Customer care coordinator Work, Jobs in Mountain Ash, Rct (with Salaries)

Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Customer Care & Planning Coordinator – Maternity Cover FTC
Magnera Corporation —Aberdare
- Monday to Friday
- Customer service
- ERP systems
- Organisational skills
Executive Support Coordinator
Sigma 3 Kitchens —Pontyclun
- £28,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Life insurance
- Sick pay
Quick apply
2d
Well-Being Coordinator (Safeguarding - VAWDASV)
Blaenau Gwent County Borough Council —Blaenau Gwent
- £33,142 - £37,280 a year
- Full-time
4d
Service Coordinator (Field Service Operations)
Biotage —Hengoed
- Salesforce
- IT
8d
Sales Co-Ordinator
Howden Group Holdings —Cardiff
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills

I want to receive the latest job alerts for customer care coordinator in mountain ash, rct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care coordinator jobs near mountain ash, rct

Social Media Executive jobs in Manchester

Executive Coordinator jobs in London

Care Home Activity Coordinator jobs in London

Account Executive jobs in Manchester

Executive Coordinator jobs in Papworth Everard

Executive Assistant jobs in Birmingham

Wellness Coordinator jobs in London

Wellness Coordinator jobs in Cumbria

Wellness Coordinator jobs in Bolton

Project Coordinator jobs in London

Companion Care jobs in London

Customer Care Coordinator jobs in Northampton

Hybrid Remote Customer Service jobs in Bristol

Customer Care Coordinator jobs in Exeter

Customer Service Manager jobs in Hampshire

Customer Experience Coordinator jobs in Harrow On The Hill

Customer Experience Coordinator jobs in Hertfordshire

No Experience jobs in Accrington

Banking Customer Service jobs in Birmingham

No Experience jobs in Farnborough

Customer Experience Coordinator

BELFOR -
Cardiff

Apply Now

Job details

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT

Full job description

WHO WE ARE?

When damage stops dreams, we are at the start. When fires close doors, we open them. And when belts come to a standstill, we pull out all the stops. We are the world's largest loss adjuster with more than 12,500 employees in 30 countries. We are ready for whatever comes. Are you ready for us? BELFOR. Ready when you are.

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

JOB DESCRIPTION

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

REQUIREMENTS FOR ROLE

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent
Strong literacy and numeracy skills.

Proficiency in IT skills, including basic Excel

WHAT WE OFFER

Employee Assistance Programme

Workplace Pension Scheme

Induction and E Learnings

Life Insurance

Health Cash Plan

Eye Test

Annual Pay Review

Annual Flu vaccination

28 days Annual Leave

INTERESTED?

Then apply now to the No. 1 employer. Please state your job title, place of work, desired salary and the earliest possible starting date in your application. Apply now!

CONTACT

KERRY HILL

BELFOR UK

Apply Now

Refine Your Search

customer care coordinator jobs in mountain ash, rct

Customer Experience Coordinator

Customer Care & Planning Coordinator – Maternity Cover FTC

Executive Support Coordinator

Well-Being Coordinator (Safeguarding - VAWDASV)

Service Coordinator (Field Service Operations)

Sales Co-Ordinator