Apprenticeship Work, Jobs in Mountsorrel, Lec (with Salaries)

IT Service Desk Apprentice
QA Apprenticeships —Loughborough
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
8d
Apprentice
KwikFit —Loughborough
- £16,505.60 - £22,392.32 a year
- Full-time
- English
- Mentoring
- School
- Employee discount
5h
Apprenticeships at EE Smith
EE Smith Contracts —Leicester
Level 3 Data Technician Apprentice
Brush Group —Loughborough
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
- Life insurance
7h
Level 3 Information & Communication Technician Apprentice
Brush Group —Loughborough
- Hybrid work
- IT
- Communication skills
- Time management
- Employee assistance programme
- Life insurance
5h
Apprentice Painter & Decorator
Alfred Bagnall and Sons Limited —Leicester
- £312.00 - £494.13 a week
- Full-time
- Contracts
Quick apply
Apprentice Warehouse Person
Howdens Joinery Co. —Belgrave
- £16,686 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee discount
Apprenticeship - Claims Handler
Hastings Direct —Leicester
- £26,230 a year
- Overtime
Apprentice Pharmacy Assistant
CoreEd Ltd —Wymeswold
- £15,600 a year
- Medication administration
- Customer service
- Patient care
Quick apply
12d
Manufacturing Engineering - L6 Degree Apprenticeship
Caterpillar —Desford
- £24,900 - £33,900 a year
- Full-time
- Engineering
- Bachelor's degree
- Annual leave
Apprentice Nursery Practitioner
Birstall Rainbow Nursery —Leicester
- Full-time
- Childcare
- English
- In-person
- Employee discount
Quick apply
5d
Apprentice Engineer
Linde MH UK Ltd. —Nottingham
- Overtime
- Travel
- Annual leave
Apprentice Dental Nurse
Bupa Dental Care —Loughborough
- Patient care
- Communication skills
- Employee assistance programme
- Employee discount
4d
Apprentice Renewable Engineer
Sureserve —Leicester
- £8.00 - £12.71 an hour
- Analysis skills
- Annual leave
Quick apply
Early Years Apprentice - Kids Planet Birstall
Kids Planet Nurseries —Leicester
- English
Pipe Welding Apprentice
Rolls-Royce SMR —Derby
- £20,706.00 - £23,260.23 a year
- Full-time
- No experience needed
- Mentoring
- Organisational skills
4d
Childcare Apprenticeship - Level 2/3
Tangent House Day Nursery —Thurmaston
- £8,112 - £12,792 a year
- Overtime
- Paid training
Apprentice HVAC Engineer
BAM Construction —Derby
- HVAC
- Communication skills
- Mechanical knowledge
- Employee assistance programme
11d
HR Apprentice
DRET – Human Resources —Loughborough
- £8.00 - £12.71 an hour
- Human resources
- Leadership
- School
- Annual leave
- Employee assistance programme
Multi Skilled Engineering Advanced Apprenticeship
Kindeva Drug Delivery Careers —Loughborough
- Full-time
- Communication skills
- Time management
- Free parking
- Health & wellbeing programme
Quick apply

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IT Service Desk Apprentice

QA Apprenticeships -
Loughborough

Apply Now

Job details

Full-time
£25,000 a year
8 days ago

Benefits

Company pension

Qualifications

Operating systems
Customer service
GCSE
iOS
Microsoft Office
Mac OS
IT
Active Directory

Full job description

About Access Group:

At Access we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more. We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 2 million users and over 40,000 organisations rely on Access software to help their organisation thrive.

Responsibilities:

Provide 1st line support via our Service Desk system for a wide range of external and internal applications, operating systems, virtual environments and hardware and achieve team SLA’s
Acting as the 1st point of contact in delivering the best possible support to our customers and internal user base
To log, update and manage all calls via the IT call logging system
Incident categorisation, prioritisation and escalation of Service Desk incidents and requests
To take ownership of problems and be proactive when dealing with all issues
Provide basic maintenance and break-fix solutions of internal systems within SLA’s
To allocate technical calls to the relevant resolver group, initiate escalation procedures and manage incidents
Communication with all areas of the business including service notifications and service failure updates and user training and ‘how to’ information and guidance

Who we’re looking for:

You are the type of person who is happy to help customers in such a way as to build their skills, increase their efficiency and enhance their enjoyment of using the systems you support. You must be a highly organised and disciplined person with a passion for information technology. A passion for providing exceptional customer service is a must and the personal drive to deliver service that exceeds the expectation of the end user through a positive, well organised and structured work ethic.

The right candidate will be provided with all the support necessary to succeed in this role and to develop within Access UK Ltd. This role would suit a school or college leaver looking for their first opportunity in information technology with fantastic career progression opportunities.

Desirable skills:

Excellent customer service skills
Understanding of mobile telephony and smart devices
Understanding of Active Directory (desirable)
Support knowledge of Windows 11/iOS/MacOS Operating Systems
Knowledge of Microsoft Office 365 (desirable)
A keen desire to learning new skills and developing a career in IT
Flexibility is required with some out of hours work

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 9am – 5:30pm

Benefits:
In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get:

A competitive salary
Giving back/charity days

Future prospects:

We are a growing software company and we deliver on what we say we do! We take the
development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

apprenticeship jobs in mountsorrel, lec

IT Service Desk Apprentice

Apprentice

Apprenticeships at EE Smith

Level 3 Data Technician Apprentice

Level 3 Information & Communication Technician Apprentice

Apprentice Painter & Decorator

Apprentice Warehouse Person

Apprenticeship - Claims Handler

Apprentice Pharmacy Assistant

Manufacturing Engineering - L6 Degree Apprenticeship

Apprentice Nursery Practitioner

Apprentice Engineer

Apprentice Dental Nurse

Apprentice Renewable Engineer

Early Years Apprentice - Kids Planet Birstall

Pipe Welding Apprentice

Childcare Apprenticeship - Level 2/3

Apprentice HVAC Engineer

HR Apprentice

Multi Skilled Engineering Advanced Apprenticeship

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