take full ownership of incidents, aiming for First Contact Resolution (FCR), and escalate to Comms Specialists or third-party carriers with clear diagnostics where required.

· Technical Troubleshooting: Diagnose and resolve issues across VoIP systems, SIP trunks, handsets, routers, broadband circuits (FTTC/FTTP/SoGEA), and internal network connectivity.

· Supplier & Carrier Coordination: Liaise with external providers (e.g. broadband carriers, hosted voice platforms) to progress faults, raise tickets, and drive timely resolution.

· Event & Service Monitoring: Identify and respond to service outages, call quality issues, latency, and connectivity performance concerns, minimising impact to customers.

· Knowledge & Continual Improvement: Document known issues, workarounds, and fixes within the Knowledge Base to support faster resolution and continual service improvement (CSI).

· Service Communication: Provide clear, confident updates to customers and stakeholders, managing expectations during incidents and ensuring a positive service experience.

· Operational Tooling: Use ticketing systems, VoIP management portals, and monitoring tools to manage workload efficiently and maintain accurate service records.

· Out-of-Hours & On-Call Support: Support telecoms services during scheduled weekend or out-of-hours cover, following escalation paths for major incidents.

· Customer Experience Excellence: Deliver a reliable, professional support service, focused on minimising disruption and maintaining high customer satisfaction (CSAT/NPS).

What we’re looking for

· Experience in VoIP or communications support roles (1–2 years ideal).

· Good understanding of SIP, RTP, NAT, and VoIP fundamentals.

· Basic knowledge of routing, switching, VLANs, and firewall concepts.

· Strong problem-solving skills and ability to diagnose issues logically.

· Excellent communication skills with a customer-first mindset.

· Ability to work effectively in a fast-paced helpdesk environment.

· Desire to grow skills and progress toward more advanced comms engineering roles.

· Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.)

· Experience with DrayTek, Unifi, Aruba, or similar networking solutions.

· Relevant certifications (CompTIA Network+, vendor-specific VoIP or networking).

Benefits

· Inclusive EMI Share Equity Scheme – own a slice of the ‘Purple Pie’.

· Birthday day off.

· Additional day off for personal life milestones.

· “Give Back Day” for supporting a charity of your choice.

· Perkbox discounts across shopping, gyms, restaurants and more.

· Regular social events and team-building opportunities.

· Career growth pathways into senior communications or network engineering.

Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.

Pay: £28,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Employee discount
Free parking
On-site parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

controls engineer jobs in mostyn, fln

Comms Specialist Engineer (Desk-Based)

Control Engineer

Project Engineer - ASL Engineering Projects

Maintenance Engineer

Field Service Engineer

Continuous Improvement Process Engineer

Civil Operations and Maintenance Engineer

Lead Engineer

Aerospace SCADA Project Engineer

Robotics Software Engineer

IAM Engineer

Support Engineer - Liverpool

Internal IT & AV Support Engineer

Quality Project Engineer

Data Engineer

Senior Quality Engineer

Engineering Project Manager

Lead Process Engineer

Quality Engineer

Shift Engineer

I want to receive the latest job alerts for controls engineer in mostyn, fln

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