Support analyst Work, Jobs in Motherwell (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
2d
SAP Basis Application Support
CGI —Glasgow
- Full-time
- Hybrid work
- Microsoft Word
- ERP systems
- Communication skills
Quick apply
Project Analyst
Scottish Event Campus —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
2d
Test Analyst
Systal Technology Solutions —Hamilton
- Full-time
- Analysis skills
- In-person
- Communication skills
Transaction Monitoring Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
Fraud MI & Reporting Senior Analyst
Nationwide Building Society —Glasgow
- £38,000 - £48,000 a year
- Full-time
- Microsoft Powerpoint
- SQL
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
7d
Business Continuity Support Analyst
Morgan Stanley —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Project Controller
BAE Systems —Glasgow
- Up to £40,000 a year
- Hybrid work
3h
Treasury Operations Analyst
Nucleus Financial —Glasgow
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
1d
Atlassian Support Analyst
Weir Group —Glasgow
- Full-time
- Analysis skills
- Travel
- Agile
Financial Systems Analyst
Aurum Card Technologies —Glasgow
- £3,750 - £5,000 a month
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Employee stock purchase plan
Quick apply
4d
Operations Analyst - Heat Networks
OFGEM —Glasgow
- £29,313 - £33,936 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Continuous improvement
- Annual leave
- Flexible schedule
14d
Analyst - Legal Regulatory
BNP Paribas —Glasgow
- Full-time
- Hybrid work
- Microsoft Office
- AI
- Business
- Employee assistance programme
Technical Analyst
NTT Ltd —Glasgow
- Analysis skills
- Communication skills
13d
Lead Analyst
Scottish Power —Glasgow
- From £63,200 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
10d
Senior Operations Support Analyst, Business and Operations Support Department
Bermuda Monetary Authority —Hamilton
- Microsoft Excel
- Analysis skills
- Project management
2d
QC Technician (Analytical)
Valneva —Livingston
- £28,000 - £32,000 a year
- Weekend availability
- Laboratory experience
- Employee assistance programme
- Gym membership
Quick apply
Analyst Hotel Accounting
Hilton —Glasgow
- Full-time
- Oracle
- Hotel
- Analysis skills
- Employee stock purchase plan
- Annual leave
7d
HR Systems Administrator
ScotRail —Glasgow
- £41,373 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Human resources
- Employee discount
- Life insurance
2d

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Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year
2 days ago

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

support analyst jobs in motherwell

Technical Support Analyst

SAP Basis Application Support

Project Analyst

Test Analyst

Transaction Monitoring Analyst

Fraud MI & Reporting Senior Analyst

Client Service Team Leader 24/7 shift pattern

Business Continuity Support Analyst

Project Controller

Treasury Operations Analyst

Atlassian Support Analyst

Financial Systems Analyst

Operations Analyst - Heat Networks

Analyst - Legal Regulatory

Technical Analyst

Lead Analyst

Senior Operations Support Analyst, Business and Operations Support Department

QC Technician (Analytical)

Analyst Hotel Accounting

HR Systems Administrator

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