technical support Work, Jobs in neath, ntl (with Salaries)

Technical Support Officer
Bridgend County Borough Council —Bridgend
- £25,989 a year
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IT Support Engineer
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Client Service Coordinator
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Technical Support Officer

Bridgend County Borough Council -
Bridgend

Apply Now

Job details

Full-time
£25,989 a year
15 hours ago

Qualifications

Customer service
Computer literacy
Communication skills
Welsh

Full job description

37 hours per week

A position has arisen in the Building Control Section for a Technical Support Officer - Building Control.

We are looking for a highly competent person to provide the administrative support for the Building Control Assistant and the team of Officers.

Bridgend County Borough Council Building Control team has a fine reputation throughout the Construction community and you will be able to maintain and enhance this reputation.

Building Control is an important fee earning and statutory service provided by BCBC in the face of growing competition from Approved Inspectors.

The significant fee earning potential for a building control service is important to offset the other non-fee-earning work such as dangerous structures.

The Council’s Building Control section is committed to providing a customer led service in direct competition with Approved Inspectors.
Our aim is to expand the range of experience and knowledge within the team and to meet the needs of our customers through investment in our employees.

We are looking for a highly motivated and conscientious person who has achieved a Level 2 qualification in Business Administration or equivalent and who is willing to specialise in Building Control Technical Support and undertake further post qualification education towards gaining a CIOB level 3 Certificate in Technical Support for Public Service Building Standards.

This course is designed for building control administrative staff dealing with the building control function on a day to day basis. This qualification develops the learner’s knowledge and skills to process the workload of the building control team correctly in line with statutory timescales, delivery and performance standards. Students will also understand the importance of their role and how information is conveyed to users of the service.

The successful candidate will be supported in their studies by the Council.
You will be an enthusiastic individual with the ability to work as part of a team and will be able to develop technically within a busy working environment which will provide excellent practical experience.

Already computer literate, you will be a proficient user of technology with developed communication skills and an understanding of the importance of customer care.

You will help to ensure that the service continues to make a full contribution to the economic, social and environmental wellbeing of Bridgend County Borough and maintain the Council’s reputation for an excellent service in a highly competitive market.

The successful candidate will be based at the Civic Offices, Bridgend although there is sufficient scope for agile/hybrid working.

For an informal discussion about the role please contact Rhodri Davies – Development and Building Control Manager, on 01656 643 152.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Closing Date: 11 June 2026

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification

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Job details

Job reference

18762

Date posted

04/06/2026

Application closing date

11/06/2026

Location

Bridgend County Borough

Salary

£25,989 per annum

Package

Blank

Contractual hours

Basis

Full time

Job category/type

Planning and Building Control

Attachments

Blank

Apply Now

Refine Your Search

technical support jobs in neath, ntl

Technical Support Officer

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Implementation Support Expert - UK

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