Line support engineer Work, Jobs in New Brighton, Msy (with Salaries)

3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
2nd Line IT Engineer
MCS Group —Ormskirk
- £28,500 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
8d
Document Controller
Sanctuary Group —Chester
- £32,606 - £34,322 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Water Operations Coordinator
Auger —Wallasey
- £26,184.99 - £30,842.04 a year
- Full-time
- Annual leave
Quick apply
Infrastructure Engineer
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Household Desktop Loss Adjuster
The Granite Group —Liverpool
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Flexible schedule
Quick apply
13d
Cyber Security Analyst
The Granite Group —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Windows
- Scripting
- Computer networking
- Flexible schedule
Quick apply
1d
IT Support Technician
Bright Futures Care —Warrington
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- No degree
7d
IT Desktop Support Engineer
Allied Digital service —Liverpool
- £29,000 a year
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
Quick apply
14d
Shift Engineer
Unilever —Port Sunlight
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- IT
2nd Line IT Support Engineer
Evolve BG Ltd —Wigan
- Azure
- Computer Science
- Microsoft Office
Quick apply
2d
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
7d
Population Health Management (PHM) Strategic Analyst
Betsi Cadwaladr University Health Board —Mold
- £58,379 - £65,723 a year
- Full-time
- English
14d
Lead Shift Engineer
Deeside Cereals —Deeside
- £57,502 a year
- Weekend availability
- Supervising experience
- Mentoring
- Leadership
- Free parking
Quick apply
Mechanical Engineer
Concept Projects Group —Wirral
- £40,000 - £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Construction experience
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Network Engineer (2nd Line)
Fusion Fibre Group —Warrington
- £34,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Linux
Quick apply
3h
Optical Technician
Teledyne Technologies Inc. —St. Asaph
- Full-time
- Mechanical knowledge
13d
Application Support Team Leader
System C —Liverpool
- Full-time
- SQL
- Communication skills

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3rd Line IT Engineer

MCS Group
Ormskirk

Quick apply

Job details

Full-time
£45,000 - £55,000 a year

Benefits

Free parking
Employee mentoring programme
Company pension
Canteen
Discounted gym membership
Company events
Private medical insurance
Employee discount
Gym membership
Bereavement leave
On-site parking

Qualifications

Microsoft Windows Server
DHCP
Continuous improvement
IT support
DNS
Root cause analysis
Account management

Full job description

THE ROLE

As a Lead IT Engineer, you will serve as the final escalation point for technical issues across our client base. You’ll work on the most complex incidents, assist in service design and delivery, deliver a wide range of IT projects, such as Microsoft 365 migrations, infrastructure upgrades, networking installations, and act as a technical reference point for the service desk. This role is ideal for a senior engineer with strong all-round knowledge, excellent troubleshooting ability, and a proactive mindset for continuous improvement.

KEY RESPONSIBILITIES

- Act as the highest escalation point for technical incidents and service requests.

- Troubleshoot and resolve complex issues across infrastructure, networks, cloud, servers, firewalls, and endpoint management.

- Perform root cause analysis for recurring or critical issues and implement permanent fixes.

- Handle advanced onboarding, migrations, and client infrastructure projects where required.

- Support, guide and mentor all engineers on complex issues and personal development.

- Lead on difficult or high-priority client cases, maintaining calm under pressure.

- Assist with creating and maintaining internal knowledge base and documentation.

- Liaise with vendors and suppliers for support escalations and service issues.

- Communicate with clients clearly, particularly around complex technical issues, ensuring confidence and understanding.

- Support the Account Management team with technical insight when reviewing client environments.

- Deliver technical tasks within client projects including configuration, migration, implementation, and testing.

- Work on Microsoft 365, networking, server and endpoint projects.

EXPERIENCE AND SKILLS NEEDED

- 5+ years in IT support roles.

- Broad technical experience across Windows Server, Microsoft 365, networking (DNS, DHCP, routing), firewalls, cloud technologies, and backup solutions.

- Experience with RMM and PSA tools.

- Strong diagnostic, troubleshooting and decision-making skills.

- Calm, structured approach to problem-solving with a high attention to detail.

- Able to mentor others and contribute to the improvement of the overall service function.

- Relevant industry certifications (e.g. Microsoft, Cisco, CompTIA) are desirable.

WHAT WE OFFER

- Private healthcare
Access to private medical cover for faster treatment and peace of mind.

- 33 days holiday per annum, including bank holidays and your birthday off
Generous holiday allowance to help you rest, recharge and celebrate.

- Professional development plans
Structured plans to support your career growth and long-term goals.

- 8 hours of training per month
Dedicated time each month for learning, development, or certifications.

- Funded qualifications
We cover the cost of relevant professional qualifications to support your progression.

- Employee of the Quarter scheme, with the potential to win substantial prizes
Quarterly recognition programme to reward high performers.

- Company events and nights out
Regular team socials and celebrations throughout the year.

- Discounted gym membership
Stay active with discounted access to local gyms.

- Perkbox rewards account, providing a range of discounts
Nationwide perks and everyday savings through your Perkbox membership.

- Mental health support
Access to mental wellbeing resources and confidential support through our healthcare provider.

- Pension contribution
Company contributions to help you plan for the future.

- Free onsite parking
No daily parking stress, just pull up and walk in.

- Large, modern office with breakout room
A bright, spacious workspace with breakout areas for collaboration and downtime.

HOW TO APPLY

If you wish to apply for this role, please send your CV directly to [email protected].

Pay: £45,000.00-£55,000.00 per year

Benefits:

Bereavement leave
Canteen
Company events
Company pension
Employee mentoring programme
Free parking
Gym membership
On-site parking
Private medical insurance

Ability to commute/relocate:

Ormskirk L40: reliably commute or plan to relocate before starting work (required)

Application question(s):

Why would you like to work at MCS?

Experience:

IT support: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in new brighton, msy

3rd Line IT Engineer

2nd Line IT Engineer

Document Controller

1st Line Support Engineer

Water Operations Coordinator

Infrastructure Engineer

Household Desktop Loss Adjuster

Cyber Security Analyst

IT Support Technician

IT Desktop Support Engineer

Shift Engineer

2nd Line IT Support Engineer

IT Support Analyst (On Site)

Population Health Management (PHM) Strategic Analyst

Lead Shift Engineer

Mechanical Engineer

IT Support Engineer

Network Engineer (2nd Line)

Optical Technician

Application Support Team Leader

I want to receive the latest job alerts for line support engineer in new brighton, msy

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