It service manager Work, Jobs in Newbold, Dby (with Salaries)

IT Service Manager - Governance & Resilience
British Business Bank —Sheffield
- £38,500 - £47,500 a year
- Monday to Friday
- Hybrid work
- IT
- Annual leave
- Employee discount
Quick apply
11d
AI Product Manager
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- AI
- Employee discount
- Referral programme
Quick apply
7d
Agile Delivery Manager
Tes Global —Sheffield
- £85,000 - £95,000 a year
- Full-time
- DevOps
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
10d
Service Desk Manager
Millgate —Sheffield
- £35,000 - £40,000 a year
- Full-time
- Azure
- AI
- Leadership
Quick apply
Junior Scrum Master
Tes Global —Sheffield
- £32,000 - £40,000 a year
- Full-time
- Organisational skills
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
IT Project Manager
Keepmoat Homes —Doncaster
- Full-time
- Hybrid work
- Project management
- Communication skills
- Employee discount
IT Business Systems Manager
ITM Power PLC —Sheffield
- Full-time
- Computer Science
- ERP systems
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
10d
IT Manager (IT, Cyber Security & Systems Development)
Devon and Cornwall Railways Ltd —Derby
- £50,000 - £60,000 a year
- Full-time
- Scripting
- Computer networking
- IT
Quick apply
6d
Customer Delivery Manager
Computacenter —Sheffield
- Analysis skills
- IT
- Leadership
Business Analyst - 12 month fixed term contract
MiningRemediation —Mansfield
- £47,047 a year
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
IT Desktop Support Analyst
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Employee assistance programme
13d
Project Implementation and Training Officer
Derbyshire Support Facilities Services —Sutton-In-Ashfield
- £32,502 - £38,883 a year
- Full-time
- Hybrid work
- Travel
19h
Cyber Security Analyst
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
11d
Service Manager
Royal Mail Group —Sheffield
- Full-time
- Analysis skills
- Annual leave
- Sick pay
3d
Product Manager
Tes Global —Sheffield
- £65,000 - £75,000 a year
- Full-time
- Driving
- Product management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Audit Manager IT Infrastructure and Cybersecurity
HSBC Global Services Limited —Sheffield
- Full-time
- IT
- Communication skills
4d
Delivery Manager
University of Sheffield —Sheffield
- £38,249 - £46,735 a year
- Full-time
- Hybrid work
- Project management
- Product management
- Organisational skills
- Annual leave
- Employee discount
6d
Junior Product Manager - Identity
Experian —Nottingham
- Full-time
- Hybrid work
- Product management
- Agile
- Annual leave
Quick apply
11d
Information Governance Manager
Doncaster City Council —Doncaster
- £35,413 - £38,221 a year
- Part-time
- Hybrid work
9d
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
7d

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IT Service Manager - Governance & Resilience

British Business Bank
Sheffield

Quick apply

Job details

Fixed term contract
£38,500 - £47,500 a year
11 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

ITIL
IT

Full job description

Description

IT Service Manager -Governance & Resilience

Location: Sheffield / Hybrid Working

(Expectation that you will attend an office 2 days per week)

Contract: 6 Months – Fix Term Contract

Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)

Salary: £38,500 - £47,500 depending on experience

Benefits package:

30 days annual leave plus bank holidays (pro rata for part time), opportunity to buy and sell holiday
15% employer pension contribution, discretionary bonus scheme
Flexible working, cycle to work scheme, healthcare cash plan and life assurance
Paid voluntary days, maternity, adoption, and shared parental leave
Benefits designed to suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology and plenty more

THE ROLE

You will join the Governance & Resilience Team within IT Operations, working alongside colleagues in Service Delivery, Platforms & Infrastructure, and Information Security. In this role, you will apply your expertise in IT service management and governance to support the operation and continuous improvement of key processes across Change Enablement, Release Management, and wider ITIL 4 practices.

Reporting to the IT Service Management Senior Manager, you will lead defined workstreams and day-to-day governance activities that strengthen control effectiveness, improve audit readiness, and enhance operational resilience. Working within an agile delivery model, you will take ownership of assigned outcomes and use data, metrics, and feedback to identify improvement opportunities and embed practical, effective controls into both delivery and operational activities.

You will operate and continuously improve service management and governance practices, ensuring they remain measurable, practical, and aligned with agile ways of working. You will coordinate Release Management governance, ensuring changes are delivered in a controlled manner with appropriate approvals and evidence. You will also support audit readiness by coordinating evidence, tracking actions, and contributing governance input across internal and external audit activity.

In addition, you will assess technology risk and control effectiveness, make pragmatic recommendations, and ensure mitigation actions are tracked through to completion. You will work closely with service owners, delivery teams, and technical specialists to embed governance standards into delivery practices and operational workflows.

You will produce governance reporting across KPIs, KRIs, and control effectiveness, providing insight and recommendations for improvement. You will also support resilience and continuity activities, including Business Impact Assessments and recovery planning, ensuring lessons learned are embedded into practice.

You will bring significant experience within enterprise service management and a practical understanding of ITIL-based practices, alongside the ability to engage effectively with stakeholders at all levels.

Please click on this Job Description to find out more details.

Key Benefits

Click here for a complete list of benefits

30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
15% employer pension contribution
Flexible working
Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
Paid voluntary days, maternity, paternity, adoption, and shared parental leave
Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more

About British Business Bank

The British Business Bank is an established and influential institution with a key mission of driving sustainable growth and prosperity throughout the United Kingdom. It plays a vital role in supporting access to finance for smaller businesses, facilitating their development and contributing to the transition towards a net zero economy.

Since its inception in 2014, the British Business Bank has functioned as a government-owned economic development bank, operating independently to fulfil its objectives. It collaborates with over 200 delivery partners, including high street, digital, specialist, and challenger banks, venture capital and private debt funds, as well as fintech platforms, to implement its programs effectively.

With offices in Sheffield and London, the British Business Bank currently employs approximately 550 individuals.

As an organisation that values flexibility, wellbeing and collaboration, the British Business Bank introduced a hybrid-working model in 2020. Our colleagues typically spend an average of 2 days per week working in our offices, striking a balance between the advantages of remote work and the benefits of in-person collaboration. The successful candidate for this role should be able to commute to our office (unless specified).

At the British Business Bank, we aim to represent the communities we serve, firmly believing that different perspectives make us stronger. We strongly encourage applications from individuals with varied experiences and backgrounds.

As a Disability Confident employer, we commit ourselves to having an inclusive, equitable and accessible recruitment process supporting applicants and employees, making reasonable adjustments whenever it is feasible.

Quick apply

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it service manager jobs in newbold, dby

IT Service Manager - Governance & Resilience

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