Software developer Work, Jobs in Nelson, Lan (with Salaries)

Software Support Engineer - SQL
Giacom —Nelson
- £28,000 a year
- SQL
- Communication skills
- Annual leave
Quick apply
Full Stack Developer
JBA Risk Management —Skipton
- Full-time
- Hybrid work
- Computer Science
- Engineering
- In-person
- Free parking
- Flexitime
Quick apply
12d
Mobile Web Developer
Detectronic —Nelson
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
8d
Test Automation Engineer (Technical/R&D Department)
Protec Fire Detection —Nelson
- Full-time
- Microsoft Word
- Engineering
- Communication skills
Graduate Software Developer
TPP —Leeds
- From £60,000 a year
- No experience needed
- Agile
Software (VB6) Design and Development Engineer
BSB Electronic Systems Ltd —Accrington
- £30,000 - £45,000 a year
- Part-time
- English
- SQL
- Analysis skills
Quick apply
Freelance Shopify & WordPress Web Designer and Developer
Everpro Ltd —Holmfirth
- From £150 a day
- Part-time
- In-person
- Free parking
Quick apply
Full Stack Developer
Financial Wellness Group —Manchester
- Software troubleshooting
- AWS
- Agile
Cloud & Cyber Security Engineer - West Yorkshire Pension Fund
City of Bradford Metropolitan District Council —Bradford
- £51,356 - £54,495 a year
12d
Software Engineer - C# & .NET
Worldpay (UK) Limited —Manchester
- Bachelor's degree
- Software development
- Agile
Quick apply
Software Developer
Clio —Manchester
- £63,800 - £86,200 a year
- Full-time
- SQL
- Software development
- AI
- Life insurance
Summer Internship – Software Developer
TPP —Leeds
- £2,500 a month
- Seasonal
- Agile
- AI
- Internship
Automation Quality Assurance Engineer
Key Group —Preston
- Full-time
8d
Software Engineer
Oakland —Manchester
- Hybrid work
- Travel
- Software development
- AI
- Annual leave
- Referral programme
PHP Web Developer - Front End
Venditan —Manchester
- Full-time
- AWS
- Mentoring
- Annual leave
Full Stack Software Developer
BDElite Ltd —Bolton
- Up to £37,000 a year
- Overtime
- Customer service
- Bachelor's degree
- In-person
- Annual leave
Quick apply
PHP Web Developer - Back End
Venditan —Manchester
- Full-time
- AWS
- POS
- APIs
- Annual leave
Senior Software Engineer, Windows/Desktop Applications - Manchester, United Kingdom
Speechify —Manchester
- Remote
- Software troubleshooting
- Windows
- C++
Principal Software Engineer, Backend - Full or Part Time
Autotrader —Manchester
- £60,000 - £80,000 a year
- Part-time
- SQL
- Mentoring
Software Developer (Android)
Innovative Technology Ltd —Oldham
- Full-time
- Software troubleshooting
- Communication skills
- Free parking
- Flexible schedule

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Software Support Engineer - SQL

Giacom -
Nelson

Quick apply

Job details

£28,000 a year

Benefits

Annual leave
Company pension

Qualifications

Live chat
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Incident management
Stakeholder liaison
Incident queue management
SQL querying
SQL
Zendesk
SQL Server Management Studio
Customer interaction
Application support
Fault diagnosis and repair
Communication skills

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

The Software Support Engineer plays a key role in delivering exceptional customer service to our partners by providing timely, effective, and knowledgeable technical and procedural assistance.

This role is responsible for managing and resolving support cases submitted through Zendesk, as well as via phone, email, and live chat. Acting as the first point of contact for partners, the Software Support Engineer ensures that software related issues are accurately diagnosed, resolved, or escalated to the appropriate team maintaining a high standard of communication and professionalism throughout.

What you'll be doing

Act as a trusted representative of the Support team promoting collaboration and knowledge sharing across the business.
Provide timely and effective technical and procedural support to partners through Zendesk, phones, emails, and live chat channels.
Take ownership of support cases ensuring accurate diagnosis, resolution, or escalation within agreed SLA’s (Service Level Agreements)
Maintain strong and professional communication with partners to ensure a positive and consistent support experience.

Skills, Qualifications, and Experience

Strong understanding of SQL. Including writing and troubleshooting queries.
Experience using Microsoft SQL Server Management Studio (SSMS).
Proven ability to diagnose and resolve software and system issues.
Excellent communication skills with the ability to explain technical information clearly to both technical and non technical users.
Must be able to prioritise and manage multiple incidents or requests in a fast paced setting.

What's in it for you?

Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

software developer jobs in nelson, lan

Software Support Engineer - SQL

Full Stack Developer

Mobile Web Developer

Test Automation Engineer (Technical/R&D Department)

Graduate Software Developer

Software (VB6) Design and Development Engineer

Freelance Shopify & WordPress Web Designer and Developer

Full Stack Developer

Cloud & Cyber Security Engineer - West Yorkshire Pension Fund

Software Engineer - C# & .NET

Software Developer

Summer Internship – Software Developer

Automation Quality Assurance Engineer

Software Engineer

PHP Web Developer - Front End

Full Stack Software Developer

PHP Web Developer - Back End

Senior Software Engineer, Windows/Desktop Applications - Manchester, United Kingdom

Principal Software Engineer, Backend - Full or Part Time

Software Developer (Android)

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