Administrative assistant Work, Jobs in Mullion, Con (with Salaries)

Front Office Assistant (Full & Part-Time )
Polurrian on the Lizard —Mullion
- £12.71 an hour
- Weekend availability
- Computer literacy
- Hotel
- Organisational skills
Quick apply
11d
Administration Assistant
Penryn Town Council —Penryn
- £15,428 a year
- Part-time
- In-person
Quick apply
Service Office Administrator
Awaze —Truro
- £26,267.55 a year
- Sales
- Computer literacy
- Microsoft Office
- Employee discount
1d
Merchandising Admin Assistant
Finisterre —Saint Agnes
- From £26,228 a year
- Full-time
- Merchandising
- Time management
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
12d

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Front Office Assistant (Full & Part-Time )

Polurrian on the Lizard -
Mullion

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
11 days ago

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Computer literacy
Internal department liaison
Organisational skills
Front desk
Multidisciplinary collaboration
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

About the Hotel

Polurrian on the Lizard has welcomed guests for over a century, offering a true escape on Cornwall’s dramatic Southwest Coast. Perched above a secluded beach with direct access to the Southwest Coast Path, our 48-key independent hotel blends heritage, space, and relaxed luxury.

Now part of The Loxley Collection, the hotel is undergoing a £10 million investment programme, introducing an exceptional new spa and vitality hydropool with a semi-retractable roof, enhanced leisure facilities, a 120-person function space, additional family suites, and an alfresco dining terrace. A newly designed kitchen sits at the centre of our culinary experience, driving an exciting and elevated food offering.

Polurrian offers a distinctive guest experience — from restorative spa escapes to memorable dining inspired by Mediterranean flavours and locally sourced ingredients. Whether guests visit for leisure, business, or family stays (four-legged companions included), our team creates the warm, welcoming atmosphere that defines the hotel.

With breathtaking coastal views, versatile gathering spaces, and a commitment to genuine hospitality, Polurrian on the Lizard is a destination where guests can truly relax, explore, and reconnect.

Aim of the Role

We are looking for a friendly, professional, and enthusiastic Hotel Receptionist to join our Front Office team. As the first point of contact for our guests, you will play a key role in creating a warm welcome and ensuring every stay runs smoothly from arrival to departure.

This role is ideal for someone who enjoys working with people, thrives in a busy environment, and takes pride in delivering excellent customer service.

What You’ll Be Doing

Deliver Exceptional Guest Service

Provide a warm and professional welcome to all guests
Manage check-ins and check-outs efficiently and accurately
Handle guest enquiries in person, by phone, and via email
Assist guests with information about hotel facilities and local attractions
Resolve guest concerns promptly, escalating where necessary
Ensure guest accounts and billing are accurate

Support Front Office Operations

Process reservations, amendments, and cancellations
Operate the hotel’s property management system
Handle payments and maintain accurate records
Communicate effectively with Housekeeping, Food & Beverage, Spa, and Maintenance teams
Maintain a tidy and welcoming reception area
Follow hotel procedures, standards, and security policies

Contribute to a Positive Team Environment

Work collaboratively with colleagues across departments
Support the team during busy periods
Demonstrate flexibility and a proactive attitude
Uphold the hotel’s brand values and service standards at all times

What We’re Looking For

Previous experience in hospitality or customer service (hotel experience desirable but not essential)
Excellent communication and interpersonal skills
Professional telephone manner
Strong organisational skills and attention to detail
A calm, positive approach under pressure
Basic IT proficiency (PMS experience advantageous)
Smart and professional presentation
Flexibility to work shifts, including weekends and holidays

Why Join Us?

Join a luxury coastal hotel where guest experience and genuine hospitality are at the heart of everything we do. At Polurrian on the Lizard, you’ll be part of a supportive and passionate team, with opportunities to develop your career within an exciting period of investment and growth.

Quick apply

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administrative assistant jobs in mullion, con

Front Office Assistant (Full & Part-Time )

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