Human resources specialist Work, Jobs in New Mills, Dby (with Salaries)

Senior Claims Handler
Davies —Stoke-on-Trent
- Full-time
- Remote
- IT
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
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- IT
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University of Sheffield —Sheffield
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Ministry of Justice —Warrington
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7d
Complaint Handler
Davies —Stoke-on-Trent
- Full-time
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Quick apply
Desktop Support Specialist
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- Full-time
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Rapid Claims Handler
Homeprotect —Sheffield
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Senior Claims Handler EL/PL
Davies —Stoke-on-Trent
- Full-time
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- Employee assistance programme
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Quick apply
Clinical Research Matron
The Christie NHS Foundation Trust —Manchester
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FNOL Claims Handler
Davies —Stoke-on-Trent
- Full-time
- Hybrid work
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Operations Specialist III, Aerospace & Defense (UK)
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Specialist, Shareholder Services II
The Bank of New York Mellon Corporation —Manchester
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Operations Specialist III, High-Tech (UK)
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Mobility Technology Systems Specialist
Fragomen —Sheffield
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Homeprotect —Sheffield
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Senior Specialist Client Processing
The Bank of New York Mellon Corporation —Manchester
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Senior Trial Manager Research Fellow or Senior Research Fellow
University of Sheffield —Sheffield
- £48,822 - £80,254 a year
- Full-time
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- Supervising experience
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- Annual leave
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2d
AD of Integrated Commissioning & Strategic Programme Lead
NHS Cheshire and Merseyside Integrated Care Board —Warrington
- £94,356 - £108,814 a year
- Full-time
- Communication skills
2d

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Senior Claims Handler

Davies -
Stoke-on-Trent

Quick apply

Job details

Permanent | Full-time
13 hours ago

Benefits

Cycle to work scheme
Company pension
Work from home
Employee assistance programme
Employee discount
Sabbatical
Referral programme

Qualifications

Change management
IT
Communication skills

Full job description

Description

Location: Stoke-On-Trent - ST1 3DH

Full-Time: 37.5 hours per week

Davies are looking for a Senior Claims Handler to join our Property Claims team in Stoke. As a Senior Claims Handler, you will manage technically complex and high-profile claims, and will provide support and assistance to all team members in relation to any technical queries and development needs along with supporting the team leader in overall delivery of team objectives.

What will your day look like:

Correspond with Policy Holders, Clients & Brokers via telephone, email and post in an efficient and professional manner
Review data including policy wording to set up new claims, appoint contractors and to update claims on internal systems and make appropriate decisions on validation or repudiation
Manage personal allocation of claims, post and diary work in a timely and efficient manner
Handle claims in line with client specifications and the appropriate service standards while providing a high level of customer care
Issue payments to policy holders and suppliers for settlement within an agreed delegated authority
Compile information to review complex claims and complaints cases
Perform on-going reviews of Work in Progress (WIP) in view of reducing lifecycle of claims and reducing overall caseload
To act as a role model to all other team members and colleagues following and advocating the Davies business values
Assist Team Leader as and when required and to deputise in their absence to support people development, work allocation and team performance
To support and coach new employees on technical, process and soft skills
To support the team with ad hoc queries and ensure all technical referrals (including repudiations and recovery abandonments) presented are answered via coaching and mentoring the individuals.
Actively adhere to and promote the principles of treating customers fairly (TCF) and operate within Financial Conduct Authority (FCA) guidelines
Proactively identify new ways of working to enhance process, procedure and customer experience

Knowledge and Abilities:

Good level of experience in Property claims handling
Working toward CILA Qualification would be preferred but not essential
Good level of IT skills including a good understanding of Word and Excel
Excellent telephone manner
Excellent written and verbal communication
Ability to work to deadlines whilst prioritising workload
Must be able to multi-task in a fast-paced environment

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Metal, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working; hybrid, work from home or join a collaborative office space
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

#INDUKI

About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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Refine Your Search

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