It technician Work, Jobs in New Alresford, Ham (with Salaries)

IT Service Technician
Stannah —Andover
- Full-time
- IT
- Linux
- Annual leave
- Employee assistance programme
Quick apply
3d
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
10d
Network Technician
Portsmouth Water —Havant
- £28,295 - £32,401 a year
- Weekend availability
- IT
- Annual leave
- Employee assistance programme
Quick apply
IT Support Apprentice
INDIGO IT Ltd —Camberley
- From £18,000 a year
- Travel
- IT
- In-person
- Employee assistance programme
Quick apply
20h
IT Support Apprentice
PETA Ltd. —Fareham
- £24,784.50 a year
- Communication skills
1d

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IT Service Technician

Stannah -
Andover

Quick apply

Job details

Full-time
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
GCSE
IT
Linux
BTEC

Full job description

Company Description

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Job Description

IT Service Technician Jobs in Andover at Stannah – Join Our Team!

We have an exciting opportunity for an IT Service Technician to join Stannah, based at Watt Close, Andover.

This job will involve efficiently managing user queries, IT issues, and service requests through our ITSM tool, ensuring SLA compliance, triaging requests, and keeping users updated. You will also support ongoing process improvements through analysis, automation, and knowledge sharing.

As the IT Service Technician, you will work 08:30 - 17:15 Monday - Thursday, 08:30 - 13:30 Friday on a permanent contract.

This is a great opportunity for someone looking to develop their IT support career within a collaborative and fast-paced environment.

To be successful as the IT Service Technician you should have experience working within an IT environment and using an ITSM tool.

IT Service Technician Responsibilities:

Act as the first point of contact for support requests from users across multiple locations
Respond to a variety of incidents and service requests, providing information and support
Deliver first-line investigation and diagnosis, escalating when required
Coordinate incident and request resolution with internal teams and third parties
Process service requests including Joiners/Movers/Leavers procedures

Please see the full job description here: IT Service Technician

Qualifications

IT Service Technician Requirements:

Strong ability to prioritise and complete tasks under pressure
Ability to coordinate issue resolution with multiple stakeholders
Hold a full valid UK Driving Licence
Flexible to travel to UK and Subsidiaries as requested, sometimes at short notice

Desirable (or equivalent):

BTEC Diploma in Computing
Microsoft AZ-900 + SC-900 + MD-102
Linux+ CompTIA
GCSE Maths and English
ITIL Fundementals

Additional Information

If you have a keen interest in progressing in this area, in addition to looking for an IT Service Technician job in Andover, please click the "apply now" button or contact us for further information.

Benefits Include:

Market Aligned Salary, paid on a monthly basis
Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
25 days holiday, plus bank holidays
Holiday scheme to buy extra days’ annual leave
Generous Pension Scheme. Matched contribution/salary sacrifice
SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
Life Assurance Scheme
Long Service award scheme, with holiday benefit
Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
Employee Assistance Programme. A workplace initiative to support and enhance well-being
Enhanced maternity and paternity provision

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.

Quick apply

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