Infrastructure engineer Work, Jobs in Nevendon, Ess (with Salaries)

1st Line Helpdesk Engineer - Basildon
Arc —Basildon
- £24,000 - £28,000 a year
- Azure
- Windows
- Computer networking
Technology Operations Manager
Mr Lender —Loughton
- Full-time
- Azure
- Bachelor's degree
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
9d
DevOps Engineer
Eurobase —Chelmsford
- Full-time
- Databases
- AWS
- Analysis skills
Quick apply
1st Line Technician
Cyan IT —Aylesford
- £25,000 - £28,000 a year
- Full-time
- English
- Organisational skills
- SharePoint
Quick apply
5d
Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)
Arc —Basildon
- SQL
- Travel
- Computer networking
Infrastructure Operations Engineer
OSB Group —Chatham
- £36,000 - £42,000 a year
- Full-time
- Hybrid work
- Azure
- Annual leave
10d
Software Engineer - Frontend
kraken —Cyprus Station
- Full-time
- English
- Communication skills
Infrastructure Engineer
Tarmac —Colchester
- Weekend availability
- Travel
- Employee discount
2nd Line Network Engineer
Fortray Global Services Ltd —London
- £38,000 - £42,000 a month
- Gym membership
IT Service Desk Engineer
DJH —London
- Hybrid work
- Travel
- SharePoint
- Communication skills
Quick apply
Document Controller
AECOM —London
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- Typing
Network Engineer Apprentice
QA Apprenticeships —Southend-on-Sea
- £28,000 - £30,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- SharePoint
23h
IT Officer
Air X Jet Support UK —Stansted
- Full-time
- Communication skills
- Annual leave
Quick apply
3d
Senior Network Engineer - Basildon
Arc —Basildon
- Hybrid work
8d
IT Support Engineer
Amazon UK Services Ltd. —Dartford
- Full-time
- Maintenance
- English
- Bachelor's degree
10d
Infrastructure Engineer
The Thinking Schools Academy Trust —Chatham
- £33,899 - £40,190 a year
- Continuous improvement
- Travel
- Organisational skills
- Employee assistance programme
- Referral programme
5d
Manager of Network Engineering - UK
ABACUS —Sittingbourne
- Writing skills
- Analysis skills
- Presentation skills
Quick apply
Junior DevOps Engineer
Xelix —London
- £45,000 - £55,000 a year
- Hybrid work
- DevOps
- AWS
- Annual leave
Quick apply
4d
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Google Suite
IT Service Desk Engineer
McBrides Accountants LLP —Bexley
- Hybrid work
- Travel
- SharePoint
- Communication skills

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1st Line Helpdesk Engineer - Basildon

Arc -
Basildon

Apply Now

Job details

Permanent
£24,000 - £28,000 a year

Qualifications

Technical troubleshooting
Azure
Microsoft Exchange
Windows
Computer networking
SharePoint
Customer support
Customer interaction
Communication skills
Microsoft Azure
Active Directory
Help desk

Full job description

About Arc:
Arc is a leading IT Managed Services Provider (MSP) based in the UK, delivering innovative and reliable IT solutions to businesses across various industries. With a strong reputation for excellence, we offer a range of services, including IT support, hybrid cloud solutions, cybersecurity, infrastructure management, PowerApps and AI. Our team is dedicated to delivering outstanding customer service and technical expertise to help businesses succeed.

As a 1st Line Helpdesk Engineer, you will play a key role in delivering high-quality technical support to users. You’ll be the first point of contact for IT issues, providing remote and in-person support while ensuring a professional and customer-focused experience.

Key Responsibilities

Provide remote 1st line IT support to clients via phone and email
Diagnose and resolve technical issues, escalating where necessary
Support users across Microsoft technologies including Windows and Office 365
Maintain and update IT documentation and knowledge bases
Deliver customer-facing support via phone, email, and in person as required
Participate in an on-call rota providing 24-hour support

Required Skills & Experience

Previous experience in a 1st Line Support or Helpdesk role
Strong troubleshooting and problem-solving skills
Familiarity with Windows 7/10/11
Experience with Microsoft technologies including:
- Active Directory
- Group Policy
- Office 365 (Exchange, OneDrive, SharePoint)
- Azure (basic understanding)
Basic networking knowledge (IP addressing, DHCP, DNS)
Experience with antivirus solutions (e.g. Sophos)
Clear and confident communication skills

Desirable Skills

Experience with Mac administration
Previous experience in a customer-facing IT support environment

Personal Attributes

Highly organised with the ability to prioritise daily workload
Self-motivated and reliable

What We Offer:

A dynamic and supportive working environment.
Opportunities for career progression within the company.
Ongoing training and professional development.
Competitive salary

Key Points:

Diversity & Inclusion: We celebrate diverse backgrounds and perspectives; they make us stronger. If you’re excited about this role, apply even if your experience doesn’t align perfectly. If not this one, you could be just the right fit for other roles we are recruiting for. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

UK Right to Work: All applicants must have the right to live and work in the UK. We cannot offer sponsorship at this time.

Accessibility: We are committed to providing reasonable adjustments for any candidates with disabilities. If you require adjustments, please outline these requirements in your application.

Apply Now

Refine Your Search

infrastructure engineer jobs in nevendon, ess

1st Line Helpdesk Engineer - Basildon

Technology Operations Manager

DevOps Engineer

1st Line Technician

Onsite Client Engineer (Essex, Hertfordshire, Suffolk, Kent & West Sussex)

Infrastructure Operations Engineer

Software Engineer - Frontend

Infrastructure Engineer

2nd Line Network Engineer

IT Service Desk Engineer

Document Controller

Network Engineer Apprentice

IT Officer

Senior Network Engineer - Basildon

IT Support Engineer

Infrastructure Engineer

Manager of Network Engineering - UK

Junior DevOps Engineer

IT Support Technician

IT Service Desk Engineer

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